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Auberge Gouverneur Shawinigan

Traveller (101)
Room & Suite (47)
Dining (7)

About

Location
Cleanliness
Service
Value
In Front of the majestic Saint-Maurice River, Auberge Gouverneur Shawinigan has an urban design in the heart of the Mauricie region. We offer cozy rooms, a well-equipped sport center, an indoor swimming pool and a high-speed WI-FI network. All in a modern setting where you can relax or have a drink in good company at the Pacini restaurant. Let us pamper you. Our pool area will have a beauty treatment during April 2018 but will be back in splendor in May 2018
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Property amenities
Pool
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Spa
Banquet Room
Business Centre with Internet Access
Conference Facilities
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Mid-range
HOTEL CLASS
255Reviews
133Photos
0Q+A
15Room tips
Traveller rating
  • 41
  • 91
  • 75
  • 31
  • 17
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Popular mentions
An acceptable place for a night or two. The price for one night for a couple is $90/ with breakfast for two ( limited in the menu from $7/ to $10/ per person).The bed is uncomfortable. There is no wardrobe so we dumped our belongings on a very cheap sofa bed. The room was not
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Response from gouverneurshawinigan, Front Office Manager at Auberge Gouverneur Shawinigan
Responded 1 Dec 2018
Thank you for your review. We appreciate your comments concerning the bed, it will help us. The reception staff likes your nice words!
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Spartan furnished rooms. They are dark. There isn't an elevator so you have to drag luggage up the stairs. Halls are a little depressing. It is clean. Very friendly staff. Ample parking. Nice site across from the lake/river. I would stay again, but it basically just pretty
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Response from gouverneurshawinigan, Front Office Manager at Auberge Gouverneur Shawinigan
Responded 8 Sep 2018
Dear Guest, Thank you for your comments. They are appreciated as we are always trying to improve our services. In the hope to greet you soon, Christopher Langevin Front Desk Manager
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I cannot comment on the quality of the amenities at the hotel since we never made it there. Three days prior to our reservation which I had made 10 weeks in advance, I received a call saying they had double booked the room I had paid for in advance 10 weeks prior and they were
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Response from gouverneurshawinigan, Front Office Manager at Auberge Gouverneur Shawinigan
Responded 30 Aug 2018
Each guest is precious and unique for the Auberge Gouverneur Shawinigan. We are sensitive to the disappointment you have experienced . We take your comments seriously and we will make sure to address those problems. We are hoping that you will give us another chance to show you the quality of our services.Do not hesitate to contact me directly for a next stay, it will be my pleasure to offer you accommodation to the height of our usual quality.
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Picked this hotel because it was on the water and downtown. Great spot, you can walk along the river and to several downtown resturaunts all from the hotel front door. Rooms were nice but antiquated. Staff was amazingly friendly and helpful.
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Response from gouverneurshawinigan, Front Office Manager at Auberge Gouverneur Shawinigan
Responded 30 Aug 2018
Thank you for your comments. They are appreciated as we are always trying to improve our services. We are glad that you liked our hotel are hoping to see you again soon!
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This is an old property, some rooms are renovated, I hope for you that you get a renovated room. Mine wasn't. On a very warm week-end, the air conditioning unit was sub-par and was unable to keep the room at 20 degrees Celsius. WiFi was terrible, I was at the end of a hallway
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Photo provided by managementAuberge Gouverneur Shawinigan
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"book one at another hotel if you do not want them to cancel your reservation on you"
"If you require WiFi do not get a room too far from the Lobby."
"Rooms at the front have a geat river view, worth paying extra for."
"The executive rooms with wood wall and no carpet are very good rooms"
"rooms facing the St Maurice river offer the best value"
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123
PRICE RANGE
US$91 - US$160 (Based on Average Rates for a Standard Room)
LOCATION
CanadaQuebecShawinigan
NUMBER OF ROOMS
105
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