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Grand Bahia Principe San Juan

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Grand Bahia Principe San Juan
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4,646 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Bahia Principe San Juan
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Showing 3,890: English reviews
Cusano Milanino, Italy
Reviewed 1 week ago NEW

Nice hotels, restaurants and pool but the sea was bad. In the period I've been (February/ March) it was too much dirty and seaweed in the water that you cold not see your feet. As soon as the sun disappear, you were eaten by some kind of insect on the beach so forget training in the morning or romantic sunset/...

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Helpful?
2Thank Sauzer1975
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear Guest, Thank you for taking the time to bring your comments during your stay with us as it is through communications of this nature that we can evaluate our level of service and improve our facilities on all aspects. Once again, thank you so much for your review and we sincerely wish to welcome you again very soon to...

Newmarket, Canada
Reviewed 1 week ago via mobile

I had been so excited for my first vacation in the DR and at the prestigious Grand Bahia Principe San Juan. I knew the chain by reputation and couldn't believe my luck that the price dropped and it fit in my budget. The staff was always very friendly and the grounds are huge and well maintained. But I was so...

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1Thank Mimo142
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear Guest, Thank you for taking the time to bring your comments during your stay with us as it is through communications of this nature that we can evaluate our level of service and improve our facilities on all aspects. Thank you very much for highlighting our friendly staff, they will very grateful to hear of your good comments. Once...

London, United Kingdom
Reviewed 1 week ago

Had to fly back early and leave this terrible dirty hotel and to get proper medical treatment!! 1. This hotel is advertised as turquoise water, not true “Brown” 2. Advertised golden sand, not true “Brown” 3. Advertised snorkelling!! Not true!! Brown water, no way could you see 1 cm in that water to snorkel!! 4. Not advertised, is Dirty brown/red,...

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16Thank dolly83
Belleville, Ont, Canada
Reviewed 1 week ago

We always read reviews before and after booking and some of the negative things we read could not be found. Our room was always clean (we had a suite - king bed and living room area and 2 bathrooms), fresh towels when needed and turn down service at night. Mini bar stocked daily. Always had hot water. The water pressure...

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9Thank travelshoes14
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear Guest, Thank you for taking the time to bring your comments during your stay with us as it is through communications of this nature that we can evaluate our level of service and improve our facilities on all aspects. Once again, thank you so much for your review and we sincerely wish to welcome you again very soon to...

Reviewed 1 week ago via mobile

This was a perfect get away! We were a party of 6 (myself,my husband, my mom,her friend,aunt and uncle). We stay January 29th-feb 5th 2017. The weather was 30 degrees all week with rain one day on and off. All of our rooms were very clean and staff accommodated our needs. We had a few issues. For the first 3...

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Helpful?
4Thank Natalie Y
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear Guest, We would like to thank you for writing some comments about your recent experience at Grand Bahia Principe San Juan and on behalf of Hotel Management, we also thank you for your preference in selecting us as your holidays destination. We feel much honoured to read that the kindness of our staff and the quality of our facilities...

Owen Sound, Canada
Reviewed 1 week ago via mobile

My boyfriend and I vacationed here from January 24-31. Amazing experience. Rooms were exceptionally clean. All of the staff were very accommodating, the food was great... a huge variety to choose from. Never had to wait more than 2-3 minutes in line for a drink at any of the bars. Nice beach although the water wasn't very clear but still...

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Helpful?
6Thank adaya1988
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear Guest, On behalf of Hotel Management and all the staff working at Grand Bahia Principe San Juan, we thank you for publication on Tripadvisor about your experience in our hotel. We are very happy to acknowledge that your experience was amazing and unforgettable due to our facilities and excellent service. In Grand Bahia Principe San Juan we want our...

Reviewed 1 week ago

We have just returned from a fantastic week in San Juan. We were checked into the hotel during our coach transfer there so when we arrived they took us straight to our apartment. The room was large, bright and clean. The buffet restaurant had a good choice of meals each day and the beach restaurant had a good choice of...

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Helpful?
6Thank Gillian P
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear Guest, Thank you for posting a review about your stay at Grand Bahia Principe San Juan and for having chosen our hotel to spend your vacations. In the name of the Hotel Management, we would like to express you how pleased we are to read that you have enjoyed a “FANTASTIC, relaxingVACATION” as the title of your review shows...

Calgary
Reviewed 1 week ago

Stayed April 2016 as a couple in a larger group of friends. The food was excellent and there was plenty of it. The rooms were nice, well kept and everyone on staff were very friendly. The entertainment was wonderful and staff at the resort were continually trying to invite you to join in! :) The disco and street dances (along...

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Helpful?
1Thank lilmisstraveller74
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear Guest, Thank you so much for your opinion about our hotel, we really appreciate it. We are so happy that you have a great time in our services and facilities during your stay in our hotel and we hope to welcome you once again in Grand Bahia Principe San Juan. We regret so much that we could not meet...

Reviewed 1 week ago via mobile

After a not so pleasant flight from the UK, to be put through the hell of immigration passport control . To see our rep at the end of the tunnel of hell was a blessing Bernie was our savour. From here things only got better the pleasant 1 hour drive to the hotel , helped us to distress .On arrival...

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Helpful?
3Thank Thomas D
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear Guest, Thank you so much for your opinion about our hotel, we really appreciate it. We are so happy that you have a great time in our services and facilities during your stay in our hotel and we hope to welcome you once again in Grand Bahia Principe San Juan. We regret so much that we could not meet...

Hamilton, Canada
Reviewed 2 weeks ago

We visited this resort from January 27th to February 4th and had a fantastic time. Check in is done as you are getting on the bus at the airport so there is no waiting once you get to the resort. The ride from the airport was approx. 1 hr 15 mins (depends on traffic) but was a great opportunity to...

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Helpful?
6Thank JodiandCass
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear Guest, In the name of Hotel Management, we thank you for taking time to write a review about your recent stay with us and for your loyalty when choosing and recommend us as a holiday’s destination. We want to express how honoured we feel to read your comments about our friendly staff and their excellent service, the clean of...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Airport Transportation
Official Description (provided by the hotel)
Facilities and services: 3 pools BAHIA SPA (additional charge) Sports facilities: gym, tennis court, mini golf, football pitch... Water activity centre Motorised sports (additional charge) WiFi access in the lobby (1 hour free per day/device) and in rooms (additional charge) Wedding gazebo Main restaurant and 3 specialty restaurants 4 bars Playa Grande Golf Course just 40 minutes from the hotel Convention / Meeting centre Pueblo Principe: shows, live music, bars, stores, karaoke, casino and disco Rooms 548 rooms including 2 types: Suite & Standard The Standard rooms are equipped with: King size bed or 2 full size beds Fully-equipped bathroom: Bathtub plus shower, wash basin, hair dryer and magnifying mirror Bathroom amenities Air conditioning Ceiling fan Safe (additional charge) Mini-bar (Restocked daily) Direct phone line (additional charge for external calls) Flat screen TV Coffee set WiFi (additional charge) The Suite rooms have the same equipment as the Standard rooms but also include: Ironing set Sitting area with sofa Pool towel available in room Bathrobe and slippers Evening turn-down service International newspapers Terrace or balcony Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Children's pool Mini Club with daytime activities Evening Mini Disco Babysitting service for children aged up to 12 (additional charge) Other Services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries ... more   less 

Additional Information about Grand Bahia Principe San Juan

Address: Ctra. Gaspar Hernandez - Rio San Juan, km 18, Rio San Juan, Dominican Republic
Region: Caribbean > Dominican Republic > Maria Trinidad Sanchez Province > Rio San Juan
Price Range: RM477 - RM949 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe San Juan 3.5*
Number of rooms: 548
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Also Known As:
San Juan Dominican Republic
Bahia Principe Puerto Plata
Bahia Principe San Juan Puerto Plata
Bahia Principe Dominican Republic
Bahia Principe San Juan Dominican Republic
Dominican Republic Bahia Principe
Bahia Principe San Juan Resort
Bahia Principe Sj
Puerto Plata Bahia Principe
Bahia Principe Resort San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe San Juan staff and other travellers.
443 questions
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Questions? Get answers from Grand Bahia Principe San Juan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“near the small pool”
 of 5 bubbles lynetteh672, 19 Feb 2017 | Read review
“We had suite away from reception and it was quite room A1150”
 of 5 bubbles lorraine17659, 19 Feb 2017 | Read review
“This is a huge resort so if you have mobility issues ensure you get something close to the lobby.”
 of 5 bubbles lilmisstraveller74, 7 Feb 2017 | Read review
“Rooms in H are located on the back of the property and ask for a second floor room.”
 of 5 bubbles JodiandCass, 6 Feb 2017 | Read review
“All rooms are good”
 of 5 bubbles sharonrogerson2, 5 Feb 2017 | Read review
5 of 5