We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
29/10/2017 30/10/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hotel Universel Quebec

    2300 Chemin Ste-foy, Quebec City, Quebec G1V 1S5, Canada
    Save
    Lowest prices for your stay
    29/10/2017Check In 30/10/2017Check Out
    1 room, 2 adults, 0 children
     2 people are viewing this hotel
    US$139
    US$69
    SAVE US$70
    US$79
    US$80
    Traveller (126)
    Room & Suite (52)
    Pool & Beach (10)
    Holiday Inn Express Quebec City (Sainte-Foy)
    683 reviews
    #29 of 102 hotels in Quebec City
     
    Hotel Cofortel
    558 reviews
    #24 of 102 hotels in Quebec City
     
    Hotel Classique
    359 reviews
    #48 of 102 hotels in Quebec City
     
    Motel Royal
    18 reviews
    #95 of 102 hotels in Quebec City
     
    Overview
    • Excellent12%
    • Very good27%
    • Average30%
    • Poor17%
    • Terrible14%
    Travellers talk about
    “spa area” (10 reviews)
    “tropical area” (2 reviews)
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Spa
    Wheelchair Access
    Business Centre
    3.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Holiday Inn Express Quebec City (Sainte-Foy)
    683 reviews
    #29 of 102 hotels in Quebec City
     
    Hotel Cofortel
    558 reviews
    #24 of 102 hotels in Quebec City
     
    Hotel Classique
    359 reviews
    #48 of 102 hotels in Quebec City
     
    Motel Royal
    18 reviews
    #95 of 102 hotels in Quebec City
     
    Rooms
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from US$69.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Quebec City hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "a51843511b3f46d1a91dbf462348bce8", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":183342,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[119260381],"additionalContentIds":[],"pollCount":0,"checkin":{"day":29,"month":10,"year":2017},"checkout":{"day":30,"month":10,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":69,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"a51843511b3f46d1a91dbf462348bce8","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":139,"lowestMetaPrice":69,"additionalPartner":false,"highestMetaPriceDisplay":139,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":139,"lowestMetaPrice":69,"highestMetaPriceDisplay":139,"hotelName":"Hotel Universel Quebec","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImE1MTg0MzUxMWIzZjQ2ZDFhOTFkYmY0NjIzNDhiY2U4IiwiQUlLIjoiOTUxNTQyNzkwOWIyNDE5Zjk4NTE3NGQxMzIxMGI5ZjgifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "29/10/2017", "checkOut": "30/10/2017", "lowestPrice": "US$69", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32645426":"Expedia","78913445":"OrbitzEWS","54234511":"TravelocityEWS","119260381":"TravelClickIB50","65715692":"Hotwire","109223306":"HotelsCom2IB","32498071":"BookingCom","79465863":"CheapTicketsEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (432)
    There are newer reviews for Hotel Universel Quebec
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language

    11 - 15 of 202 reviews

    Reviewed 10 August 2017

    Very expensive, 190$ per night for two queen bed, dirctly in the parking, with the air conditioning unit in the window that blows all night right on my bed. Stinky carpet, in the basement and in the rooms, por not efficient ventilation in the bathroom,...More

    Thank Genest E
    Response from TommyBernier1, Responsable des relations publiques at Hotel Universel QuebecResponded 10 August 2017

    First, we are disappointed to read that you did not fully enjoy your stay with us. Let us assure you that it is not in our habits to offer rooms like you described to our visitors. Furthermore, our prices are higher according to the period...More

    Reviewed 27 July 2017

    I chose this hotel due to the proximity of my workplace in Sainte Foy. The least expensive room was a family room with a double bed, two single beds and a small kitchenette. The price of the room seemed high but I figured it had...More

    Thank gagnm33
    Response from TommyBernier1, Responsable des relations publiques at Hotel Universel QuebecResponded 28 July 2017

    Thank you for taking the time to review our hotel on TripAdvisor. Our guests’ comments are important as they give us the opportunity to know what we have to improve. We assure you that yours will be treated with the greatest importance. We are sorry...More

    Reviewed 24 July 2017 via mobile

    Hotel is a distance away from Quebec city-centre, with traffic and construction it took us about 30 minutes to get to Old Quebec (on a regular business day). Hotel could certainly use updating - ie. fresh paint, etc. No room to sit in the hotel...More

    Thank Catherine27
    Response from TommyBernier1, Public Relations Manager at Hotel Universel QuebecResponded 24 July 2017

    We are truly disappointed to read that you did not fully enjoy your stay with us. It is not in our habits to offer the kind of experience you describe and we are really sorry to read that you did not receive a customer service...More

    Reviewed 17 July 2017 via mobile

    The AC didnt work, it keeps changing ac to heater, in a room with no windows, the concierge BEST solution/option was to give us fans. I was already disappointed hard bed, shower not working, cheap decMore

    1  Thank Nathalie S
    Response from TommyBernier1, Public Relations Manager at Hotel Universel QuebecResponded 18 July 2017

    We are truly disappointed to read that your experience with us did not fully meet your expectations. It is not in our habits to offer an experience like the one you describe and we would like to apologize for the inconveniences this situation may have...More

    Reviewed 11 July 2017

    Good location with a local 807 bus taking you straight into Quebec city centre from across the road. We stayed at the relatively new UniLofts, in a building separate from the main hotel. Well equipped place with a fridge, coffee machine, induction cooker, microwave and...More

    Thank AMsays
    Response from TommyBernier1, Responsable des relations publiques at Hotel Universel QuebecResponded 12 July 2017

    Thank you for taking the time to leave us a review on Tripadvisor, it is a pleasure to know that you appreciated our stay in our Unilofts pavilion. We are happy to know that you appreciated the amenities in your studio, as well as our...More

    Holiday Inn Express Quebec City (Sainte-Foy)
    683 reviews
    #29 of 102 hotels in Quebec City
     
    Hotel Cofortel
    558 reviews
    #24 of 102 hotels in Quebec City
     
    Hotel Classique
    359 reviews
    #48 of 102 hotels in Quebec City
     
    Motel Royal
    18 reviews
    #95 of 102 hotels in Quebec City
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$76 - US$176 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Spa Hotel in Quebec City
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 160
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Priceline, Expedia, TravelClick, Orbitz, Hotwire, TripOnline SA, Cheap Tickets, Cancelon and HotelQuickly so you can book your Hotel Universel Quebec reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Quebec >
    • Quebec City
    Add Photo Photos
    Traveller (126)
    Room & Suite (52)
    Pool & Beach (10)
    Dining (7)
    Hotel & Grounds (98)
    Bathroom (13)
    Business Centre & Event Rooms (6)
    Nearby
    Hotel Classique
    359 reviews
    2.25 km away
     
    Holiday Inn Express Quebec City (Sainte-Foy)
    683 reviews
    3.36 km away
     
    Hotel Cofortel
    558 reviews
    5.75 km away
     
    Motel Royal
    18 reviews
    2.15 km away
     
    Nearby Restaurants
    Chez Victor
    50 reviews
    .29 km away
    SHAKER Cuisine & Mixologie Ste-Foy
    62 reviews
    .27 km away
    Boston Pizza
    55 reviews
    .03 km away
    Les Temps Perdus
    10 reviews
    .68 km away
    Nearby Attractions
    Chutes de la Marmite
    5 reviews
    1.46 km away
    Jardin Botanique Roger Van den Hende
    26 reviews
    1.35 km away
    Salle Albert Rousseau
    9 reviews
    .51 km away
    Le Pub universitaire
    11 reviews
    1.14 km away
    Ask a question
    Questions & Answers
    Danika A
    29 December 2016|
    Answer
    Response from TommyBernier1 | Property representative |
    Bonjour, il y a tout ce qu'il faut pour cuisiner, chaudron, poêlon, ustensiles et couverts ainsi que le nécessaire à vaisselle. Tommy, de l'Hôtel Universel Québec
    0
    Votes
    Google Translation
    Grnevieve
    8 October 2015|
    AnswerShow all 2 answers
    Response from TommyBernier1 | Property representative |
    Thank you for your interest in our establishment! Unfortunately, we do not accept pets at our hotel. We apologize for the inconvenience. Do not hesitate, if you have other questions!
    0
    Votes
    JandDLondon_Ontario
    9 July 2015|
    AnswerShow all 2 answers
    Response from Tommy B | Property representative |
    Hi, Sorry for the delay. The bus ride to the Old City is about 15 minutes. There is a bus stop right in front of the hotel. You have to take the bus number 7. Many more options are also available, such as the bus number 800... More
    0
    Votes
    Google Translation
    Room Tips
    "Stay above 1st floor for newer rooms"
    Read review
    "go somewhere else , allez ailleurs ;)"
    Read review
    "Ask to see the room. They are not egal."
    Read review
    "DO not be fooled by the pretty pictures of the tropical garden, this place is a dump"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing