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Hotel Plaza Quebec

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Hotel Plaza Quebec
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298 Reviews from our TripAdvisor Community

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Showing 129: English reviews
uk
Reviewed 18 October 2016

I stayed in this hotel last week, i was on my business trip to Quebec, service was good but front desk staff were not very helpful, restaurant staff was great and you can get a decent selection of menu there, a good choice for short stay.

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Helpful?
Thank lionuk
Les_Hotels_JARO, Responsable relations clients at Hotel Plaza Quebec, responded to this review

Dear lionuk, Thank you for having stayed at Hotel Plaza Québec and for taking the time to write a review. We are glad you enjoyed the service and the dishes of the Ginger restaurant. We will share your review with employees of the front desk. Thank you again for your review. We hope to welcome you again during your next...

Saint John, Canada
Reviewed 13 October 2016

I work customer service for over 30 years, my daughter and ! stayed at the Plaza Hotel the first week of October. It was booked solid, 3 cruise ships were docked with bus loads of tourists. We travel a lot and have the ability to raise or lower our expectations accordingly to the price of the place, something that the...

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Helpful?
Thank Dragonfly985
Les_Hotels_JARO, Responsable relations clients at Hotel Plaza Quebec, responded to this review

Dear Dragonfly985, Thank you for having stayed at Hotel Plaza Québec and for taking the time to write such a detailed review. We are very pleased that experienced travelers such as you have enjoyed our hotel. Thank you for your comments about the decor, rates, cleanliness and comfort. We hope to welcome you again during your next stay in Quebec...

Ottawa, Canada
Reviewed 30 September 2016

First impressions at lobby were positive. However room was on top floor - something was banging on roof starting in early hours of morning and continued throughout the remainder of a stormy night. Emailed the administrator regarding th terrible night - never got a response or apology etc. Obviously public relations is not a priority. Paid well for a good...

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Helpful?
Thank tmkeon
Les_Hotels_JARO, Responsable relations clients at Hotel Plaza Quebec, responded to this review

Dear tmkeon, Thank you for having stayed at Hotel Plaza Québec and for taking the time to write a review. We are glad you enjoyed our new lobby. We recently completed its renovation. Contrary to what you write, our team takes the time to read all comments received. However, when there is a problem during your stay, we recommend that...

Montevideo, Uruguay
Reviewed 25 September 2016

I travel on business several times a year, many of which include Canada and I had never had such a terrible experience. It feels like they spent all their budget on the weird flamboyant Venice carnival decoration. The Internet quality is terrible, super slow, impossible to have a video call on Skype, they charge 5 dollars a day for high...

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Helpful?
Thank alinadelossantos
Les_Hotels_JARO, Responsable relations clients at Hotel Plaza Quebec, responded to this review

Dear alinadelossantos, Thank you for having stayed at the Hotel Plaza Québec and for taking the time to write a review. We find that your disappointments could have been avoided if you had visited our official website when planning your trip. We post a lot of pictures and information relative to the design of our hotel and the services offered....

Australia
Reviewed 24 September 2016

Staff all had terrible attitude. Breakfast was disorganised and short staffed. Rooms are ok, good water pressure in showers. We were with a tour group so did not select the hotel. Too far away from the old city. Rooms on the dark side but spacious.

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Helpful?
Thank Linda0108
Les_Hotels_JARO, Responsable relations clients at Hotel Plaza Quebec, responded to this review

Dear Linda0108, Thank you for having stayed at Hotel Plaza Québec and for taking the time to write a review. We are glad you enjoyed the dimensions of our hotel rooms and the water pressure of our showers. It is important to mention that the Old City is 10 minutes by car from our hotel. Its entrance is on the...

Brussels, Belgium
Reviewed 24 September 2016

The hotel is situated in Sainte Foy, at 8 Km from downtown Quebec City, but it is very easy to get to the town center either by car or public transport. The swimming pool is very good, the rooms are comfortable and the restaurant is excellent... with a quack, at 11PM, the restaurant mutes into a night bar with a...

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Helpful?
Thank lopezia
Les_Hotels_JARO, Responsable relations clients at Hotel Plaza Quebec, responded to this review

Dear Lopezia, Thank you for having stayed at Hotel Plaza Quebec and for taking the time to write a review. We are glad you enjoyed the indoor pool, the comfort of your hotel room and the Ginger restaurant. It is important to note that the musical style of the restaurant changes every night. You can check the schedule on our...

Aurora, Canada
Reviewed 16 September 2016

Excellent and beautiful hotel, reasonable prices, good restaurant, very comfortable and clean rooms. Will go back every time we are in Quebec. Close to the Old City too. Although the price doesn't include breakfast, we had it at a reasonable price and it was good, on weekends they offer a complete buffet. The pool area is beautiful.

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Helpful?
Thank elisadiazgranados
Les_Hotels_JARO, Responsable relations clients at Hotel Plaza Quebec, responded to this review

Dear elisadiazgranados, Thank you for having stayed at the Hotel Plaza Québec and for taking the time to write a review. We are happy that you have appreciated the design and the hotel location, the comfort and cleanliness of our hotel rooms and the Ginger restaurant. Hint: if you book through our official website, it is possible to include breakfast...

Tel Aviv, Israel
Reviewed 15 September 2016

the hotel is huge clean and good service a lot of entries from parking very convenient the pool is very nice and play ground for children the extra bad opening from the wall the hotel located near a big mall - Laurier Québec excellent bar at the front of the hotel - Restaurant Ginger just 12 min to the old...

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Helpful?
Thank Itzik L
Les_Hotels_JARO, Responsable relations clients at Hotel Plaza Quebec, responded to this review

Dear Itzik L, Thank you for having stayed at Hotel Plaza Québec and for taking the time to write a review. We are glad you enjoyed the hotel's location, its cleanliness, facilities and the Ginger restaurant and bar. It is important to note that our complimentary Internet connexion is for basic browsing: emails consulting, Web site browsing, etc. If you...

New York City, New York
Reviewed 13 September 2016

This hotel is about a 10-15 min drive from downtown. I personally found driving and parking downtown to be easy and inexpensive, but that's probably because I'm from New York City, which is the exact opposite of easy and inexpensive. So for me, the location was fine. The rooms are modern and efficient. The Murphy beds are surprisingly comfy. The...

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Helpful?
Thank Marckava
Les_Hotels_JARO, Responsable relations clients at Hotel Plaza Quebec, responded to this review

Dear Marckava, Thank you for having stayed at the Hotel Plaza Québec and for taking the time to write a review. We are glad you enjoyed the cleanliness, design and comfort of our hotel and our team. Indeed, our Murphy beds are very comfortable since they use the same mattress as our regular beds. We hope to see you again...

Dundas, Canada
Reviewed 10 September 2016 via mobile

Love this hotel almost as much as the wife, beautiful large modern rooms with indoor balconies to pool for around $100 a night, definitely hard to beat. First class restaurant connecting to the lobby and hotel staff was very helpful in English as well. Perfect vacation getaway or affordable accommodations for travelling

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Helpful?
Thank TheLankyTraveller
Les_Hotels_JARO, Responsable relations clients at Hotel Plaza Quebec, responded to this review

Dear TheLankyTraveller, Thank you for having stayed at the Hotel Plaza Québec and for taking the time to evaluate us. We are pleased that you liked so much our hotel, our rooms with balcony, our team and the Ginger restaurant. Thank you again for your review. We hope to see you again at the Hotel Plaza Québec in a near...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
Official Description (provided by the hotel)
Located at the city entrance through the bridges, within close proximity to Sainte-Foy's shopping centres - Laurier Québec, Place de la Cité and Place Ste-Foy - and only 10 minutes away by car from downtown Quebec City, Hotel Plaza Québec welcomes guests in a modern and Victorian inspired setting. Aside from its castle-like architecture and decor, the hotel features 233 cozy rooms equipped with memory foam mattresses, wooden floors and children's bed, for some. A unique indoor garden with swimming pool and palm trees, a wellness centre, the very trendy Ginger restaurant in which musical shows are presented many times a week, and free indoor and outdoor parking lots are also featured at the hotel. A great combination of style and convenience awaits at Hotel Plaza Québec! ... more   less 

Additional Information about Hotel Plaza Quebec

Address: 3031 Boulevard Laurier, Quebec City, Quebec G1V 2M2, Canada
Region: Canada > Quebec > Quebec City
Price Range: RM437 - RM750 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Plaza Quebec 4*
Number of rooms: 233
Reservation Options:
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Also Known As:
Plaza Quebec Hotel Quebec City
Plaza Quebec Sainte Foy
Hotel Style:
#7 Spa Hotel in Quebec City
#11 Luxury Hotel in Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Plaza Quebec staff and other travellers.
5 questions
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Questions? Get answers from Hotel Plaza Quebec staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Have a feeling the balconied rooms would be noisy since they overlook the pool.”
MrsSVK, 1 Mar 2017 | Read review
“I would not recommend a "tropical garden" view room....”
517ramandeept, 7 Feb 2017 | Read review
“tropical garden view will be better”
888sherryw, 5 Jan 2017 | Read review
“We preferred a room overlooking the pool.”
kathys426, 3 Jan 2017 | Read review
“Personally, I would not recommend a "tropical garden" view room”
MissGeorgiana, 30 Dec 2016 | Read review
5 of 5