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L'Autre Jardin

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93 Reviews from our TripAdvisor Community

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Showing 47: English reviews
Toronto, Canada
Reviewed 12 September 2014

This is my fave place to stay in Quebec City because it says so much about why Quebec is such a great place to live and visit. This was one of the first places to locate in the down-at-the-heels area of Quebec City at the same time as others co-operated, such as the university which built the garden, the library,...

1Thank wayne300944
Canton, Michigan
Reviewed 7 September 2014

I stayed at this hotel on my labor day weekend trip for one night by myself. It is located right off the main street, about 10 minute walk from the main train and bus station. There was a complementary breakfast (menu was single serving yogurts, cheese, sliced bread, cereal and hot scrambled eggs.... no pastries:( ) so you wont have...

Thank ayumiTH
Gothenburg, Sweden
Reviewed 27 February 2014

What a horrible experience. We stayed at the hostel since our car had broken down and we were on our way to baie st paul. The problems began when we arrived. We asked if we could leave our car up front on the street. The receptionist said that it was no problem and that we could leave it till 9am...

2Thank Christian_Ard
SandrineViel, Responsable réception at L'Autre Jardin, responded to this review

Dear Mr. /Mrs. First of all, we thank you for choosing us for your visit to Quebec City. I understand that the situation was very frustrating and disappointing for you. We remind you that you arrived during a snowstorm day. For this reason you were informed of the possibility of taking a parking garage at a cost of $12 for...

Reviewed 8 February 2014

Close to everything. People are always ready to help. It is located in lower old Quebec city. Also convenient for business traveller. Since it is close to highways, but also close by walk to some of the finest restaurant in Quebec city.

Thank MarquisPoissant
SandrineViel, Superviseur à la réception at L'Autre Jardin, responded to this review
Google Translation

Bonjour, Tout d’abord, nous aimerons vous remercier d’avoir choisi l’Auberge l’Autre Jardin pour votre séjour dans la ville de Québec....

Stuttgart, Germany
Reviewed 14 October 2013

We were unfortunately not satisfied with our stay in this auberge. It started with the arrival: When we arrived, we were not offered any help with our luggage. I am in 7th month pregnant (which was obvious) and we were given a room on 2nd floor. So my husband had to carry the luggage upstairs all himself, while your (male)...

2Thank Julia_Stuttgart
Montreal, Quebec, Canada
Reviewed 26 August 2013

We had a clean room but poorly located. I am not fond of the decoration that features acryliic bedspread. Especially if the inspiration is Africa. The view : a dark aluminium wall. No daylight whatsoever. Terrible service in the afternoon as opposed to the very helpful attitude of the person in the morning. Breakfast is very generous. NicelY located. Quiet.

Thank Marie S
SandrineViel, General Manager at L'Autre Jardin, responded to this review

Dear Custumer, I would like to thank you for the time you are taking in describing your experience in our hotel even if I am bit disappointed to have not been able to pleased you more. I am happy to see that our morning staff welcome you well and will make sur that you have the same feeling in the...

Rimouski, Canada
Reviewed 3 August 2013

I was here for a week for business and I have to say I am very disappointed... Broken TV, The AC does no work in the room, My desk chair's tax lift was broken (I kept going down while trying to work). The switch in the bathroom has o be pushed against really hard to stay up... Lights turning off...

2Thank Spikyblue
SandrineViel, General Manager at L'Autre Jardin, responded to this review

Dear Custumer, I would like to thank you for the time you are taking in describing your experience in our hotel even if I am really disappointed on what I read. It’s true, I would have preferred to talk to you during your stay with us to have time to show you other rooms that could have pleased you more,...

Melbourne, Victoria, Australia
Reviewed 31 July 2013

This was a friendly hotel located outside the old city near the upcoming St Roch area. St Roch area has a good variety of restaurants to eat at. Clean and quiet, the suite we stayed in was comfortable. Breakfast was provided and there was a good variety. Staff were lovely and friendly. Down side was there was no elevator so...

Thank Ivan K
SandrineViel, General Manager at L'Autre Jardin, responded to this review

Hello, I've just read your review. Thank you very much for this, the team will be really pleased to read it. Thanks again and we hope to welcome you one day again in Québec city. Yours sincerely Sandrine Viel Directrice générale

Toronto, Canada
Reviewed 12 July 2013

This was the first time I was visiting Quebec City and this was a last minute hotel booking so the location was more based on availability and price than on location. With that said, I was pleasantly surprised that I didn't mind that it was not exactly in Old Quebec. THE OK SIDE The outside of the hotel is quite...

2Thank WorldTraveler503
SandrineViel, General Manager at L'Autre Jardin, responded to this review

Hello, Thank you very much for your nice comment and taking time to write about your experience. I will tell to the receptionnist about it, she will be pleased. We were really happy to welcome you at our hotel et will continue to try our best to improve ourselves. Thank's again Yours Sincerely Sandrine Viel General Manager

Ottawa, Canada
Reviewed 2 July 2013

The location is good, close to all the main attractions: old port, quartier petit-champlain. The room is clean. But the furniture is old. Breakfast is moderate. No free parking. High speed internet is good. The hotel is run by a NGO. The building is old style. It's just a B&B level inn. The price is a bit expensive compare to...

2Thank travellingchild

51 photos of this hotel

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All Traveller Photos (38)
Room/Suite (12)
Dining (4)
Family/Play Areas (1)
Hotel & Grounds (13)
Bathroom (4)
View from Room (3)
Other (1)

Management photos: Courtesy of the property manager

All Management Photos (13)
View from Room (2)
Hotel & Grounds (2)
Business Centre/Function Rooms (1)
Room/Suite (2)
Bathroom (1)
Other (5)


  • Breakfast included
  • Free High Speed Internet ( WiFi )
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
At l'Auberge l'Autre Jardin, you will enjoy being responsible consumers and will experience a concept in tourism unique in Quebec City!L'Autre Jardin, a thoroughly urban inn, is an offshoot of Carrefour Tiers-Monde, an organization of international cooperation that aims to further sustainable development and fair trade on our planet.L'Auberge l'Autre Jardin invites you to discover the heart of Quebec City with its original boutiques, venues and restaurants; an area bustling with artists, students and high tech entrepreneurs, just a few minutes away from the Old City. ... more   less 

Additional Information about L'Autre Jardin

Address: 365 Boulevard Charest Est, Quebec City, Quebec G1K 3H3, Canada
Region: Canada > Quebec > Quebec City
Price Range: RM268 - RM855 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — L'Autre Jardin 2.5*
Number of rooms: 28
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Also Known As:
l`Autre Jardin Hotel Quebec City
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Questions & Answers

Questions? Get answers from L'Autre Jardin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on front face a busy street, ask for back side”
merlot1234, 17 Oct 2016 | Read review
“If you like view of road then ask for room in the front.”
  • Inside the room
  • Clean & well stocked bathroom
  • Inside the room
  • Inside the room
ravis502, 8 Oct 2016 | Read review
“Ask for lower level room.”
Ginger2442, 29 Sep 2016 | Read review
“Our room did not have a view which was fine, we planned our time outside hotel anyway.”
E8887KNjanes, 16 Aug 2016 | Read review
“Ask for room at the back of the hotel as rooms in the front face the street.”
639margareta, 24 Jul 2016 | Read review
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