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L'Hotel Quebec

471 reviews
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Traveller (193)
Room & Suite (42)
Pool & Beach (29)
Overview
  • Excellent25%
  • Very good38%
  • Average19%
  • Poor10%
  • Terrible8%
Travellers talk about
“splash pad”(11 reviews)
“indoor pool”(16 reviews)
“water games”(8 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
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Rooms
12 Mar13 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (471)Write a Review
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All reviewssplash padindoor poolwater gamesmovie roomfamily hotelclimbing structurenail paintingbalcony facingcartoon charactersincluding eggs benedicttasty optionsmurphy bedwifi worksshopping centerstravelling with childrenfamily vacationany requests
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1 - 5 of 174 reviews
Reviewed 2 weeks ago

This hotel probably does what it advertises. Lots of activities for kids and family friendly. The service was poor though specially at the front desk but better at the restaurant. The food at the restaurant was awful though. Room was so-so and the place was...More

Thank Marc R
Response from Les_Hotels_JARO, Guest Relations Manager at L'Hotel QuebecResponded 2 weeks ago

Bonjour Marc R, Thank you for taking time to share your comments concerning your last stay at Hôtel Québec. L’Hôtel Québec is a premiere destination for families. Indoor tropical garden featuring palm trees, a turquoise swimming pool, and a huge seven-storey playground. This is mainly...More

Reviewed 4 January 2018

Please note that this is my personal opinion. As we arrived to the Lobby, there was a huge lineup to check in, needless to say I was already not happy with it...it took about 45 minutes to check in which to my experience is quite...More

Thank Benny_worldwide
Response from Les_Hotels_JARO, Guest Relations Manager at L'Hotel QuebecResponded 8 January 2018

Bonjour Benny_worldwide, Thank you for having stayed at the Hôtel Québec and for taking time to share your impressions. We are glad you enjoyed the activities proposed to families. We shared your comments to the management. Do not hesitate to contact us if you wish...More

Reviewed 27 December 2017 via mobile

We stayed at the Hotel Quebec this summer and we loved it. The front desk agent was bilingual(wich we loved) and our room was not ready but offered us a similar room that was available. Excellent service. We took the suite facing the pool with...More

Thank Marc-Antoine F
Response from Les_Hotels_JARO, Guest Relations Manager at L'Hotel QuebecResponded 28 December 2017

Dear Marc-Antoine F, Thank you for staying at L'Hôtel Québec and for taking the time to write this review. We are proud to have met your expectations and to have contributed to make your stay with your family memorable. We look forward to welcoming you...More

Reviewed 21 December 2017

Bed bugs, lovely. Not to mention Management who threaten guests with lawsuit if they write a bad review here. So here it is, your better off sleeping on the street, least you wont get bed bugs, and the threat of lawsuit.More

Thank Edward C
Response from Les_Hotels_JARO, Guest Relations Manager at L'Hotel QuebecResponded 27 December 2017

Bonjour Edward C, We are surprised to read your comments and we misunderstand why we were not informed about this incident during your stay. In addition, be aware that we have not had any similar comments from other guests. On our side, we must have...More

Reviewed 19 December 2017 via mobile

Where to start ... We arrived on Sunday I requested to switch for a room with a balcony with a view of the pool and asked if it was loud as I read some reviews and was told “don’t worry since it’s during the week...More

Thank KatMontreal
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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$110 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Quebec City
#11 Luxury Hotel in Quebec City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$110 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Quebec City
#11 Luxury Hotel in Quebec City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (193)
Room & Suite (42)
Pool & Beach (29)
Dining (11)
Family and Play Areas (6)
Questions & Answers
Ask a question
Katie W
1 July 2017|
AnswerShow all 3 answers
Response from LouiseB560 | Reviewed this property |
No ! Kids are with parents.
0
Votes
Beverly W
7 February 2017|
AnswerShow all 4 answers
Response from Les_Hotels_JARO | Property representative |
Hi Bev G, please visit our official website. By looking at our "Activities" section, you will see the full list of actvities available at the hotel. You might also visit our "Services" section to see other installations of... More
0
Votes
Google Translation
CalebElliott
21 November 2016|
AnswerShow all 3 answers
Response from Les_Hotels_JARO | Property representative |
Hi CalebElliott, No, there is no outdoor hot tub. There is an indoor one, next to the indoor pool. In order to see all services, equipments and amenities, please visit our official Web site. Have a wonderful day
0
Votes
Google Translation
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123
Room Tips
"Don't get the room with balcony facing the pool if you want a quiet room before 11PM"
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"Stay away from the 'garden view' rooms if you want any quiet."
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"The beautiful picture of the 'garden' is a bit junked up in reality. Area is for kids."
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"I heard there was sometime activities and shows for the kids but we didn't have any. Maybe it's..."
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