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Sheraton Senggigi Beach Resort

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Traveller (2374)
Pool & Beach (565)
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Overview
Hotel website
Jl. Raya Senggigi Km. 8, Senggigi, Lombok 83355 Indonesia See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star accommodation
Additional information
Hotel website
Offers from Sheraton Senggigi Beach Resort
Special Rate:IDR 991,800 (IDR)
Hotel deals
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Rooms
1 Dec2 Dec
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,198)
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1 - 5 of 1,689 reviews
Reviewed 24 September 2018 via mobile

The check in was horribel, the Girl in Reception was beyond rude. The Rooms are ok, but need an Update perhaps more like 3 Stars. Stayed 8 years ago and nothing has changed. The resort gardens and pool area is great, beautiful garden, the beach...More

1  Thank 330martint
Response from sheratonsenggigi, General Manager at Sheraton Senggigi Beach ResortResponded 25 September 2018

Dear Martin T, Many thanks for staying at our resort and for sharing your experience with us. We are sorry if you encounter some problem with the check in, you can ensure that we will take some corrective action. We are pleased that you have...More

Reviewed 8 September 2018 via mobile

The hotel was simply amazing with my necessities! My boyfriend was a guest there at the beginning of August 2018, where, unfortunately I couldn’t go with, but I’d like to surprise him, sending a breakfast with a note wrote “NEOQAV” which means “never forget how...More

Thank Ana G
Response from sheratonsenggigi, General Manager at Sheraton Senggigi Beach ResortResponded 10 September 2018

Dear Ana, Thank you for this lovely review , I have forwarded it to the entire team and you can ensure that they will appreciate your words. I am sorry to read the unfortunate experience that you boyfriend has encountered in Lombok however we are...More

Reviewed 20 August 2018 via mobile

On August 5th, 2018, a deadly 7 grade earthquake hit Lombok. I was in Sheraton restaurant with my partner when the earthquake stroke. The Sheraton staff and management knew the earthquake and tsunami protocol. They evacuated the whole hotel in speedy and calm manner, put...More

7  Thank Oximoron567
Response from sheratonsenggigi, General Manager at Sheraton Senggigi Beach ResortResponded 21 August 2018

Dear Iximoron567, Many thanks for your nice review following your difficult experience on the night of August 5th after we got this 7SR earthquake. We are pleased to read your kind feedback about our staff reaction and attitude, they certainly deserve big credit for having...More

Reviewed 17 August 2018

We are writing to convey our thanks and appreciation to the General Manager of the Sheraton, Senggigi and his team for their courage and professionalism during the Lombok earthquakes on Sunday 5 and Monday 6 August. We arrived to check into the hotel just as...More

4  Thank Margot1967
Response from sheratonsenggigi, General Manager at Sheraton Senggigi Beach ResortResponded 18 August 2018

Dear Margot1967, Thank you very much for this beautiful words, we are so grateful to you for reviewing this difficult experience in such a positive way. I like to give the tribute to my team, like you mention, they were also very much concerned about...More

Reviewed 8 August 2018 via mobile

We stayed here as a family of 4 in a beachfront villa last year. It was the most relaxing holiday we have ever had. I've only recently started writing reviews on TripAdvisor and wanted to submit this one belatedly. Seeing the awful news of the...More

6  Thank TimandSarahD
Response from sheratonsenggigi, General Manager at Sheraton Senggigi Beach ResortResponded 10 August 2018

Dear TD, Thank you for your recent stay with us and we are so touched by your kind words about the team. As you mention, the staff has been just fantastic during this difficult night following the earthquake but even though most of them we...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Beachfront
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$63 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Senggigi
#6 Family Hotel in Senggigi
#7 Romantic Hotel in Senggigi
#10 Luxury Hotel in Senggigi
#12 On the Beach Hotel in Senggigi
#14 Spa Hotel in Senggigi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$63 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Senggigi
#6 Family Hotel in Senggigi
#7 Romantic Hotel in Senggigi
#10 Luxury Hotel in Senggigi
#12 On the Beach Hotel in Senggigi
#14 Spa Hotel in Senggigi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Photos
Traveller (2,374)
Pool & Beach (565)
Room & Suite (503)
Dining (238)
Amenities (29)
Family and Play Areas (15)
Business Centre & Event Rooms (2)
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Questions & Answers
Ask a question
Troy G
21 October 2018|
Answer
Response from brinsty2015 | Reviewed this property |
Try emailing the hotel.
0
Votes
kennjac
3 October 2018|
AnswerShow all 5 answers
Response from mayangkristi | Property representative |
Dear Kennjac, Thank you for your question. We do apologize for tardy reply. We would like to inform you that we will be open on December 1st. Should you have any questions, please do not hesitate to contact us... More
0
Votes
TacyeB
15 August 2018|
AnswerShow all 2 answers
Response from mayangkristi | Property representative |
Dear Mrs. Tayce B, In light of the recent earthquakes that took place in Lombok, we would like to advise that Sheraton Senggigi Beach Resort is temporarily not accepting bookings for future stays from 6th August to 30th... More
2
Votes
Room Tips
"Building 4 is quieter."
jcpKnoxville_TN
5 Aug 2018
Read review
"Everyroom has good view to Beach."
jjtraveller511
22 Jul 2018
Read review
"Ocean view is lovely is the budget stretches."
brinsty2015
13 Jul 2018
Read review
"Floors 2 and 3 have the ocean views whilst the ground floor has the garden views."
BarryT460
23 Jun 2018
Read review
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