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Amboseli Serena Safari Lodge

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Traveller (939)
Room & Suite (208)
Dining (34)
Overview
  • Excellent58%
  • Very good34%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“game drives”(69 reviews)
“vervet monkeys”(30 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (790)Write a Review
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All reviewsgame drivesvervet monkeysserena safari lodgewatering holenature walkfamily roomnice roomssmall patiogift shoptwo nightsfirst stoplounge areamasai villagelunch and dinnerswimming poolceiling fanindian food
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11 - 15 of 620 reviews
Reviewed 8 January 2018 via mobile

Booked hotel and transport separately. Stayed 2 nights at Serena Safari Lodge. Really nice place with great veranda with view of game coming to drink at waterhole outside. The place is full of monkeys, so make sure to close windows and doors well when leaving...More

1  Thank Christina M
Response from SerenaHotels, Manager at Amboseli Serena Safari LodgeResponded 11 January 2018

Thank you very much for taking time to review our property and service offered during your stay with us We are glad to note that you enjoyed your stay with us including the game viewing from your rooms, good food and excellent service offered. Thank...More

Reviewed 6 January 2018

This was booked as part of a package safari, and I had not read up on the property prior to my arrival. What a pleasant surprise when we arrived and I found this was where I was staying! Everything was just plain excellent. I have...More

1  Thank David F
Response from SerenaHotels, Manager at Amboseli Serena Safari LodgeResponded 11 January 2018

We thank you for taking time to review our property and service during your stay with us We are glad to note that you enjoyed your stay with us and that we met your expectations. We regrettably note that you did not enjoy the instant...More

Reviewed 2 January 2018 via mobile

Stayed at the Serena during the Christmas break. The service was great however the quality of the food at the buffet was below average for a Serena. The rooms were comfortable and the location was great. The whole lodge definitely needs refurbishing.More

2  Thank Urooj S
Response from SerenaHotels, Manager at Amboseli Serena Safari LodgeResponded 11 January 2018

We thank you for taking time to review our property and service during your stay with us We are glad to note that you enjoyed the rooms and location experience during your stay . We however regret that the food offer did not meet your...More

Reviewed 29 December 2017

This one ranks among the best places I have ever stayed. It is a three to four hour drive from Nairobi and can also be accessed through an air strip. I did it one night with work colleagues. Two years later, I took my family...More

Thank J.M. M
Response from SerenaHotels, Manager at Amboseli Serena Safari LodgeResponded 11 January 2018

We thank you for taking time to review our property and service during your stay with us We are glad to note that you enjoyed your Christmas holiday and we were able to meet your expectations from the rooms, food, ambiance and game viewing. We...More

Reviewed 29 December 2017

Food was well presented and quite tasty. Good selection even for fussy eaters on our tour. Bar was just outside the watering hole, so it was enjoyable to have a drink and watch the animals come for their drink. Quite entertaining at times. The rooms...More

Thank CndnGuider
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Details
Price range
US$280 - US$499 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$280 - US$499 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (939)
Room & Suite (208)
Dining (34)
Pool & Beach (34)
Family and Play Areas (3)
Business Centre & Event Rooms (3)
Questions & Answers
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2011_Travel_Destiny
9 January 2018|
Answer
Response from Under_many_stars | Reviewed this property |
I am sure they can arrange transport, but I doubt its going to be free as its about 4 hours drive.
0
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poroke
7 July 2017|
AnswerShow all 2 answers
Response from Biker72 | Reviewed this property |
I don't remember specifically but the cost of laundry at the lodges we stayed was very low compared to what we have seen in N America and W Europe.
1
Vote
grandmaberta
12 May 2017|
AnswerShow all 2 answers
Response from SerenaHotels | Property representative |
Hello, Yes there are laundry facilities available.
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Room Tips
"The rooms with the view of Kilimanjaro would be ok I think."
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"Excellent balance between accommodations and safari experience."
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"I think all the rooms at this property are equally excellent."
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"Chose the rooms overlooking the park...There were some that had excellent views of wildlife just out of your..."
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