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Bukit Merah Laketown Resort

Bukit Merah Laketown Resort

water village view
Traveller (238)
nice and clean
Room & Suite (47)
Kampung Air Water Chalets
Pool & Beach (26)

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Avg. RM 133 /night, 12/12 - 12/13
RM 199
per night
RM 157
per night
RM 115
per night

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About

3.0
#1 of 1 resort in Semanggol
3.3 of 5 bubbles
Location
2.8 of 5 bubbles
Rooms
2.8 of 5 bubbles
Value
2.7 of 5 bubbles
Cleanliness
3.2 of 5 bubbles
Service
2.9 of 5 bubbles
Sleep Quality
Welcome to Bukit Merah Laketown Resort! If you are looking for a relaxing getaway far from the hustle and bustle of the city, Bukit Merah Laketown Resort would be a perfect choice. Located beside the 7,000-acre oldest man-made lake in Malaysia, the resort offers a picturesque nature scenery with a tranquil ambiance for a relaxing and enjoyable holiday. With a myriad of activities ranging from theme parks to recreational activities, there will be something for everyone to enjoy. Built on stilts with a Malay architectural design, Kampung Air is indeed an ideal getaway for nature lovers. The lush greenery and the call of nature offers a sense of serenity for pleasant stay. The Laketown Hotel with its spacious and comfortable rooms is ideal for a family vacation. Whether for business or leisure, come experience our hospitality at Bukit Merah Laketown Resort.
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Property amenities
Free parking
Pool
Restaurant
Archery
Bicycle rental
Children Activities (Kid / Family Friendly)
Conference facilities
Banquet room
Secured parking
Adult pool
Outdoor pool
Fence around pool
Breakfast buffet
Complimentary welcome drink
Canoeing
Hiking
Water park
Fishing
Walking tours
Meeting rooms
24-hour security
Baggage storage
Gift shop
Non-smoking hotel
Shops
First aid kit
Umbrella
24-hour front desk
Self-serve laundry
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
VIP room facilities
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Budget
Quiet
Languages Spoken
English, Malay

Location

Jalan Bukit Merah, Semanggol 34400 Malaysia
Getting there
Penang Intl Airport
54.1 km
See all flights
Ipoh Airport
67.9 km
See all flights
1 Restaurant
within 10 kilometers
Traveller rating
  • 21
  • 34
  • 50
  • 29
  • 36
Time of year
Traveller type
Language
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Popular mentions
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Detailed Reviews
Raj wrote a review Aug 2020
Kuala Lumpur, Malaysia
4.0 of 5 bubbles
Beautiful place and quite secluded. Books chalets/Kampung Air and view from chalets was very beautiful specially in morning. They have Water park also. Resort is quite old and well maintained for the price.
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Date of stay: September 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: Take Chalets in lake/kampung air. view from room is worth it
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
geraldhelmreich wrote a review Dec 2023
3.0 of 5 bubbles
Nice place for a daytrip. The accommodation(we stayed in a suite on top of the lake) was really good. Clean room with toiletry supplies. Own terrace with lake view. Amenities in the area limited and maybe not that, what westeners would like to have (yes, i missed the option to have a beer). Only one proper restaurant was open at the time, but there was a hawker centre. Other than the reception, card payment did not work. The attached waterpark and petting zoo was a hit for our 9y old. All in all a great experience, but be careful when choosing, if it is that, what you want.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MayaHafiz wrote a review Nov 2022
London, United Kingdom
2.0 of 5 bubbles
The room is in dire state, in need of refurbishment. It’s cheap but you get what you pay for.

The same with the waterpark. Could do with some refurbishment and cleaning in certain areas.

The only consolation, ate dinner and breakfast and really tasty food and cheap too.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Quest58194650728 wrote a review Dec 2023
+1
5.0 of 5 bubbles
Came here primarily to visit the Orang Utans Island. We stayed at a water chalet in Kampung Air - Room 802. The room was newly refurbished, clean and comfortable. Great outlook to sunrise and peaceful lake.
Great hospitality by all staff. Thank you Danesh and Dalira for smooth check in, check out and in between. The housekeeping service was excellent. The room service was accommodating. Comfortable night sleep with fluffy bedding and pillows.
As for the Orang Utans Island. We were chauffeured by Iskandar during the trip, and being given the tour of the island by Dr Fahmi, who was passionate and knowledgeable of anything Orang Utans. The trip was exceptional and the highlight of our Bukit Merah experience.
Thank you for the beautiful time ☺️
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Date of stay: December 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TAW wrote a review Aug 2020
2.0 of 5 bubbles
Room was old and not well kept however it was spacious. The cleanliness is however disappointing. Sheets has stains to it and dust were everywhere. Especially the toilet - stinked heavily. Breakfast was also mediocre.
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Date of stay: September 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ErnestLau wrote a review Jul 2012
1.0 of 5 bubbles
Dirty Room, run down. Bad services. The stupid management let the function continue over 12am. The disgusting karaoke voices make you mad. No action taken after few complaints.
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Date of stay: July 2012
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mayafizz wrote a review Oct 2013
5.0 of 5 bubbles
Kampung Air chalet is cheaper if you book via internet. More spacious and suitable for fishing activities. You can do your fishing activities tru your balcony. .and the view is superb. ..spa is available..massage and body scrub is good...Kampung Air is the best...will be back here again :)
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Date of stay: October 2013Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ain M wrote a review Sept 2013
Kota Bharu, Malaysia
+1
4.0 of 5 bubbles
First of all, the resort has thee types of accommodation. Suria Serviced Apartment (affordable), Laketown Hotel (moderate) and Kampung Air (expensive). My review is on Laketown Hotel. We booked two deluxe rooms via Agoda which was much less expensive than walk-in or phone booking.I made a note for connecting rooms but upon arrival we were given side to side rooms. After request, they managed to accommodate and gave us connecting rooms though. We had rooms 205 & 206 which were just above the reception.
The rooms were very spacious and although it was stated that maximum occupancy for each is 2, the rooms can accommodate up to 4 persons per room. Breakfast provided for 2 pax per room though. One of the room (205) had 1 queen bed and a sofa bed while room (206) had a queen bed and single bed with a pull out bed underneath it. Which is very good for big families. The bathroom had a bath tub (superior has none if you must know) and a sink area outside the toilet. Water pressure very strong. I do think the rooms need refurbishment though as the old wardrobe almost toppled over me when I wanted to hang my clothes!
Television had a few satisfactory cable channels. WiFi signal was very strong in our rooms and there was even a DVD player if you want to bring your DVDs.
Breakfast was good for RM25 pp with usual hotel menu both continental and asian dishes. Staffs were generally friendly and would happily accommodate you. If you are in-house guests, you'll get to purchase the combo ticket for the attractions (waterpark, ecopark, chair lift ride and skycycle) 10% less (around RM42++) with 2 days entry per ticket which is another value added service.
The attractions? Let me summarise:
Waterpark- not that big but OK enough. Try the boomerang! Looks quite old though.
Ecopark- could've been better kept. Not many animals but the animal show is quite amusing. Don't get your hopes high. Animal here refers to a bunch of parrots.
Chairlift- something different. Takes you across waterpark to ecopark.
Skycycle- the route could've been longer. but maybe they don't want visitors to give up pedaling halfway.
Orang Utan Island- didn't get to go but looked interesting.
Overall, we enjoyed our time in Bukit Merah Laketown Resort.
Read more
Date of stay: September 2013
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ma-e H wrote a review Feb 2013
1.0 of 5 bubbles
Definitely will not stay in the resort nor suggest to others in future. The room is under service, the toilet cannot be flushed and the shower is dribbling . The room also has bad odor. For the price that we have to pay , definitely not worth the service given .
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Date of stay: February 2013Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KerrylLovesMalaysia wrote a review Jan 2013
Perth, Australia
2.0 of 5 bubbles
We (a group of 15), booked 4 apartments for 4 nights at the Suria Serviced Apartments back in July 2012 and upon arrival in Jan 2013, we were told they were under refurbishment - no one had bothered to contact us!
We were then booked into the hotel which is more like a motel with no room service, laundry, mini bar, water, wifi...
The rooms were very large but were musky smelling and really need a makeover. Our toilet didn't work properly, the shower curtain rod was broken and the TV looked like we were watching night vision! My friends' room had dodgy electrical wiring, so they had to recharge everything in our room.

The attractions to this place are the EcoPark - BRILLIANT, Orangutan Island - GREAT and the water park (NO IDEA) as this was also closed for refurbishment and again we were not told about it!!!!
We had 7 children and 8 adults who had been looking forward to 2 days at a waterpark, so there were 15 VERY disappointed people when we were only told of it's closure when we got there. Luckily there was a hotel pool we could all swim in.

This place when fully functional and refurbished will certainly be a good place to visit, but I recommend to stay a maximum of 2-3 days and make sure everything is opened otherwise you may get very bored as there is no shopping facilities. BYO EVERYTHING as there isn't even a convenience store close by.

This place needs to cater for (overseas) tourists, especially those who do not / cannot drive in this country. Taiping is about 30mins and Penang about 45-60mins away, but the only way to get there is by an organised taxi/bus. There are NO shuttle services to these places.

We had organised a taxi to take the 15 of us to Taiping for RM200, and this was to the Night Safari, dinner, a convenience store (including purchasing alcohol - needed by this stage!) and an ATM (as the one at the resort is for local cards only and would not accept my visa debit card).

There was only one place to eat dinner, which whilst the service was a little slow and they did get our orders wrong at times, the food was really good. There was another 'burger' style place open during the day but closed at 6pm.

While we made the most of our surroundings which also included some arcade games and a fish spa, we were glad to leave as this was not what we had booked and planned for.

If the hotel had contacted us about the closures, we would have been able to make some changes to out itinery, but they didn't and THAT IS THE MOST DISAPPOINTING THING!

In it's 'hey day' this place would have been great... It has the potential to get there again, but they need a good developer and marketing manager!

I may return in a few years (more out of curiosity that anything else) as I really can see the potential and I hope I do, but they really have to lift their game!
Read more
Date of stay: January 2013
3.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: Do your research and make sure all the renovations have finished and all facilities are open!!!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pioneer709421 asked a question Jun 2020
Melbourne, Australia38 contributions14 helpful votes
Does the staying at Laketown Resort include entry to park or is there a discount for guests?
Answer from Hong Yaw
Johor Bahru, Malaysia205 contributions74 helpful votes
Hi there, Kamunting will be a better option as it is nearer to Bukit Merah Lake town resort. In terms of taxi fee, i do not have the information. I believe e-hailing ride share services like Grab will be available or you may just hail a taxi at the KTM station. It is roughly 17 km away. Thank you.
Raj wrote a tip Aug 2020
Kuala Lumpur, Malaysia99 contributions74 helpful votes
4.0 of 5 bubbles
"Take Chalets in lake/kampung air. view from room is worth it"
Read full review
jobeah wrote a tip Aug 2019
Penang Island, Malaysia29 contributions16 helpful votes
4.0 of 5 bubbles
"Book early and ask for room facing the bigger lake view, we booked last min and was given a smaller lake view facing the island"
Read full review
Thulasi S wrote a tip May 2019
Kuala Lumpur, Malaysia36 contributions10 helpful votes
4.0 of 5 bubbles
"Kampung AIr chalets"
Read full review
MaraGeorgetown wrote a tip Aug 2018
Georgetown19 contributions32 helpful votes
3.0 of 5 bubbles
"I had a corner room so it was a bit more quiet. Second and 3rd floors also a bit more quiet than ground floor."
Read full review
horeesi5 wrote a tip Aug 2016
Penang31 contributions6 helpful votes
4.0 of 5 bubbles
"Higher floor"
Read full review
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PRICE RANGE
RM 124 - RM 177 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bukit merah laketown hotel semanggol
LOCATION
MalaysiaPerakKerian DistrictSemanggol
NUMBER OF ROOMS
196
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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BUKIT MERAH LAKETOWN RESORT (R̶M̶ ̶2̶2̶6̶) RM 124: UPDATED 2023 Reviews, Price Comparison and 266 Photos (Perak) - Tripadvisor

Frequently Asked Questions about Bukit Merah Laketown Resort
Which popular attractions are close to Bukit Merah Laketown Resort?
Nearby attractions include Bukit Merah Orang Utan Island Foundation (2.3 km) and Orang Utan Island (2.3 km).
What are some of the property amenities at Bukit Merah Laketown Resort?
Some of the more popular amenities offered include a pool, an on-site restaurant, and free parking.
Which room amenities are available at Bukit Merah Laketown Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Bukit Merah Laketown Resort?
Guests can enjoy an on-site restaurant and a free welcome drink during their stay.
Is parking available at Bukit Merah Laketown Resort?
Yes, free parking and secured parking are available to guests.
Are there opportunities to exercise at Bukit Merah Laketown Resort?
Yes, guests have access to a pool during their stay.
Is Bukit Merah Laketown Resort located near the city centre?
Yes, it is 0.8 km away from the centre of Semanggol.
Does Bukit Merah Laketown Resort offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Bukit Merah Laketown Resort?
The staff speaks multiple languages, including English and Malay.
Does Bukit Merah Laketown Resort have any great views?
Yes, guests often enjoy the lake view available here.
Is Bukit Merah Laketown Resort accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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