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Hotel Chateau Laurier

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1,249 Reviews from our TripAdvisor Community

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Showing 717: English reviews
Toronto
Reviewed 23 February 2014

This hotel is great! My entire family (there were 7 of us) stayed here for a weekend during the carnival and we were very pleased! The location was perfect for the carnival activities and the parade...and it is very short walk to old Quebec City also. The hotel was clean, quiet and comfortable and the staff were friendly and helpful....

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Helpful?
Thank Globetraveler74
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour Globetravel, We are happy to hear that you are satisfied with our hotel. We strive to offer great service consistently, and hope to welcome you again soon. Johanne Caron

Chicago, Illinois
Reviewed 19 February 2014

I chose the Hotel Chateau Laurier for its location for Winter Carnival this past weekend, and I could not have been happier with my choice. It was a terrific location for the carnival and for exploring the old city. The activities at the Plains of Abraham were just a couple of blocks away, as was the ice palace. A good...

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1Thank BarbJ117
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour BarbJ117, On behalf of the General Manager and the entire team of the Hôtel Château Laurier Québec, we would like to thank you for your wonderful review. Your comments are a source of motivation for us. YOu will always find at the hotel a home away from home. We look forward to your next visit. Johanne Caron director of...

Nashua, New Hampshire
Reviewed 8 February 2014

We made a trip to Canada for our honeymoon in February 2013 and chose the Hotel Laurier because it was rated as a 4 star hotel and was near the winter carnival. We had stayed in Ottawa and Montreal at lesser rated hotels on previous nights leading up to this. Needless to say, this was the worst of the three...

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1Thank Renee M
Johanne C, Director of Sales at Hotel Chateau Laurier, responded to this review

Bonjour, Since this review was posted, we have renovated 40 rooms and proudly launched a new concept called the ULTRA room. Ultra-modern, ultra-comfortable and ultra-bright, these rooms are now on the market since June 27 2014. You may wish to experience them during your next visit to Québec City. Occupation for two people only. Johanne Caron

Tampa, Florida
Reviewed 6 February 2014

We stayed here for Carnival because of the location. We were very concerned about the shape of the hotel due to the negative reviews. We were VERY surprised. We arrived and had no problems at all checking in. Our room was in the main part of the hotel and was on the first floor. We had no real view because...

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Thank canuckie_8
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour Canuckie, On behalf of the General Manager Mr. Alain Girard and the entire team of the Hôtel Château Laurier Québec, we would like to thank you for your wonderful review. Your comments are a source of motivation for us. We are proud of our establishment. We hope you will visit us also during the summer. Johanne Caron

Toronto, Canada
Reviewed 4 February 2014

We spent two nights here on our first trip to Quebec. We went for Carnaval and you can't beat the location of this hotel: the Plains of Abraham are across the street, and that's where most of the activities are. The staff were lovely -- very friendly and helpful. But the building and facilities are tired and shabby. They're in...

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1Thank 71EJL
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour, Since this review was posted, we have completed the renovation of the 40 rooms and proudly launched a new concept called the ULTRA room. Ultra-modern, ultra-comfortable and ultra-bright, these rooms are on the market since June 27 2014. You may wish to experience them during your next visit to Québec City. Occupation for two people only. Our original answer...

San Francisco, California
Reviewed 28 January 2014

Beautiful hotel, excellent location. We walked all through old quebec, stopped at shops and bistros. Wish we could have stayed longer! Cab ride to the mall, but the nearby shops a d scenery are much more enticing.

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Thank idontstayindumps
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour idontstay, Thank you for your comments. We are happy to hear that you enjoyed your stay, we look forward to welcome you again very soon. Johanne Caron director of sales and marketing

Toronto, Canada
Reviewed 19 January 2014

4 stars hotel with a small old room. We expected something nice but what we got was for about 2 stars. Such a waste!!! The location is nice & the Hotel itself is fine but the room is bad. They try to save money on everything & rip you off where possible: parking, internet & breakfasts. We visited friends who...

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Thank Axel B
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour, Since this review was posted, we have renovated 40 rooms and proudly launched a new concept called the ULTRA room. Ultra-modern, ultra-comfortable and ultra-bright, these rooms are now on the market since June 27 2014. You may wish to experience them during your next visit to Québec City Our original answer was: We are sorry that our accommodations did...

Mississauga, Canada
Reviewed 17 January 2014 via mobile

Came for business trip and hotel location is great, next to main strip of restaurants, bars and transit. Reception services is great, helpful and understanding. Room size is decent, clean and comfortable. But when the heater on it gives a loud rumbling noise. They are renovating during my stay, perhaps you will see newer furniture in the summer.

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Thank CChin1010
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour, We recently proudly launched our new concept called the ULTRA room. Ultra-modern, ultra-comfortable and ultra-bright, these rooms are now available. You may wish to experience them during your next visit to Québec City Johanne Caron

Ottawa, Canada
Reviewed 8 January 2014

I cannot get over how amazing this hotel was. The service, the accommodation, the location, the hotel staff - everything was just perfect. The rooms were clean to the brim, the concierge and front desk staff were very knowledgable and extremely approachable, the beds were SO comfortable, and the location was just perfect. We were right beside Grande Allee, which...

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Thank Amisha A
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour Amisha A, On behalf of the General Manager and the entire team of the Hôtel Château Laurier Québec, we would like to thank you for your wonderful review. You have best summarized the main objective of the Hôtel Château Laurier Québec which is to exceed the expectations of our customers. We look forward to your next visit. Johanne Caron...

Montreal, Canada
Reviewed 2 January 2014

Nice hotel with great location just minutes away from Old Quebec. The place was clean, and all staff members pleasant. The bedroom had modern decor (6th floor), and the bed was comfortable. Great sleep!! Spa experience was scary, as we got stuck outside, as the key card access was completely frozen due to the low temperature (-15C), and we had...

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1Thank Canadianfb
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour Canadianfb, Thank you for your evaluation on your last visit, it has been more than constructive, we have share your comment with our director of technical services to ensure everyhting is in good working condition. We hope you will visit us again. Johanne Caron director of sales and marketing.

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Amenities

Highlights
  • Room Service
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hotel Chateau Laurier

Address: 1220, Place Georges V Ouest, Quebec City, Quebec G1R 5B8, Canada
Region: Canada > Quebec > Quebec City
Price Range: RM415 - RM769 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Chateau Laurier 3.5*
Number of rooms: 290
Reservation Options:
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Also Known As:
Chateau Laurier Hotel
Chateau Laurier Quebec City
Hotel Style:
#6 Spa Hotel in Quebec City
#18 Business Hotel in Quebec City
#29 Family Hotel in Quebec City
#37 Romantic Hotel in Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Chateau Laurier staff and other travellers.
15 questions
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Hampton, New Hampshire
over a year ago
Edmundston, Canada
2 months ago
7 months ago

See all questions (15)

Questions? Get answers from Hotel Chateau Laurier staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The parking is a must, there is no parking around.”
 of 5 bubbles 645daviem, 23 Nov 2016 | Read review
“Check room key card for allocated zone/section before you take elevator.”
  • Glass window divide room and bathroom. Interesting... Curtain for the shy one or if not alone.
  • Small modern room
 of 5 bubbles grmartineau, 10 Nov 2016 | Read review
“Pay a little more for the modern wings”
 of 5 bubbles Hug_The_Mouse, 26 Oct 2016 | Read review
“Ask for room with a view of the park.”
 of 5 bubbles O6097JBmichellem, 27 Sep 2016 | Read review
“Must email to confirm accessible rooms.”
 of 5 bubbles rogerl16, 21 Sep 2016 | Read review
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