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Hotel Maya Internacional

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Hotel Maya Internacional
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63 Reviews from our TripAdvisor Community

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Showing 36: English reviews
Reviewed 4 July 2016

Although the hotel offers a great view of the lake and a short distance to the island of Flores this hotel lacks in many areas. First off, BAD costumer service. Even though my Expedia reservation clearly stated that the check in was at 2 pm the clerk at the front desk insisted it was at 3 pm. I showed her...

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Helpful?
Thank Rodrigo P
Santa Tecla, El Salvador
Reviewed 25 May 2016 via mobile

The hotel is centrally located and has many details that make it nice and comfy. Its restaurant is right in front of the lake with nice breeze at all times. Food is very good and personnel is friendly and helpful.

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Thank AVSZ2013
Guatemala City, Guatemala
Reviewed 13 May 2016

I did not like the hotel. I paid for a suite and I was specting more of the room, maybe something waterfront, but I really am disappointed overall. I preffer Villa Maya, it is much better and service is better too. This hotel has a nice view, but not a good service.

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Thank Valentina2096
Sydney, Australia
Reviewed 8 May 2016 via mobile

I only spent 1 night in Flores but the Maya international is a cut above the average transit hotel. Flores seemed quite limiting in what it has to offer and we really used this a base to explore Tikal early the next morning. The hotel itself is very nice with a waterfront setting and breezy pool area. Food and drinks...

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Thank Travellingagent007
Madrid, Spain
Reviewed 14 April 2016

Room with views to the Flores lake and with terrace, very charming and colonial. Very clean, maybe the bathroom would need a bit of refurbishment, but nice stay. The staff were kind but not really professional when serving breakfast - no major issue, but just as a comment. Breakfast quite complete, to be chosen a la carte. 15 - 20...

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Thank MarionetaCP
London, United Kingdom
Reviewed 17 January 2016

Communal areas, lobby, bar etc. are 'OK' but the room was dated, mucky and the A/C was really really noisy. Must admit the view over the lake from our balcony was pretty nice but don't forget to take plenty of bug spray.

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Thank icantstandbadservice
Reviewed 14 January 2016 via mobile

The Maya Internacional Hotel, had an awesome view, the service was amazing and not to say, the food was incredible, one of the best hotels I've stayed in! Even though we were a big group of people the service was really fast and the people were really nice and respectful to us. 10/10

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Thank Luckybusto
London, United Kingdom
Reviewed 10 January 2016

Nice setting on the lake and walking distance to Flores but the location beside a car park with a temporary stage and bars was utterly dire. We had live 70s music at full blast late into the night and although thankfully the band was quite good it still wasn’t conducive to sleep. I guess it could have been worse but...

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Thank funtyone
London, United Kingdom
Reviewed 10 January 2016

Nice setting on the lake and walking distance to Flores but the location beside a car park with a temporary stage and bars was utterly dire. We had live 70s music at full blast late into the night and although thankfully the band was quite good it still wasn’t conducive to sleep. I guess it could have been worse but...

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Thank funtyone
Reviewed 3 January 2016

This is a great hotel to explore Flores island or take boat trips on Lago Peten. The boat tours will pick you up and drop you back at the hotels own jetty. Wifi is available in the reception area. The rooms are a good size with their own private balcony. There is a pool but its small and more a...

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Thank ShuggieR

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Hotel & Grounds (26)
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Concierge
  • Babysitting
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hotel Maya Internacional

Address: Avenida del Periferico, Calle No 0, Zona 1 | Santa Elena, Peten, Santa Elena, Guatemala
Region: Guatemala > Peten Department > Santa Elena
Price Range: RM412 - RM616 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Maya Internacional 3*
Number of rooms: 26
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Maya Internacional staff and other travellers.
1 question
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Questions? Get answers from Hotel Maya Internacional staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get one on the first floor. Better yet find another hotel.”
 of 5 bubbles 944rodrigop, 4 Jul 2016 | Read review
“Go to Villa Maya.”
 of 5 bubbles Valentina2096, 12 May 2016 | Read review
“Rooms with view to the lake are the best ones!”
 of 5 bubbles MarionetaCP, 14 Apr 2016 | Read review
“Rooms facing the lake or reception are best so not to be overlooked from the nearby shopping centre”
 of 5 bubbles ShuggieR, 3 Jan 2016 | Read review
“Don't stay here, but if you must, get a downstairs room but assuming you can use the shower, don't expex anything better than luke warm water.”
 of 5 bubbles SG123123, 29 Oct 2014 | Read review
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