We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Mercure RJ Nova Iguacu

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Mercure RJ Nova Iguacu
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

301 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 23: English reviews
Belem, PA
Reviewed 2 weeks ago

 Report
Helpful?
Thank edinarm
Bruno B, Gerente geral at Mercure RJ Nova Iguacu, responded to this review

Manchester, United Kingdom
Reviewed 25 August 2016 via mobile

Stayed here during the olympics and it was everything younwoukd expect from a mervure. Helpful staff, big and clean rooms and modern throughout. Good customer service who were helpful in printing boarding passes etc off gor us and gave us plenty of advice. Be aware that this hotel is in a suburb and is about 40 miles from the centre....

 Report
Helpful?
Thank ljw21
Bruno B, Gerente geral at Mercure RJ Nova Iguacu, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Nova Iguacul. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the...

London, United Kingdom
Reviewed 15 August 2016

Its in a dodgy place but is actually an oasis of comfort and safety. The staff are excellent, the food was sublime, the rooms are lovely and the bed ENORMOUS and the outside pool is a real treat But....but....the longest time to check in I have ever experienced - about 20mins a person and a palavar to even check out...

 Report
Helpful?
Thank Fitbiker
Bruno B, Gerente geral at Mercure RJ Nova Iguacu, responded to this review

Thank you for taking the time to tell us about your experience at the Mercure Rio de Janeiro Nova Iguacu Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Fort Lauderdale, Florida
Reviewed 29 May 2016 via mobile

Hotel was nice very expensive for that time but was expected. The main issue was very far from Copacabana Beach . To go in AM to the beach we had to take the train and was about 30 min . To come back to the hotel in the evening because is not safe to take the train taxi was $60...

 Report
Helpful?
Thank Stella V
Bruno B, Gerente geral at Mercure RJ Nova Iguacu, responded to this review

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again. Sincerely, BRUNO LIMA BENTO

Christchurch, New Zealand
Reviewed 2 May 2016 via mobile

One of the two lifts not working for most of the stay; trapped in the other one; the breakfast was of lower standard even than the low standard I expect from Mercure and there was a shortage of some items 30 mins before closing time. We asked for a drink they had run out of and were told there was...

 Report
Helpful?
Thank David T
Bruno B, Gerente geral at Mercure RJ Nova Iguacu, responded to this review

Thank you for taking the time to tell us about your experience at the Mercure Rio De Janeiro Nova Iguacu Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Rio de Janeiro, RJ
Reviewed 6 April 2016

We took the motorcycle to Nova Iguacu to have fun at a local club that we enjoy. Driving back after a night of dancing and drinking wasn't an option and so I stumbled up the Mercure on-line. I've stayed with the brand before in Sao Paulo so I sort of knew what to expect. The express check-in didn't add much...

 Report
Helpful?
Thank Thomas W
Bruno B, Gerente geral at Mercure RJ Nova Iguacu, responded to this review

Mr Thomas We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Nova Iguacu Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

Reviewed 26 March 2015

I've stayed here three times on business trips. The hotel is clean, the rooms are good, bathrooms are small but clean and showers are good. Beds are comfortable. Checking out can be a little slow in the mornings because many people check out at the same time, so don't be in a hurry. Gym is large. Pool looked nice, but...

 Report
Helpful?
2Thank Debbie C
Sao Paulo, SP
Reviewed 10 January 2015

The hotel offers spacious, well-furnished and very clean rooms. I encountered a problem with closing the window in my room - within 10 minutes a guy from maintenance was able to solve the issue! The personnel at the reception during check-in and check-out was very friendly and supportive. The breakfast buffet offers a wide range of fresh fruits, breads, muesli,...

 Report
Helpful?
Thank Hotelerfahrene
Reviewed 18 September 2014

Great experience and welcome. Large rooms and bed. Very clean. It's a new hotel and rooms are very modern. Rooms have a desk which is ideal for business trips. Internet can be slow especially in the evenings once guests start checking in. Very well located.

 Report
Helpful?
Thank Fernando A
CRISTIAN Y, Gerente geral at Mercure RJ Nova Iguacu, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Nova Iguaçu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you...

Rio de Janeiro, RJ
Reviewed 15 September 2014

I like the hotel property, restaurant and staff. But, the internet is a big disappointment. Here for business for a long time and we struggle with the often unavailable and always slow internet. When the front desk is contacted they are nice but the problem is never resolved.

 Report
Helpful?
Thank WorldFly4Ever
CRISTIAN Y, Gerente geral at Mercure RJ Nova Iguacu, responded to this review

Thank you for taking the time to tell us about your experience at the Mercure Nova Iguaçu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured...

90 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (77)
Viewed
Room/Suite (12)
Viewed
Pool/Beach Area (8)
Viewed
Hotel & Grounds (5)
Viewed
View from Room (13)
Viewed
Bathroom (1)
Viewed
Other (38)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (13)
Viewed
Room/Suite (4)
Viewed
Hotel & Grounds (5)
Viewed
Pool/Beach Area (2)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Nova Iguacu
0.3 km away
Mont Blanc Suites
Mont Blanc Suites
#2 of 3 in Nova Iguacu
51 reviews
9.9 km away
Comfort Inn Grande Rio Dutra
Comfort Inn Grande Rio Dutra
#1 of 2 in Sao Joao De Meriti
7 reviews
15.9 km away
Mont Blanc Duque de Caxias
Mont Blanc Duque de Caxias
#1 of 5 in Duque de Caxias
153 reviews
Show Prices
Show Prices
Show Prices
25.2 km away
Hilton Barra Rio de Janeiro
Hilton Barra Rio de Janeiro
#1 of 280 in Rio de Janeiro
890 reviews
11.8 km away
Hotel Presidente Dutra
Hotel Presidente Dutra
#2 of 2 in Sao Joao De Meriti
22 reviews
32.4 km away
Tulip Inn Itaguai
Tulip Inn Itaguai
#1 of 3 in Itaguai
37 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Multilingual Staff
  • Business Centre with Internet Access
  • Concierge
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room

Additional Information about Mercure RJ Nova Iguacu

Address: Avenida Doutor Mario Guimaraes 520, Nova Iguacu, State of Rio de Janeiro 26255-230, Brazil
Region: Brazil > State of Rio de Janeiro > Nova Iguacu
Price Range: RM223 - RM307 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mercure RJ Nova Iguacu 3.5*
Number of rooms: 200
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Priceline, Expedia, Hotels.com, Booking.com and Travelocity so you can book your Mercure RJ Nova Iguacu reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Mercure RJ Nova Iguacu staff and other travellers.
1 question
Ask a question
Questions? Get answers from Mercure RJ Nova Iguacu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“one side is a view of the bus station, the other the main road”
 of 5 bubbles Fitbiker, 15 Aug 2016 | Read review
“Just ask....”
 of 5 bubbles thomaswH7227FG, 6 Apr 2016 | Read review
“Rooms are quieter on the street side, not the train side.”
 of 5 bubbles 7DebbieC7, 25 Mar 2015 | Read review
“See above ”
 of 5 bubbles 412pierrew, 2 Aug 2014 | Read review
“Always ask for a discount. High floors lose Wi-Fi occasionally but does have ethernet jack.”
 of 5 bubbles KCxx2, 16 Jul 2014 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay