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Le Grande-Allee Hotel and Suites

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Le Grande-Allee Hotel and Suites
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284 Reviews from our TripAdvisor Community

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Showing 150: English reviews
Markham, Canada
Reviewed 2 weeks ago

My husband and I stayed here for three nights over New Years 2016-17. While all the activity was happening on Grande Allee the whole time we were there, we couldn't hear a thing. The hotel was very well situated for New Years indeed and gave us the option to come in and warm up/use the facilities, etc. The room was...

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Helpful?
Thank Wendy V
TommyBernier1, Responsable des relations publiques at Le Grande-Allee Hotel and Suites, responded to this review

Thank you for taking the time to rate our hotel on TripAdvisor. We are happy to read that you fully appreciated your stay with us. It is true that we are well located next to the Grande Allée Street, and, as you said, it is the perfect location to enjoy the New Year’s Eve activities. We are pleased to know...

Montreal, Canada
Reviewed 2 weeks ago

We booked one of the suite with the jacuzzi and it was really nice. The hotel was quiet and the people at the front desk we helpful and nice. The room was clean, confortable bed and we had the view on the Grande-Allée Street. I would have given 4 stars. The 3 stars are because the DVD player was showing...

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Helpful?
Thank IsabelleVall
TommyBernier1, Responsable des relations publiques at Le Grande-Allee Hotel and Suites, responded to this review

Thank you for taking the time to review our hotel on TripAdvisor. We are pleased to read that you fully enjoyed your suite. It is also nice to see that our staff gave you a friendly and helpful service. We are perfectly located to explore the old city and to enjoy many attractions, restaurants and bars. We are sorry about...

Montreal, Canada
Reviewed 3 weeks ago

When the concierge and the bell boy kept saying your room is also good, trust your instincts! The room is different from the picture I saw on website, and is dark. It is at rez-de-chaussée, next to a garbage room I believed, coz there was a strong odor. House keeping turned the thermostat to below 10 degree everyday, it took...

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Helpful?
Thank xdreamineer
TommyBernier1, Responsable des relations publiques at Le Grande-Allee Hotel and Suites, responded to this review

We are truly sorry to read that your experience at our hotel did not meet your expectations fully. Let us assure you that we truly have our customers’ satisfaction to heart and this is why we read every review we receive: your impressions are important to improve our services. First of all, we believe that the photos we see on...

Montreal, Canada
Reviewed 3 weeks ago

The hotel is on the main strip of Downtown Quebec City. Excellent location, bars and restaurants are literally a few steps away. The room I stayed in was on the 3rd floor (the highest floor), it was a King bed, was on the small size, but room enough for two people. Floor is not carpeted, so it's a plus, in...

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Helpful?
Thank Ray T
TommyBernier1, Responsable des relations publiques at Le Grande-Allee Hotel and Suites, responded to this review

Thank you for taking the time to review our hotel on Trip Advisor. We are happy to see that our central location, right in the heart of the Old City, near several great restaurants and bars has pleased you. Moreover, we are happy to read that you appreciated the wood floor in your room and our valet service. Concerning the...

Montreal, Canada
Reviewed 13 December 2016

The hotel is very well located - near many restaurants and bars, and a two-minute walk to the Plains of Abraham. There is a simple, but still satisfying complimentary breakfast! The rooms are quaint and comfortable. My only complaints would be that the air was exceptionally dry, and that there was a draft. Overall, le Grande Allée provides what would...

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Helpful?
Thank julielopez2
TommyBernier1, Responsable des relations publiques at Le Grande-Allee Hotel and Suites, responded to this review

Thank you for taking the time to review our hotel on TripAdvisor. We are truly happy to see that you enjoyed your stay with us. It is true that we are very well located on the Grande Allée Street, near several tourist attractions, bars and restaurants. Moreover, we are pleased that you enjoyed your room and the breakfast offered. Located...

Reviewed 27 October 2016 via mobile

Great location, restaurants and bars across the street! Walking distance for old town and Château Frontenac. Lots of things to do for sure!😉 Dagober for Dancing Cigar bar 2 doors down Savini 1 of my favorite Italian food and great wine across the street. .. Just a great place to leave the car and walk around. Mohammed at front desk...

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Helpful?
Thank Liamnzoe
TommyBernier1, Responsable des relations publiques at Le Grande-Allee Hotel and Suites, responded to this review

We thank you so much for your positive review. We are really happy to read that you fully enjoyed your stay with us. It is always a pleasure to receive such good comments like yours. In fact, our hotel is perfectly located on Grande-Allée which is the most popular street in Quebec City. On this street, you can find several...

Reviewed 21 October 2016

This was the largest hotel room we had on a recent rip to some well-known east coast cities. The 2 queen beds were in separate rooms attached by a sitting room. The hotel was very quiet at night for sleeping. The breakfast room was clean, well stocked, and the staff efficient. The hotel location was excellent as you are already...

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Helpful?
Thank Lori E
TommyBernier1, Responsable des relations publiques at Le Grande-Allee Hotel and Suites, responded to this review

Thank you very much for giving us a perfect score! There is no better way to start our week than to read such positive feedback. We are glad to see that you liked your room and found it very quiet. As we are located on the Grande Allee, in the heart of the action, it is a great asset to...

St.George,Utah
Reviewed 15 October 2016

We were hesitant to find this property due to it being in downtown Quebec but really was very easy and the traffic was with us. We parked out front with the hazard lights on as told by valet in order to unload our bags. We were told our room would be ready in 20 minutes but the concierge informed us...

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Helpful?
Thank MFFisher
TommyBernier1, Responsable des relations publiques at Le Grande-Allee Hotel and Suites, responded to this review

Thank you for taking the time to review our hotel on TripAdvisor. We are pleased to hear that you liked your stay with us. It is true that we are located downtown Quebec City, near several attractions, bars and restaurants. Fortunately, it is easy to find our hotel on the Grande Allée Street and thanks to our valet service, our...

Gravesend
Reviewed 23 September 2016

The first room we were allocated was at the back of the hotel, very small and dingy. Asked if they had an alternate room, but they were full. Said they could move us the following day. This room was a lot better. Breakfast was totally self service in a very small back room in the hotel over looking car park....

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Helpful?
Thank juliebW5808UI
TommyBernier1, Responsable des relations publiques at Le Grande-Allee Hotel and Suites, responded to this review

Thank you for taking the time to write a review on TripAdvisor. We like to receive feedback from our guests as they helps us know what we have done right and what we need to improve. All of our rooms are different, as our establishment is located in a century-old building. It is part of our historical charm. We are...

St. Thomas Ontario Canada
Reviewed 14 September 2016

Four of us stayed here earlier this month. Central to "old Quebec". A quaint, lovely hotel. Valet parking (extra) but so worth it. Central to many restaurants. Staff, very accommodating. A clean, cozy room with fireplace and jacuzzi tub. Comfy beds and pillows as well. Nice breakfast to start your day. We will definitely return.

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Helpful?
Thank Pgrogy
TommyBernier1, Responsable des relations publiques at Le Grande-Allee Hotel and Suites, responded to this review

Thank you very much for taking the time to review our hotel on Trip Advisor. We are truly happy to see that you fully enjoyed your stay with us! It is always great to have feedback from our guests as your comments help us know what we do right and what we could improve. First of all, it is true...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Le Grande-Allee Hotel and Suites is built in a patrimonial Victorian building and combines historic charm with modern comfort. ... more   less 

Additional Information about Le Grande-Allee Hotel and Suites

Address: 601 Grande-Allee Est | (Near Lachevrotière), Quebec City, Quebec G1R 2K4, Canada
Region: Canada > Quebec > Quebec City > Downtown Quebec City
Price Range: RM347 - RM837 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Le Grande-Allee Hotel and Suites 3*
Number of rooms: 38
Reservation Options:
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Also Known As:
Le Grande-Allee Hotel Quebec City
Chateau Grande Allee
Hotel Style:
#43 Business Hotel in Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from Le Grande-Allee Hotel and Suites staff and other travellers.
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Questions? Get answers from Le Grande-Allee Hotel and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had the suite on the 2nd floor, windows on the Grande-Allée Street side”
  • Mirrors
  • Fireplace
  • Shower Gel & conditioner
  • Fireplace remote
  • Wood works
 of 5 bubbles IsabelleVall, 2 Jan 2017 | Read review
“Hotel does not have elevators, so if you have plenty of bags, ask for a room on the first floor.”
 of 5 bubbles eRAYcer14, 27 Dec 2016 | Read review
“Double doors blocked out noise even though we were on the main floor.”
 of 5 bubbles lorie540, 20 Oct 2016 | Read review
“If you have issues with stairs best ask dor lower rooms.”
 of 5 bubbles MFFisher, 14 Oct 2016 | Read review
“Don't go for the cheaper rooms”
 of 5 bubbles juliebW5808UI, 23 Sep 2016 | Read review
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