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Dunston Hall

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Dunston Hall
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2,279 Reviews from our TripAdvisor Community

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Showing 2,270: English reviews
Ipswich, United Kingdom
Reviewed yesterday NEW

Just returned from a 2 night stay on a bed and breakfast basis. This is a large complex and the upkeep must be a major endless task hence there are for example worn bits of carpet here and there and some of the décor and furnishings are a bit dated. But the place oozes character, friendliness and warmth and it...

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Helpful?
Thank Labradoodle51
London, United Kingdom
Reviewed 2 days ago NEW

My husband and I booked a short, Friday to Sunday, break at Dunston Hall to include dinner on the first night. We were visiting the area to celebrate an elderly aunts birthday so although we didn't book a spa break, planned to use the spa on the Saturday morning. There were no gowns in our room, something that I haven't...

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Helpful?
Thank annabelle136
Calum_Colquhoun, General Manager at Dunston Hall, responded to this review

Dear annabelle136 Thank you for taking the time to review your recent visit to the hotel. It was disappointing to read that you experienced a few issues with your stay for which I apologise. Please be assured all your comments will be passed on to my Management Team so they can address the points you raised. I hope we have...

Reviewed 3 days ago NEW

We had our wedding here on 7th January 2017. Our journey with Dunston Hall began with us booking our wedding for 16th December 2016, which we were really pleased with as we really wanted a Christmas wedding. Whilst we are on holiday over Christmas we get a call from a new staff member who was taking over, to say they...

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Helpful?
Thank Radar88
Calum_Colquhoun, General Manager at Dunston Hall, responded to this review

Dear Radar88 Thank you for your review following your wedding at the hotel. I am aware you have written a similar review on our Facebook page and are in communication with my Operations Manager Sean with regards to it. I hope we have the opportunity to welcome you back in the future. Kind regards Calum Colquhoun General Manager

Norwich
Reviewed 4 days ago NEWvia mobile

Very disappointed with the food choices. Very few and quite expensive for a little My husband had for a starter pate which came with 2 slabs of late and 1/4 slice of toasted bread. My daughter and I had the car very whilst my husband and son in law had pork belly. This was brought to the table with no...

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Helpful?
Thank Sharon J
Calum_Colquhoun, General Manager at Dunston Hall, responded to this review

Dear Sharon J Thank you for your review following your visit to the hotel. It was disappointing to read you experienced a few issues with your visit for which I sincerely apologise. Please be assured your comments will be passed on to my management team so they can address the points you raised. I hope we have the opportunity to...

Wisbech, United Kingdom
Reviewed 4 days ago NEW

Lovely old building which housed the dinning room, our room was built in 1995 so lacked the old features but had a luxury feel to it all the same. Disappointed with the evening menu, we had the carvery and it was average.

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Helpful?
Thank Julie D
Calum_Colquhoun, General Manager at Dunston Hall, responded to this review

Dear Julie D Thank you for your review following your visit to Dunston Hall. I was pleased to read that apart from your evening meal you enjoyed your relaxing break finding the building lovely and your room luxury. We look forward to welcoming you back in the future. Kind regards Calum Colquhoun General Manager

Reviewed 5 days ago NEWvia mobile

Building and surroundings full of character, staff very friendly and helpful, food lovely and the spa facilities were great. My partner and I have had a lovely couple of days here and will definately be back

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Helpful?
Thank Joe H
Calum_Colquhoun, General Manager at Dunston Hall, responded to this review

Dear Joe H Thank you for taking the time to review your visit to Dunston Hall. I was delighted to read you found the building and surroundings full of character, food lovely, spa facilities great and my team very friendly and helpful. They all work extremely hard to ensure our guests are looked after and I know will enjoy reading...

Bungay, United Kingdom
Reviewed 5 days ago NEW

This stay was to celebrate my wife's 60th Birthday and it was everything she hoped it would be in a beautiful setting with wonderful food and drink,plus the staff were extremely helpful,even though they were very busy with a big wedding,the barman even sang Stevie Wonder's 'Happy Birthday' for her,she was thrilled.We're hoping to spend Valentines Day enjoying it all...

Review collected in partnership with this hotel
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Helpful?
Thank richardjan_3114
Calum_Colquhoun, General Manager at Dunston Hall, responded to this review

Dear richardjan_3114 Thank you for your review following your visit to Dunston Hall. I was delighted to read how much you enjoyed your stay for your wife's 60th birthday finding the hotel in a beautiful setting, wonderful food and drink and my staff extremely helpful. The team here all work hard to ensure our guests are looked after and I...

Chelmsford, United Kingdom
Reviewed 5 days ago NEW

We stayed as a party of 10 for the two night New Year Gala dinner break. We turned up to dinner on the Friday night to find that only a table of 8 had been reserved. We were asked to wait until a table could be arranged. We were then sat squashed on what would normally have been a table...

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Helpful?
1Thank sianagombar
Calum_Colquhoun, General Manager at Dunston Hall, responded to this review

Dear sianagombar Thank you for taking the time to review your visit to the hotel to celebrate the New Year. It was disappointing to read you experienced some shortfalls in your stay for which I apologise. Please be assured your comments will be passed on to my team so they can address the points you raised. I hope we have...

Reviewed 1 week ago NEWvia mobile

I got given a Spa breaks voucher for a nights stay and spa treatment at Dunston Hall for my birthday. It included breakfast and dinner, so I was really looking forward to this treat. The building is amazing from outside! We had a room on the ground floor which was nice and the bed was comfy. The dinner we had...

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Helpful?
1Thank Bernadette M
Calum_Colquhoun, General Manager at Dunston Hall, responded to this review

Dear Bernadette M Thank you for taking the time to review your visit to the hotel. I was pleased to read that overall you had a nice time finding the building amazing, room nice, service in the Restaurant really good and friendly, breakfast great and treatment lovely. Please be assured your comments with regards to the food served at dinner...

norwich
Reviewed 1 week ago

We attended a wedding yesterday and were on the whole very impressed with the hotel,staff,roomand food. The girls on reception were very helpful and welcoming. The room rather chilly but we soon yanked up the heating. It was clean spacious and a very comfy bed. But at £125 for the night we would expect nothing more! The bar staff were...

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Helpful?
Thank jojoNorwich
Calum_Colquhoun, General Manager at Dunston Hall, responded to this review

Dear jojoNorwich Thank you for your review following your visit to Dunston Hall. I was pleased to read with the exception of our drinks prices you enjoyed your stay with us finding my team, in particular Marcus very helpful and welcoming, your room clean and spacious, wedding dinner scummy and breakfast great. On behalf of everyone at Dunston we look...

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about Dunston Hall

Address: Main Road, Stoke Holy Cross, Norwich NR14 8PQ, England (Formerly De Vere Dunston Hall)
Region: United Kingdom > England > East Anglia > Norfolk > Norwich > Stoke Holy Cross
Price Range: RM373 - RM774 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dunston Hall 4*
Number of rooms: 169
Reservation Options:
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Also Known As:
Dunston Hall De Vere Hotel Norwich
De Vere Dunston Hall Norwich
Dunston Hall Norwich
Dunston Hall Hotel
De Vere Dunston Hall Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Dunston Hall staff and other travellers.
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Questions? Get answers from Dunston Hall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check whether you have a new modernised room Ask if breakfast is included & whether you have to pay extra to use the facilities.”
 of 5 bubbles Radar88, 19 Jan 2017 | Read review
“Beautiful room with four poster bed ”
 of 5 bubbles christinebassett21, 11 Jan 2017 | Read review
“We have never stayed there..just eaten in the Brasserie..”
 of 5 bubbles sandrasT9340DV, 9 Jan 2017 | Read review
“All rooms are good”
 of 5 bubbles EssexTansy, 3 Jan 2017 | Read review
“Avoid below stairs! You can hear everything going on in the rooms above and around you!”
 of 5 bubbles Chrisclearbrook, 2 Jan 2017 | Read review
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