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Holiday Inn Express Lisbon Airport

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Holiday Inn Express Lisbon Airport
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709 Reviews from our TripAdvisor Community

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Showing 360: English reviews
Reviewed 1 August 2014

Stayed here because of very early flight next morning. This hotel has only one-way shuttle service from 5AM to 3PM. And they have the audacity to charge you 4€ per person! Hotel is fine for a one night stay but it is a rip off to call themselves Airport Express!

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Helpful?
4Thank Arthur v
IHGCare, Guest Relations Manager at Holiday Inn Express Lisbon Airport, responded to this review

Dear Arthur v, Thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. We strive to accommodate all of our guests and their needs and I’m disappointed that we did not meet your expectations. We are sorry you were not satisfied with the shuttle service our...

Jersey, United Kingdom
Reviewed 31 July 2014

i stayed here as i had a very early flight to the airport so i thought it wouls make sense to stay close to the airport. The staff were friendly and helpful. The room was a good standard. Bear in mind a couple of things - the hotel is too far to walk from the airport. Under no circumstances use...

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Helpful?
2Thank jd_bake
IHGCare, Guest Relations Manager at Holiday Inn Express Lisbon Airport, responded to this review

Dear jd_bake, Thank you for taking the time to write us a review regarding your recent stay. We are so glad you liked the friendliness of our staff. We're sorry for the shortfalls you have experienced and any inconvenience you may have encountered that did not live up to your expectations. We take our guest comments very seriously and always...

Saint Augustine Beach, Florida
Reviewed 16 July 2014

We had a 24 hour layover before our flight back to Miami. Wanting to see Lisbon in such a short time we asked at the front desk for help...they connected us with a wonderful Taxi Tour...his name is Fernando Conrado..there was five of us and the charge was only $35 an hour. Best tour on our whole trip through Europe...plus...

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Helpful?
Thank 182Patty100
Inês M, Guest Relations Manager at Holiday Inn Express Lisbon Airport, responded to this review

Dear 182Patty100, Thank you so much for your review regarding your recent stay with us. We're glad you found our hotel to be exactly what you wish for! Hope to be your next choice on another journey through Lisbon. Best regards, Inês M.

Weston, Florida, United States
Reviewed 10 July 2014

Our family had a 15 hour layover for our flight back to Miami. After sleeping pn the airport benches for the first leg of our flight, we couldn't do it all over again. I looked on line and found this hotel, and we were pleasantly surprised. The hotel was Perfect. The prices were very reasonable. It was very clean and...

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Helpful?
1Thank Gary P
Inês M, Guest Relations Manager at Holiday Inn Express Lisbon Airport, responded to this review

Dear Gary P, Thank you so much for the wonderful review! Our business is serving our guests and make them feel like they're home. Hope you stay with us next time you are in Lisbon. Sincerely, Inês M.

Peterborough, Canada
Reviewed 7 July 2014

We found the evening staff very helpful when we checked in, they gave us the bus schedule and we were able to go to the airport and then take the metro into the center of town. The checkout in the morning was very slow as there appeared to be a computer issue. It is in an industrial area. There was...

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Helpful?
Thank cud5
Inês M, Guest Relations Manager at Holiday Inn Express Lisbon Airport, responded to this review

Dear Cud5, We thank you in advance for choosing Holiday Inn Express Lisbon Airport. Your comment is very important for us, so on the name of all our team we apologize for any inconvenience caused. Feedback from our clients is one of the best ways to keep the quality service standards high, so we can improve what is wrong and...

Reviewed 27 June 2014

This hotel has really well-mannered staff and a casual atmosphere. Our room was nice and clean. No disturbing noices from the traffic. Breakfast was good even we went to eat it littlebit too late. Trendy environment. Only minus comes from the view you could see from the breakfast hall: straight to the dirty parking area and uncared garden. Free transport...

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Helpful?
Thank JuliaJB88
Inês M, Guest Relations Manager at Holiday Inn Express Lisbon Airport, responded to this review

Dear Jenny B, Thank you for your valuable review and comments. We are sorry to hear about your disappointment with our breakfast room. Looking forward to welcome you again. Kind regards, Inês M.

Paris, France
Reviewed 27 May 2014

Positives: We were very pleased with this hotel. We spent one night on a lay-over. The room was large and very clean and modern, and quiet. The internet was free and worked very well. The TV offered a good selection of channels. Breakfast was included and had a good assortment--meats, cheese, yogurt, cereal, juices, hot beverages, fresh fruit, good pastries--no...

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Helpful?
3Thank k l
Inês M, Guest Relations Manager at Holiday Inn Express Lisbon Airport, responded to this review

Dear K L, Thank you for choosing Holiday Inn Express Lisbon Airport. Feedback from our clients is one of the best ways to keep the quality service high and consistent. We're glad you've enjoyed our stay. We take all comments into consideration and welcome any opportunity to improve. Hope to have you with us again in a near future. Kind...

Saint Cloud, Florida
Reviewed 26 May 2014

Typical Holiday Inn Express. Comfy bed(a little firm), nice breakfast buffet and helpful service from all staff. BUT, this hotel is in an industrial estate, next to the highway and it's not the sort of place you walk out of the front door and explore the local area. But if you need somewhere to stay near the airport, this is...

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Helpful?
2Thank BritBoyInFL
Inês M, Guest Relations Manager at Holiday Inn Express Lisbon Airport, responded to this review

Dear BritBoyInFL, Thank you for taking the time to express your thoughts and concerns regarding your stay with us. We're pleased you liked your room accommodations and Staff. Hope you will give us the opportunity to serve you again in the future. Sincerely, Inês M.

Chicago, Illinois
Reviewed 20 May 2014

Five minutes via taxi from Lisbon International Airport and two blocks from the Lisbon city bus stop #781 Prior Velho bus, a 20 minute ride to "Marque de Pombai" for 1.80 Euros. This bus will also take you to the airport which is on the way to downtown (approx 7 minutes from hotel) From here you can catch a variety...

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Helpful?
Thank njh30303
Inês M, Guest Relations Manager at Holiday Inn Express Lisbon Airport, responded to this review

Dear Njh30303, Thank you so much for your comment regarding your recent stay with us. We've really appreciate that you found our staff friendly and our hotel to be new and clean. We expect to have you with us again in a near future, in order to have another opportunity to welcome you and make the hotel your home. Kind...

Anchorage, Alaska, United States
Reviewed 20 May 2014

We chose this hotel because we had a very early morning departure from Lisbon and wanted to be close to the airport. It is not all that close, though. There is no restaurant around, as it is in a warehouse district. There is a reasonable dinner served in the hotel, so you will not starve. The room was nicer than...

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Helpful?
Thank MaryPaige L
Inês M, Guest Relations Manager at Holiday Inn Express Lisbon Airport, responded to this review

Dear MaryPaige L, Thank you for choosing Holiday Inn Express Lisbon Airport. Feedback from our clients is one of the best ways to keep the quality service high and consistent. We will make our best to avoid these situations on the future, and we expect to have you with us again in a near future. Kind regards, Inês M.

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Lisbon Airport, a brand new modern hotel, ideally located next to Lisbon International Airport and only minutes away from FIL trade fair venue, the Pavilhão Atlântico and Lisbon City Centre. Whether you re coming on a short business trip or to see the historical sights, you ll find this Budget Hotel perfectly adapted to both occasions.Lisboa Oriente, the closest train and metro station, is located a mere 5 min away (by car), and just next to it is Vasco da Gama Shopping Centre. Less than 5 miles away from the Hotel, you can find main attractions like the Lisbon Casino, the Oceanarium, Gulbenkian Museum and St. George s Castle with its astonishing views over the Seven Hills.The Holiday Inn Express Lisbon Airport offers twin bedrooms with 2 single beds for a maximum of 2 adults, and double rooms with a double bed and a sofa, where families of 2 adults and 2 children (under 18) can comfortably stay.All guestrooms are equipped with A/C, a spacious work desk, cable LCD TV and pay-tv, direct dial phone, hairdryer, ice bucket, en-suite bathtub, tea and coffeemaker (for complimentary use) and high speed internet access at a charge. Make yourself comfortable and kick off your day with an appetising complimentary continental buffet breakfast. We look forward to welcoming you. ... more   less 

Additional Information about Holiday Inn Express Lisbon Airport

Address: Rua Da Guine | Antigo Edifício Hidrotecnica, Prior Velho 2685-334, Portugal
Region: Portugal > Central Portugal > Lisbon District > Prior Velho
Price Range: RM339 - RM540 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Lisbon Airport 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn Express Lisbon Airport Hotel Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Lisbon Airport staff and other travellers.
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Questions? Get answers from Holiday Inn Express Lisbon Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The area around hotel is industrial but within 5 minute walk we arrived at small town with small market where we purchased snacks”
 of 5 bubbles imannrog, 16 Dec 2016 | Read review
“Despite proximity to a busy road, it's not too noisy.”
 of 5 bubbles Koshkha, 1 Dec 2016 | Read review
“No good views”
 of 5 bubbles Nemak, 14 Oct 2016 | Read review
“ASk for a room at the back of the hotel, they are quieter I think.”
 of 5 bubbles 359colstonhall, 25 Sep 2016 | Read review
“Get a room in another hotel”
 of 5 bubbles Ekom, 31 Aug 2016 | Read review
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