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All reviewsan early flightan overnight stayshort staygood nights sleeprental carone night staycomplimentary breakfasttea and coffee making facilitieshotel is moderntaxi ridethe hotel offerscomfy bednice breakfastyogurteuroshielisbon
This is acceptable as an airport hotel. It is clean and comfortable. It is along a major highway in a commercial area. Good bus service to the airport. Typical cold buffet breakfast. One nighter it was fine. Not a vacation destination.More
Thank Gregory B
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Lisbon AirportResponded 6 May 2015
Dear Gregory B,
We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and...More
Following the high standards of the IHG chain, this hotel is perfect when you have long transfers in Lisbon or have to catch an early flight. They have a free shuttle between the hotel and the airport.
As usual in this brand, the rooms are...More
Firstly, Air conditioning, didn't work properly and staff failed to rectify the problem when we contacted them.
Room was clean and modern.
Breakfast was the worst free breakfast I have ever had.
Expensive shuttle to and from the airport at €4 each, (only...More
Response from Jorge B, General Manager at Holiday Inn Express Lisbon AirportResponded 17 April 2015
Thank you very much for your feedback it is very important for us to know our guest opinion in order to keep improving our service quality.
We apologize for any inconvenience that you had during your stay with us, we will for sure...More
On top of other sad issues as no upper bed sheet on third bed , drain of the sink was broken or it doesn't exist a fan to remove bad smell from toilet, big problem for this hotel is the third bed when three adults...More
Thank Eduardo A
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Lisbon AirportResponded 22 April 2015
Dear Eduardo A,
Thank you for taking the time to post a review of our property. I am sorry for any confusion about the triple bed room and that your stay has been inconvenienced by that.
The feedback we receive from our valued guests, like...More
When you need reasonable place to stay near airport. The hotel is not at the airport and you will have to have a taxi or a car to get there. There is nothing around the hotel, so if you are hungry bring your own food....More
The hotel is located 2.3Km from the airport, and it is very easy to call a taxi any time, please request that service during check-out and it will take more or less 3 min, the average cost is 6-8... More
The hotel is located 2.3Km from the airport, and it is very easy to call a taxi any time, please request that service during check-out and it will take more or less 3 min, the average cost is 6-8 euros.
Thanks you very much
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"Ask for the shuttle the day before, so they can schedule and know they might have to wait for you."