We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Very special thanks to Bruno and Herbert from Reception. I go to the hotel every 15 days and every single time i am well supported by them, in the morning when i arrive and during the stay.
The only complaint i have is that the...More
Review collected in partnership with Accorhotels.com
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Stayed here during the olympics and it was everything younwoukd expect from a mervure. Helpful staff, big and clean rooms and modern throughout. Good customer service who were helpful in printing boarding passes etc off gor us and gave us plenty of advice.
Response from Bruno B, Gerente geral at Mercure RJ Nova IguacuResponded 6 December 2016
We very much appreciate your comments regarding your stay at the Mercure Nova Iguacul.
I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for...More
Its in a dodgy place but is actually an oasis of comfort and safety. The staff are excellent, the food was sublime, the rooms are lovely and the bed ENORMOUS and the outside pool is a real treat
But....but....the longest time to check in I...More
Response from Bruno B, Gerente geral at Mercure RJ Nova IguacuResponded 18 August 2016
Thank you for taking the time to tell us about your experience at the Mercure Rio de Janeiro Nova Iguacu Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Mercure, we strive to...More
Hotel was nice very expensive for that time but was expected. The main issue was very far from Copacabana Beach . To go in AM to the beach we had to take the train and was about 30 min . To come back to the...More
Thank Stella V
Response from Bruno B, Gerente geral at Mercure RJ Nova IguacuResponded 31 May 2016
Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again.
BRUNO LIMA BENTO
US$49 - US$84 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
TripAdvisor is proud to partner with ACCOR, Expedia, Orbitz, Travelocity, TripOnline SA, Hotwire, Cancelon and getaroom.com so you can book your Mercure RJ Nova Iguacu reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.