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29/10/2017 30/10/2017
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    Hotel Universel Quebec

    2300 Chemin Ste-foy, Quebec City, Quebec G1V 1S5, Canada
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    29/10/2017 30/10/2017
    US$84
    US$69
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    US$80
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    Traveller (126)
    Room & Suite (52)
    Pool & Beach (10)
    Holiday Inn Express Quebec City (Sainte-Foy)
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    Overview
    • Excellent12%
    • Very good27%
    • Average30%
    • Poor17%
    • Terrible14%
    Travellers talk about
    “spa area” (10 reviews)
    “tropical area” (2 reviews)
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Spa
    Wheelchair Access
    Business Centre
    3.0 Star Hotel
    All hotel details
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    Holiday Inn Express Quebec City (Sainte-Foy)
    683 reviews
    #29 of 102 hotels in Quebec City
     
    Hotel Cofortel
    557 reviews
    #25 of 102 hotels in Quebec City
     
    Motel Royal
    18 reviews
    #95 of 102 hotels in Quebec City
     
    Hotel Classique
    359 reviews
    #48 of 102 hotels in Quebec City
     
    Rooms
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (432)
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    1 - 5 of 202 reviews

    Reviewed 2 days ago via mobile

    No sound proofing at all! Party in the hallway, in the parking lot, the sound coming in from the air conditioning, all that way past 11, more like up until 2 am. Bathroom the size of a closet. 2 days of the worst experience of...More

    Thank diane a
    Response from Geneviève M, Public Relations Manager at Hotel Universel QuebecResponded yesterday

    We are truly sorry to read that your experience at our hotel did not meet your expectations. We take our guests’ comments at heart and we will certainly assure a follow-up with our team. Please note that if there is any aspect that disturb you,...More

    Reviewed 1 week ago

    We had two rooms for two families, very nice and comforatable. We ate at the attached Boston Pizza restaurant for both supper and breakfast. After a lot of walking around in Old Quebec we had a nice swim in the indoor tropical pool area. Great...More

    Thank gardentoo
    Response from Geneviève M, Public Relations Manager at Hotel Universel QuebecResponded 1 week ago

    Thank you for the time taken to review our hotel on Google, it is a pleasure to know that you and your families loved our hotel, restaurant and tropical atrium. Indeed, our indoor heated swimming pool and spas are really nice, especially at the end...More

    Reviewed 1 week ago

    The photos shown for this hotel are of the renovated rooms, but not all rooms have been renovated. i was thrilled when the photos showed flooring and not so thrilled when i got carpet :( They would have gladly moved me but there wasn't a...More

    Thank Michelle M
    Response from Geneviève M, Public Relations Manager at Hotel Universel QuebecResponded 1 week ago

    Thank you for taking the time to review our hotel on Trip Advisor. We are glad to see that overall, you enjoyed your stay with us. It is true that we do have room with wood floors and some still with carpets but, we are...More

    Reviewed 2 weeks ago

    We booked this hotel after looking through the pictures and seeing all the good reviews but, it did not live up to our expectation. The hotel is very old and outdated. Even before we entered our room we could feel and smell the oldness. I...More

    Thank Julie L
    Response from Geneviève M, Responsable des relations publiques at Hotel Universel QuebecResponded 2 weeks ago

    We are truly disappointed to read that your visit at our hotel did not fully meet your expectation. It is not in our habits to offer this kind of experience to our customers and we would like to apologize for the inconveniences this situation may...More

    Reviewed 4 weeks ago

    Nice cozy rooms, it was very quiet and the bed was confortable, we had a good night's sleep. We also enjoyed the pool and spa, although the sauna was not usable. We had a delicious dinner at the restaurant right next door, access within the...More

    Thank lyndalaj
    Response from Geneviève M, Public Relations Manager at Hotel Universel QuebecResponded 4 weeks ago

    Thank you so much for taking the time to review our hotel on Trip Advisor. We are truly happy to read that you fully enjoyed your stay with us! It pleases us to know that your room has fully met your expectations and that you...More

    Holiday Inn Express Quebec City (Sainte-Foy)
    683 reviews
    #29 of 102 hotels in Quebec City
     
    Hotel Cofortel
    557 reviews
    #25 of 102 hotels in Quebec City
     
    Motel Royal
    18 reviews
    #95 of 102 hotels in Quebec City
     
    Hotel Classique
    359 reviews
    #48 of 102 hotels in Quebec City
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$76 - US$176 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Spa Hotel in Quebec City
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 160
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, TravelClick, Expedia, Travelocity, Orbitz, Cancelon, TripOnline SA, Hotwire and HotelQuickly so you can book your Hotel Universel Quebec reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Quebec >
    • Quebec City
    Add Photo Photos
    Traveller (126)
    Room & Suite (52)
    Pool & Beach (10)
    Dining (7)
    Hotel & Grounds (98)
    Bathroom (13)
    Business Centre & Event Rooms (6)
    Nearby
    Hotel Classique
    359 reviews
    2.25 km away
     
    Holiday Inn Express Quebec City (Sainte-Foy)
    683 reviews
    3.36 km away
     
    Hotel Cofortel
    557 reviews
    5.75 km away
     
    Motel Royal
    18 reviews
    2.15 km away
     
    Nearby Restaurants
    Chez Victor
    50 reviews
    .29 km away
    SHAKER Cuisine & Mixologie Ste-Foy
    62 reviews
    .27 km away
    Pizzeria Chez Dan
    5 reviews
    .36 km away
    Boston Pizza
    55 reviews
    .03 km away
    Nearby Attractions
    Chutes de la Marmite
    5 reviews
    1.46 km away
    Jardin Botanique Roger Van den Hende
    26 reviews
    1.35 km away
    Salle Albert Rousseau
    9 reviews
    .51 km away
    Le Pub universitaire
    11 reviews
    1.14 km away
    Ask a question
    Questions & Answers
    Danika A
    29 December 2016|
    Answer
    Response from TommyBernier1 | Property representative |
    Bonjour, il y a tout ce qu'il faut pour cuisiner, chaudron, poêlon, ustensiles et couverts ainsi que le nécessaire à vaisselle. Tommy, de l'Hôtel Universel Québec
    0
    Votes
    Google Translation
    Grnevieve
    8 October 2015|
    AnswerShow all 2 answers
    Response from TommyBernier1 | Property representative |
    Thank you for your interest in our establishment! Unfortunately, we do not accept pets at our hotel. We apologize for the inconvenience. Do not hesitate, if you have other questions!
    0
    Votes
    JandDLondon_Ontario
    9 July 2015|
    AnswerShow all 2 answers
    Response from Tommy B | Property representative |
    Hi, Sorry for the delay. The bus ride to the Old City is about 15 minutes. There is a bus stop right in front of the hotel. You have to take the bus number 7. Many more options are also available, such as the bus number 800... More
    0
    Votes
    Google Translation
    Room Tips
    "Stay above 1st floor for newer rooms"
    Read review
    "go somewhere else , allez ailleurs ;)"
    Read review
    "Ask to see the room. They are not egal."
    Read review
    "DO not be fooled by the pretty pictures of the tropical garden, this place is a dump"
    Read review
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