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The Santosa Villas & Resort

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418 Reviews from our TripAdvisor Community

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Showing 287: English reviews
Jakarta, Jakarta Raya, Indonesia
Reviewed yesterday NEW

I was on business trip and staying for 2 nights. The property is quite outdated, lack of lighting, and smell bad, like the old wood. The building where I stayed was under renovation. So, it was so quiet and bit spooky. The F&B were so-so, nothing special in flavor. But the compliment also went to them because they were pairing...

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Helpful?
Thank Edwina H
Christchurch, New Zealand
Reviewed 2 weeks ago

when our travel agent booked, she obviously didn't know it was a Muslim based Resort, we were the only white couple there, and there was no alcohol served on the resort, you can take you own alcohol but they don't sell it. we booked well in advance yet they asked what sort of room we want and what size bed...

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Helpful?
Thank Tracy S
Reviewed 4 weeks ago

Avoid this hotel if you are western style tourist, unless you feel like using the pool fully dressed or having breakfast among all smokers. The main clientele of this hotel has different manners to European values. It is OK for Asian business purposes, but not for European tourists. The hotel is a bit outdated. The staff offer poor service fighting...

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Helpful?
Thank JorisVC
Kuala Lumpur, Malaysia
Reviewed 5 weeks ago via mobile

Really good location for getting around Senggigi, good breakfast buffet, fair prices also for lunch meal and drinks on the pool. Too bad maintenance is needed and no alcohol was served and pool bar was closed. A pity. With a few improvements it would be far better than any other hotel in the area. BE AWARE: the hotel does face...

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Helpful?
Thank Inirap
Kuala Lumpur, Malaysia
Reviewed 31 October 2016

It's like our second honeymoon! We got free upgrade! Amazing room service. Amazing room. I love almost everything about the villas. However, the paid breakfast is not impressive at all. Food varieties is not up to standard claimed for 4 stars hotel. At night, lots of mosquitoes, almost impossible to go out. Location is superb - many convenient store, food...

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Thank Fique_Utt
Kuala Lumpur, Malaysia
Reviewed 26 October 2016

The hotel is really nice with great amenities and close to the beach (albeit this not being the nicest beach on the island). The food they offer for breakfast is plentiful and the location is quite central in Senggigi with restaurants and bars close by.

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Thank Aldo M
Melbourne, Australia
Reviewed 22 October 2016 via mobile

The Santosa beach resort was our choice location for a retreat this year and fell short on every level. 1. The rating of a four star hotel is a flat out lie. We are staying in the superior rooms and these are no where near the standards of what a four star hotel should be. Some little ticks include -...

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Thank nicolecatherineng
Jakarta, Indonesia
Reviewed 21 October 2016

We spent 2 Nights at Santosa Villas and Resort after exploring the hidden beaches on the east side of Lombok Island. Once you enter the gate to go inside, start with big parking lot, nice receptionist desk, cafe, swimming pool further you walk at the back side, you will amaze especially because it directly facing toward to the beautiful sea...

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Thank Fransiska K
Astana, Kazakhstan
Reviewed 20 October 2016

We were offered a free upgrade to Suite with a pool. Though we ordered just basic deluxe room. That was amazing. Thanks for a staff for this great gesture. We are very greatful. We stayed for a one day only though. Pool suite is lovely with a large bathroom. Pool is brilliant both at daytime and at night with lights....

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Thank asylex
Sydney, Australia
Reviewed 11 October 2016

Stayed overnight after arriving at Lombok airport (arrange taxi transfer to hotel at airport taxi counters before exiting airport, went to last desk and paid fixed price of $200,000 including airport fee). Went to Taman Restaurant next to hotel for food and drinks, also had live band. Breakfast at hotel so-so had eggs on toast and orange juice. Paid $250,000...

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Helpful?
Thank SydneysWest

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Located in the heart of Senggigi, The Santosa Villas & Resort offers a range of accommodation styles from hotel to private pool villas with all amenities. The free form lagoon size pool, right on the beach, is the focal point of the resort to relax and enjoy the sun setting over Bali from the Sunset bar. Other facilities include bars, restaurants, 24 hour room service, tennis, kids club and conference center. Your home away from home. ... more   less 

Additional Information about The Santosa Villas & Resort

Address: Jl. Raya Senggigi Km 8, Senggigi, Lombok 83125, Indonesia
Region: Indonesia > West Nusa Tenggara > Lombok > Senggigi
Price Range: RM272 - RM991 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Santosa Villas & Resort 4*
Number of rooms: 194
Reservation Options:
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Also Known As:
The Santosa Villas And Resort
The Santosa Villas Hotel Senggigi
The Santosa Hotel
Santosa Hotel Mataram
The Santosa Villas & Resort Senggigi, Lombok
Hotel Style:
#13 Luxury Hotel in Senggigi
#18 Spa Hotel in Senggigi
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Questions & Answers

Here's what travellers have asked, with answers from The Santosa Villas & Resort staff and other travellers.
3 questions
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over a year ago

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Questions? Get answers from The Santosa Villas & Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask if there are other nationalities there other wise it could be boring”
 of 5 bubbles tracys237, 15 Nov 2016 | Read review
“make sure keep the door closed at night”
 of 5 bubbles Fique_Utt, 30 Oct 2016 | Read review
“The standard rooms are under renovation.”
 of 5 bubbles sueandharrycooper, 17 Sep 2016 | Read review
“choose the villa”
 of 5 bubbles runawaysuzie, 19 Aug 2016 | Read review
“Book newer rooms/villas. Basic rooms are older, but fine. All basic rooms have balconies.”
 of 5 bubbles 847rb, 17 Jun 2016 | Read review
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