We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Just one word magnificent
A small hotel in infrastructure but with very good service and amazing location
near everything, I love it, OMG the POOL and spa area
Thanks to everyones in special to Nancy she always is very friendly and helpfully
smiling very kind...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
1 Thank Gerard A
Response from TommyBernier1, Public Relations Manager at Hotel Universel QuebecResponded 4 May 2015
Thank you for this amazing review! We are so glad you had a great time staying at our hotel.
First, we are touched you found our service very good and took the time to thank Nancy personally. Our staff works very hard to give the...More
Attended the Canadian University Lady Basketball Finals hosted by Laval University. The location was great as it was right across the street from the complex. Very easy access to downtown and Old Quebec. The bus stop was right across the street. $3.25 got right to...More
5 Thank bbjsaul
Response from TommyBernier1, Responsable relations publiques at Hotel Universel QuebecResponded 18 March 2015
Thank you for reviewing our hotel on TripAdvisor. Our guests’ opinions are very important as they give us the opportunity to improve ourselves.
We are glad to hear that you liked your stay at our hotel. It is true that our guests actually appreciate our...More
Nothing amazing about this hotel but clean. Well located, area is fine, not too far from the action in Quebec. Very nice pool and spa inside the hotel. We had a superior room with spa in the room, well decorated.More
4 Thank Carol B
Response from TommyBernier1, Public Relations Manager at Hotel Universel QuebecResponded 25 November 2014
Thank you for taking the time to share your review. We value our customers’ opinions, since it helps us improve ourselves.
First of all, many of our guests enjoy the pool and spa in our hotel and we are glad you enjoyed it as well....More
First off, let me say that I slept well all four nights. I had a room close to the elevator, which was no problem. And It is so convenient to Universite´ Laval. And the bus lines. But it is an older hotel, completely lacking in...More
3 Thank REJ810
Response from TommyBernier1, Responsable relations publiques at Hotel Universel QuebecResponded 4 November 2014
Thank you for taking the time to share your review. Your opinion is important to us, since it helps us improve our services. First, we are glad you liked many aspects of our hotel.
It is true that we are conveniently located right next to...More
stayed there oct 29-31, 2014...
good things about the hotel universel:
- staff were great, very helpful
- quick to get a taxi
- one elevator but darn it worked fast - no waiting
- lots of fast food nearby (the weird pyramid has lots...More
2 Thank ralu25
Response from TommyBernier1, Responsable relations publiques at Hotel Universel QuebecResponded 3 November 2014
Thank you for sharing your comment. We like to read our customers’ feedback, because it helps us improve ourselves.
First of all, it is true that we are close to Laval University and many restaurants. As you mentioned, it is the perfect location if you...More
US$67 - US$172 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#14 Spa Hotel in Quebec City
Non-Smoking Rooms ,
Number of rooms
TripAdvisor is proud to partner with Expedia, Hotwire, Hotels.com, Travelocity, Cancelon, Orbitz, Cheap Tickets, HotelQuickly and TripOnline SA so you can book your Hotel Universel Quebec reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.