Villa di Mantova Resort Hotel
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About
See why so many travellers make Villa di Mantova Resort Hotel their hotel of choice when visiting Aguas de Lindoia. Providing an ideal mix of value, comfort and convenience, it offers a romantic setting with an array of amenities designed for travellers like you.
Free wifi is offered to guests, and rooms at Villa di Mantova Resort Hotel offer a minibar and air conditioning.
During your stay, take advantage of some of the amenities offered, including room service. Guests of Villa di Mantova Resort Hotel are also welcome to enjoy a pool and free breakfast, located on site. For travellers arriving by car, free parking is available.
While staying at Villa di Mantova Resort Hotel, visitors can check out Praca Adhemar de Barros (1.4 mi) and Portal da Cidade (1.5 mi), some of Aguas de Lindoia's top attractions.
If you’re looking for a cafe, consider a visit to Cafe Bistro e Restaurante Marrocos, Cafe Guarany, or Cafeteria Fazoli, which are all conveniently located a short distance from Villa di Mantova Resort Hotel.
Should time allow, Nossa Senhora das Gracas Church, Bosque Zequinha de Abreu, and Gruta de Nossa Senhora de Fátima are some popular attractions that are within walking distance.
We’re sure you’ll enjoy your stay at Villa di Mantova Resort Hotel as you experience all of the things Aguas de Lindoia has to offer.
Location
Reviews
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The pools are fantastic, the spa is beautiful, and the enormous gardens have fantastic sports facilities from pool to tennis to rock climbing.
This is a great place to go for a few days when trying to escape São Paulo.
For those who want to relax a great variety of massages are offered. Mountain views are great!
We had requested to have the minimum possible of Gluten free product that if ever came it was unpallatable.
I would suggest for the visitor of this "Resort" to land his expectation to ground.
The hotel didn't do what you expect from a serious company that values a loyal customer - they passed our check to some supplier, who probably passed it on to another supplier, who passed it on to another... And here we are, more than two months later , still waiting for the check to be cashed. In addition to the inconvenience of having to control the current account to make sure that the thousands of reais in the check will be cleared without any problems, we are still left with the terrible feeling of having a bank document with our name and other data circulating in who knows where. whose hands and with who knows what intentions in the interior of São Paulo. We have already made several attempts to resolve the problem with the hotel, but the feedback we received varies between a certain disdain and neglect and absurd proposals.
The last proposal from their (supposed) legal department would be for my wife to make a TED for them of the thousands of reais of the cost of the hotel stays, in exchange for a document proving that we have paid off the debt. In other words, they want to receive AGAIN the amount we have already paid, as they exchanged our check for services and now they want to receive a TED with the same amount. When we said we agreed to do this in exchange for them giving us the check back, they stopped responding. A total lack of seriousness and respect for the customer.
For our part, we will no longer make friendly attempts. We will talk to the hotel through Reclame Aqui, Procon and Delegacia do Consumidor.
The guy at reception was adamant: only at 4pm. We went to the pool area and at 1pm we came back and asked for the room as the hotel was clearly empty. Without calling to find out, he repeated: only at 4pm.
With no way out, I lay down on the reception sofa in a deplorable scene for a 5-star resort with most of the rooms unoccupied.
After some time of this bus station scene, a room was released.
Is this how management trains its employees?
"Rooms with entrance poolside also feature wood-burners in the room - nice in winter."Read full review
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