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Felda Residence Trolak

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Felda Residence Trolak
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22 Reviews from our TripAdvisor Community

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Showing 21: English reviews
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Hong Kong
Reviewed 4 weeks ago via mobile

Like several other reviewers, I picked this place as a stopover en route from Penang to KL. Although it is technically near the highway, it's a good 10 minutes from the nearest exit. But the resort is well signposted and easy enough to find. My suite in ixora4 was tough to find at night but well worth the effort. None...

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Helpful?
Thank Skegness1961
PRSB, Manager at Felda Residence Trolak, responded to this review

Dear Sir, Hi. Thank you for your positive feedback. The management is happy to know you had no complaints and had enjoyed the stay tremendously. Please come again and we are looking forward to receive you in the near future. Thanks

Kuala Lumpur, Malaysia
Reviewed 28 January 2017 via mobile

Rundown property, not a good vacation area, food and beverage everage. Not recommended as poor amenities. Facilities also not very good. All and all... it is a good those who want to go for basic with nature village like sort of environment. However it is just a place to crush on. The location also away from city centre and ther...

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Helpful?
Thank Kamarulzaman S
PRSB, Manager at Felda Residence Trolak, responded to this review

Dear Sir, Thank you for having the time to give us your feedback. We sincerely apologize that our facilities and services did not meet your expectations. However we appreciate your feedback. Thank you.

Kuala Lumpur, Malaysia
Reviewed 21 January 2017

Booked 2 Deluxe Family Rooms Pros - Value for money, friendly staff, mini fridge, coffee/ tea maker, hot shower, surrounding area is nice for those who love nature, ample parking space. Cons - Dated, not suitable for those traveling without own transport, the reception and rooms are in different building, poor quality towel, basic toiletries were not included, very poor...

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Helpful?
Thank waran187
PRSB, Manager at Felda Residence Trolak, responded to this review

Dear Sir/Madam, Hi. Thank you for giving us some feedback on your recent stay at Felda Residence Trolak. Your feedback is valuable to us and we shall maintain the good comments. Meanwhile those negative ones we shall report to the relevant units for investigation and for drastic actions. Thank you.

Kuala Lumpur, Malaysia
Reviewed 4 August 2016

The hotel is found within sprawling estate grounds of fruit trees, ponds and clusters of homes of staff. You definitely need a car to get there. The place was meant for corporate conventions and meetings and less for travelers though they are welcome as much. The rooms are relatively clean and date back to the 70s but the beds were...

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Helpful?
Thank Philip_KY_Wong
Reviewed 5 May 2016 via mobile

Arrived evening, and my car brokedown at the hotel. One guest help to jump start my car battery and need to change car battery. Hotel staffs friendly and try to help but she abit clueless what to do. At least she help to call mechanic. Room from reception area is on the other building on the other side of the...

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Helpful?
Thank Shakirah A
PRSB, Manager at Felda Residence Trolak, responded to this review

Dear Madam, Thank you for your feedbacks and we would like to apologize for the inconveniences you encountered during your stay. We shall look into all the issues you have raised and will do our best to provide much comfort to our guests. Thank you and have a good day! Regards, Manager

Selangor, Malaysia
Reviewed 18 April 2016

We paid RM600.00 for one night stay at 2 bedroom villa. When we arrived, we were given a villa at one corner even if other villas are empty, the toilet was full of lizards dropping, villa not clean. Asked for another villa. The other villa is slightly cleaner. Furnitures and Fittings were old. Didn't even feel like sitting on their...

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Helpful?
Thank Thevithra P
PRSB, Manager at Felda Residence Trolak, responded to this review

Dear Sir/Madam, Thank you for choosing our hotel for your last holiday destination. We appreciate your feedbacks and shall seriously look into all the issues highlighted to us. We apologize for the inconveniences you have experienced during your stay and will do our best to improve hygiene and cleanliness aspects and also to provide better services. Thank you. Regards, Manager

Ipoh, Perak, Malaysia
Reviewed 13 March 2016

I came here years ago when it first opened up. It was magical! The hot spring lake with some rain, you get this dream misty scenario. Food and rooms were top notch. As years pass by, i did notice all aspects dropping in quality. But i still go there during low-peak periods and on weekdays. They opened the place up...

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1Thank girigoku
PRSB, Manager at Felda Residence Trolak, responded to this review

Dear Sir/Madam, Thank you for choosing Felda Residence Trolak for your last holiday destination. We appreciate your feedbacks and will look into it seriously. We will do our best to improve our services. Have a nice day. Regards, Manager

Hong Kong, China
Reviewed 15 February 2016

chose this because of it's location between KL and cameron highlands, so I couldn't complain too much. Arrived late night, and it was a bit scary and hard to find. Lacking street lights and sign/postage. The area is big and dark, and there aren't many/any staff around. Rooms are very basic. Choose this place only for it's location (near the...

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Helpful?
Thank traveltofubean
PRSB, Manager at Felda Residence Trolak, responded to this review

Dear Sir/Madam, Thank you for choosing Felda Residence Trolak. It was a pleasure for having to serve you. Have a good day. Regards, Manager

Reviewed 30 November 2015

My family of 6 stayed there as my hubby organised his 3-day company event there. No experience with individual check-in as we checked in as a whole group of about 30. But didn't seem to be a lot of people lingering around at the counter, so I assume not too bad. Room was spacious, with huge sliding door (instead of...

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Helpful?
Thank BlessedMum77
PRSB, Manager at Felda Residence Trolak, responded to this review

Dear Madam, Thank you for your kind feedbacks and we appreciate it very much. It was a pleasure indeed to serve you. We certainly looking forward to hearing from you again . Thank you. Regards, Manager

Kuala lampur
Reviewed 11 November 2015

I booked hotel to stay a night while riding solo on my bicycle from Kuala Lumpur to Ipoh (220km)to avoid night travelling on a dark highway. My wife drove from KL and reached there before me. The problem she faced was the accessibility to the hotel. Booking.com have given the wrong location on their website and route guide map. Though,...

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Helpful?
Thank Tariq_Hasany
PRSB, Manager at Felda Residence Trolak, responded to this review

Dear Sir, Thank you for your feedbacks. We sincerely apologize for the inconveniences you experienced during your stay with us. We shall improve our services and look forward to hearing from you in the near future. Have a great day. Regards, Manager

8 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
Things to do
  • Restaurant
  • Pool
In your room
  • Air Conditioning
Services
  • Free Parking
Official Description (provided by the hotel)
Felda Residence Trolak is an all-inclusive resort only 1 ½ hours from Kuala Lumpur. It is close to several 'must-see' locations such as FELDA Residence Hot Springs, Sungkai Conservation Centre, and Orang Asli Village. They offer 54 air-conditioned rooms with bathroom, television, telephone, and coffee/tea making facilities. ... more   less 

Additional Information about Felda Residence Trolak

Address: Sungkai 35600, Malaysia
Region: Malaysia > Perak > Batang Padang District > Sungkai
Price Range: RM71 - RM173 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Felda Residence Trolak 2*
Number of rooms: 188
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Also Known As:
Felda Residence Trolak Hotel Sungkai
Felda Residence Trolak Sungkai, Perak
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Questions & Answers

Questions? Get answers from Felda Residence Trolak staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick on rooms at the western ends of the blocks away from main road.”
 of 5 bubbles Philip_KY_Wong, 3 Aug 2016 | Read review
“If you are taking a villa, make sure it is peak period as it can get very lonely at night.”
 of 5 bubbles thevithrap2016, 17 Apr 2016 | Read review
“Go as families, and take the villas on a low peak period. Best value overall. bring food to cook too.”
 of 5 bubbles girigoku, 12 Mar 2016 | Read review
“Get a room on 1st floor if you value your privacy / would like to draw the curtain.”
 of 5 bubbles BlessedMum77, 29 Nov 2015 | Read review
“Any, view is not something you will find different”
 of 5 bubbles Tariq_Hasany, 10 Nov 2015 | Read review
5 of 5