We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Very expensive, 190$ per night for two queen bed, dirctly in the parking, with the air conditioning unit in the window that blows all night right on my bed. Stinky carpet, in the basement and in the rooms, por not efficient ventilation in the bathroom,...More
Thank Genest E
Response from TommyBernier1, Responsable des relations publiques at Hotel Universel QuebecResponded 10 August 2017
First, we are disappointed to read that you did not fully enjoy your stay with us. Let us assure you that it is not in our habits to offer rooms like you described to our visitors. Furthermore, our prices are higher according to the period...More
I chose this hotel due to the proximity of my workplace in Sainte Foy. The least expensive room was a family room with a double bed, two single beds and a small kitchenette. The price of the room seemed high but I figured it had...More
Response from TommyBernier1, Responsable des relations publiques at Hotel Universel QuebecResponded 28 July 2017
Thank you for taking the time to review our hotel on TripAdvisor. Our guests’ comments are important as they give us the opportunity to know what we have to improve. We assure you that yours will be treated with the greatest importance.
We are sorry...More
Hotel is a distance away from Quebec city-centre, with traffic and construction it took us about 30 minutes to get to Old Quebec (on a regular business day). Hotel could certainly use updating - ie. fresh paint, etc. No room to sit in the hotel...More
Response from TommyBernier1, Public Relations Manager at Hotel Universel QuebecResponded 24 July 2017
We are truly disappointed to read that you did not fully enjoy your stay with us. It is not in our habits to offer the kind of experience you describe and we are really sorry to read that you did not receive a customer service...More
The AC didnt work, it keeps changing ac to heater, in a room with no windows, the concierge BEST solution/option was to give us fans. I was already disappointed hard bed, shower not working, cheap decMore
1 Thank Nathalie S
Response from TommyBernier1, Public Relations Manager at Hotel Universel QuebecResponded 18 July 2017
We are truly disappointed to read that your experience with us did not fully meet your expectations. It is not in our habits to offer an experience like the one you describe and we would like to apologize for the inconveniences this situation may have...More
Good location with a local 807 bus taking you straight into Quebec city centre from across the road. We stayed at the relatively new UniLofts, in a building separate from the main hotel. Well equipped place with a fridge, coffee machine, induction cooker, microwave and...More
Response from TommyBernier1, Responsable des relations publiques at Hotel Universel QuebecResponded 12 July 2017
Thank you for taking the time to leave us a review on Tripadvisor, it is a pleasure to know that you appreciated our stay in our Unilofts pavilion. We are happy to know that you appreciated the amenities in your studio, as well as our...More
US$76 - US$176 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#14 Spa Hotel in Quebec City
Non-Smoking Rooms ,
Number of rooms
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Priceline, Expedia, TravelClick, Orbitz, Hotwire, TripOnline SA, Cheap Tickets, Cancelon and HotelQuickly so you can book your Hotel Universel Quebec reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Sorry for the delay. The bus ride to the Old City is about 15 minutes. There is a bus stop right in front of the hotel. You have to take the bus number 7. Many more options are also available, such as the bus number 800... More
Sorry for the delay. The bus ride to the Old City is about 15 minutes. There is a bus stop right in front of the hotel. You have to take the bus number 7. Many more options are also available, such as the bus number 800 and the bus number 801.
For further information, do not hesitate to call!
Have a nice day,