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Chateau Regina Hotel & Suites

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Chateau Regina Hotel & Suites
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241 Reviews from our TripAdvisor Community

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Showing 240: English reviews
Saskatoon, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

My husband, our year old daughter and in laws stayed at this hotel the beginning of November. We were supposed to receive breakfast vouchers as the picture states below. The hotel agent refused to do so. When we checked out, we received the deal we were supposed to. But should've received breakfast vouchers as stated. We stayed on the main... More 

Helpful?
Thank Cubangirl_4
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you for sparing your time in completing online review of our hotel. We apologise for the annoyance/inconvenience caused due to the smoke smell and closure of hot tub. The hotel is actively working to improve service levels and your feedback has proved to be invaluable. Again, we are really sorry for your bad experience with us and... More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

bed was ok the rooms were small,i sat down to take my shoes off and the wheel fell off so I went to the other office chair only to fall over cause the bach rest would not work went to use the shower to only have the switch on the faucet to turn on the shower broke off

Helpful?
Thank kannata11
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thanks for taking the time to write your review – we do appreciate all feedback, as we strive to provide the best value for our guests. Please accept my personal apology for very uncomfortable stay and problems with chair wheel and shower switch in your room. There is no excuse for this and I have spoken with Housekeeping... More 

Winnipeg, Canada
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 4 weeks ago

We had a one night stay on a Monday. Our reservation was made through Air miles - no problems, The price was reasonable. We arrived a little early and were able to get into our room immediately. Other members of our group arrived even earlier and were also able to check in immediately. Our room was large (2 queen beds... More 

Helpful?
Thank ruckenbackdos
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you very much for your detailed review. I am very glad to know that you enjoyed your stay with us and found your room and property in very clean condition. Providing our guests with the best possible hospitality and service has always been our mission and your comments has further motivated us to keep working hard. I... More 

Saskatoon
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 October 2016 via mobile

While visiting family recently, we booked the Jacuzzi suite here. Very nice, and roomy - easily double the usual sized room, with two TVS. The bed was comfy, but the leather couch and chair were fairly old and peeling. This hotel could be improved with a complimentary breakfast! We did, however, enjoy our two nights' stay.

Helpful?
Thank Trubbelsome
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you very much for taking time to write review of your recent stay. I am very pleased to know that you enjoyed your stay in Jacuzzi Suite and found suite comfortable and roomy. I have noted your concerns regarding leather couch and it will be removed as soon we get the delivery of new one. Hope to... More 

Beamsville, Canada
Level Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 27 October 2016 via mobile

Actually reviewing for my husband who just left here today. He said beds are comfortable and clean. However rooms are very small. Beyond this, when they attempted to check out last night so they can leave early this AM, they were told they had to check out today. They went first thing (7am ish) to check out and were told... More 

Helpful?
Thank Ann M
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you for your feedback. First I would like to apologies for misunderstanding about day charge with front desk agent. I am happy to know that Guest Service Manger was able to resolve the issue to your satisfaction. Your comments about clean and comfortable room will be shared with Housekeeping associates. Looking forward to serve you again soon. More 

Saskatoon
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 16 October 2016 via mobile

We stayed in a King Suite and had a marvelous stay. The room was spacious, the staff were pleasant, and area was accessible to most areas. The view wasn't the best as we had a back alley view. All in all it was a decent room for the price.

Helpful?
Thank Austin D
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, We are truly grateful to you for choosing us for your recent stay in Regina. We are pleased to know that you enjoyed your stay with us. We’re committed to provide the best possible accommodation and service and your comments will help us to achieve this. Your comments will be shared with all associates. Looking forward to serve... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 October 2016 via mobile

It was a decent place for the price, and has a fair rate for pets. The pool was clean and staff was kind. The room was decently clean, though there was a sticky spot on the carpet near the fridge. The location isn't great, though it is not that far from downtown. Would stay there again.

Helpful?
Thank Masloe22
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you for taking the time to review your stay at Chateau Regina Hotel. We truly value the opinions. I am very pleased to know that you enjoyed your stay with us. Providing our guests with the best possible hospitality and service has always been our mission. We look forward to serve you again in near future More 

richmond
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 2 October 2016

I booked this hotel at last minute with a discount website. It was rated as a 2.5 star hotel, so i was a little nervous. Being greeted by two well dressed check in staff, I though I walked into a 4 start hotel. very friendly and efficient. Got my room on the 2nd floor corner. The building has undergone some... More 

Helpful?
Thank c s
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you for taking the time to review your stay at Chateau Regina Hotel. We truly value the opinions. I am very pleased to know that our associates provided friendly service during your stay. Providing our guests with the best possible hospitality and service has always been our mission. Your comments will be shared with all associates. We... More 

1 review
Reviewed 28 September 2016

We got a reduced rate because I was having surgery at Regina General, but the rate was still on the high end for the quality. The staff was friendly and the rooms I suppose were as clean as they could be considering how out-dated the building is, but the carpet should have been replaced at least 5 years ago, the... More 

Helpful?
Thank Neta R
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you for taking the time to review your stay at Chateau Regina Hotel. We truly value the opinions of our customers and we apologize that we did not meet your expectations. It’s only with feedback such as yours that we can get better, so we appreciate you helping us improve. we are making the changes at our... More 

1 review
Reviewed 27 September 2016 via mobile

The room was nice and the bed was super comfortable, but the shower had no hot water and our room had no heat, it was a colder night and the room was freezing!! When I let the front desk know he just shrugged and said "okay" ... he didn't apologize or offer a discounted rate or anything 🙄

Helpful?
Thank Lindsey M
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you for taking time to review your recent stay at Chateau Regina Hotel & Suites. I am very happy to know that your room was clean and bed comfortable. Please accept my apologies for heating and hot water issues during your stay. I am very disappointed in approach of front desk agent. He should have offer you... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Chateau Regina Hotel & Suites has a new hotel experience ready for you. For the business traveler, it's a place to rest your head after a long day in one of our Executive Suites. For a romantic retreat, our jetted tub suites offer king-size comfort and relaxation in a two room suite. We also welcome long term stays in our Efficiency units, which are fully equipped with a microwave, fridge, cook top and all necessary cooking utensils. "At Chateau Regina Hotel & Suites, we promise to deliver unparalleled excellence in hospitality at an affordable rate." ... more   less 

Additional Information about Chateau Regina Hotel & Suites

Address: 1110 E Victoria Ave, Regina, Saskatchewan S4N 7A9, Canada
Region: Canada > Saskatchewan > Regina
Price Range: RM313 - RM513 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Chateau Regina Hotel & Suites 2.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Chateau Regina Hotel Regina
Chateau Regina Hotel And Suites
Chateau Regina Hotel & Suites Saskatchewan
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Questions & Answers

Here's what travellers have asked, with answers from Chateau Regina Hotel & Suites staff and other travellers.
2 questions
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Transcona, Manitoba, Canada
over a year ago
over a year ago

See all questions (2)

Questions? Get answers from Chateau Regina Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the 2nd or 3rd floor - not facing Victoria or the bar would probably be the best choice.”
 of 5 bubbles ruckenbackdos, 31 Oct 2016 | Read review
“2nd floor is good, and quiet. First floor smelled like the pool. but only because the pool is on the first floor.”
 of 5 bubbles 199cs, 1 Oct 2016 | Read review
“If you're able, take the stairs versus elevator.”
 of 5 bubbles 667netar, 27 Sep 2016 | Read review
“Away from the offsale entrance...”
 of 5 bubbles TrevorL472, 25 Sep 2016 | Read review
“Ask to be placed away from the fire doors and elevators.”
 of 5 bubbles juliehW3788EW, 18 Sep 2016 | Read review
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