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Hacienda Puerta Campeche, A Luxury Collection Hotel

Hotels.comUS$160*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$397*
US$160*
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US$397*
US$160*
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Hacienda Puerta Campeche, A Luxury Collection Hotel
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240 Reviews from our TripAdvisor Community

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Showing 119: English reviews
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Reviewed 1 week ago via mobile

Me and the bf had a great stay at this hotel, our room was number 7, and doors opened straining to the pool which is amazing, I think that's the best room they have. Breakfast at their restaurant was great as well; I would recommend huevos motuleños. Everything was just great.

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Helpful?
Thank Martin R
Ricardo M, Director of Operations at Hacienda Puerta Campeche, A Luxury Collection Hotel, responded to this review

Dear Martin R, Please receive my warmest greetings from the entire Hacienda's Team! Thank you very much for taking the time to share such great comments on our property, we are truly happy and satisfied that you enjoyed your stay so much. We invite you to visit thehaciendas.com to learn more about our collection of 5 properties, hoping that you...

Paris, France
Reviewed 4 weeks ago via mobile

No doubts that if you want to spend money , but having excellent location in the historic center of Campeche and an exceptional room quality , go there For the service , as already seen in all SPG haciendas of Yucatan peninsula , it can be improved : slowness , mistakes , not really client preoccupied .. But it seems...

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Helpful?
Thank PhR1
Ricardo M, Director of Operations at Hacienda Puerta Campeche, A Luxury Collection Hotel, responded to this review

Dear PhR1, Please receive my kind greetings on behalf of The Haciendas' executive team. Thank you very much for taking the time to share your experience in Trip Advisor. We regret that your experience in terms of service was not up to your expectations and for that we sincerely apologize; we are extremely concerned that you mention that you have...

Melbourne, Australia
Reviewed 4 weeks ago via mobile

Stayed here for 10 nights in March. Absolutely beautiful. So quiet and peaceful, yet so central also. The pool is amazing and I loved just sitting and relaxing in the gardens also. All of the staff were very friendly and helpful. My room was nice and large with plenty of space.

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Helpful?
Thank ShellyAus
Ricardo M, Director of Oprations at Hacienda Puerta Campeche, A Luxury Collection Hotel, responded to this review

Dear ShellyAus, Thank you so very much for taking the time to review our Amazing Property! We are so glad you had a great time, you have truly made our day by lettting us know how satisfied you were! Thank you especially por recognizing the great service of our Staff! Please take the time to learn more about our entire...

baltmore, md
Reviewed 6 March 2017

Whatever expectations of the Hacienda Puerta Campeche I might have had based on reviews and the Hacienda's own website, were far exceeded by my experience. We drove down the streets of Campeche and there, at the end of Calle 59 by an ancient wall, we parked our car and walked into the lobby of the Hacienda. Tiled floors, dark wood...

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Helpful?
1Thank lsnyder813
Ricardo M, Director of Operations at Hacienda Puerta Campeche, A Luxury Collection Hotel, responded to this review

Dear Isnyder813, Please receive my warmest greetings on behalf of The Haciendas' Executive Team. You have simply made our day! what a great review on our lovely Hotel! Thank you from the bottom of our hearts! We truly look forward to welcoming you back in the very near future. Kindly take a minute to visit THEHACIENDAS.com to learn more about...

Newick, United Kingdom
Reviewed 1 March 2017 via mobile

We spend just 2 nights here on our way from Merida to Palenque......the Hacienda is well located, easy to get to all the interesting points in the town, but is peaceful and quiet. The room we had (108 ) was spacious with a large king bed and plenty of storage space. The bathroom had twin vanity sinks, good towels, and...

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Helpful?
1Thank Melanie2109
Ricardo M, Director of Operations at Hacienda Puerta Campeche, A Luxury Collection Hotel, responded to this review

Dear Melanie2109, We hope this message finds you more than well! Thank you so much for taking the time to review our amazing property. I looks like you had a great experience at Hacienda Puerta Campeche and for that we are so very happy! It's great that you enjoyed our food and the service of our kind servers. I hope...

Reviewed 3 December 2016

Every detail in this hotel was amazing, great ambience and design. Location is very convenient, rooms are spacious and clean, and food is delicious. All the common areas, and especially the pool, are beautiful. The stuff is very friendly and professional, especially Oscar at the reception.

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Helpful?
Thank Tanya L
Management response:

Dear Tanya. Many thanks for choosing our house Hacienda Puerta Campeche during your visit in San Francisco de Campeche. Our associeted are very pleased to know your kind comments and that you enjoyed our service and property. Please let us know if you visit in the future. your sincrely. Marvin Robles Guest Relations The Haciendas marvin.robles@luxurycollection.com

Lyon, France
Reviewed 15 November 2016 via mobile

In the heart of the little historical center of Campeche, this Hacienda is just a must to do ! First of all I fell in love with the city, so cosy and relaxing with its colorful streets, and this atmosphere is also present in the hacienda. The staff are very nice and attentive. The room was so spacious, not to...

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Helpful?
1Thank CKV3
Management response:

Many thanks for your visit in our house Hacienda Puerta Campeche, We appreciate your kind comments about our service and facilities. for another hand, plase acept our apologies for the inconvenient with the wifi during your stay, i am pleased to inform that our maintenance department has solved the problem with the modem, it is a pity that this problem...

Ashford, United Kingdom
Reviewed 7 November 2016 via mobile

The wonderful balance of luxury and informally made this a splendid stay for us. Our room was beautifully arranged with a wonderful bathroom. Food was excellent and the staff were clearly proud to serve it well. The beds on the sun terrace are clean and comfortable. The 'Mayan' pool is unusual, but it was so nice to relax in a...

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Helpful?
1Thank Terry L
Management response:

Dear Terry. Many thanks for choosing hacienda puerta campeche during your visit in San francisco de campeche. I am glad to know that your family enjoyed of the property. For another hand, i want offer my apologies for the inconvenient in the night is unusual that we have noise nearby of the hotel.I am sure it should been a local...

Mexico City, Mexico
Reviewed 23 October 2016 via mobile

The hotel is spectacular. It is a great experience and a must try. The property is great and the room is wonderful. Love the shower and love the pool. It is a great place to visit. I am just sorry that I did not have a massage in this wonderful property. As a final note the bed was really comfortable.

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Helpful?
Thank Distinctivetraveller
Management response:

Many thanks for chosing hacienda Puerta Campeche during your visit in Campeche. We really appreciate your comments and I am glad to share with our asocietes. Please let me know if your visit us in the future. It will be a pleasure assist you. Your sincerely. Marvin Robles Guest Relations The Haciendas marvin.robles@luxurycollection.com

Mexico City, Mexico
Reviewed 27 September 2016

The location of this boutique hotel is wonderful, right at the heart of Campeche, within the city walls and at the corner of the famed 59th street. The hotel is stunning; a cozy little gem, and the service is very good. The room was very spacious and the bathroom even more. The pool is one of the best features. A...

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Helpful?
1Thank Patricia G
Management response:

Dear Patricia. It is a pleasure greet you and thank you for having chosen the Hacienda Puerta Campeche during your holiday. I am sure that all the staff is very grateful for your kind remarks. It will be a pleasure to serve you in the future to surprise you again in our house, Hacienda Puerta Campeche. Your sincerely. Marvin Robles...

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04/06/2017 05/06/2017
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Near Hacienda Puerta Campeche, A Luxury Collection Hotel

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hacienda Puerta Campeche is an architectural relic dating from the 17th century located just a 20 minute drive from Campeche city’s airport and in the historic center of this city, declared Cultural Heritage by UNESCO. This site is currently the ideal starting off point for adventure into the adjacent historical areas. The walls of these idyllic colonial houses are ocher and orange painted. Its 15 guest rooms and suites combine the comfort of state-of-the-art technology and traditional ambiance. Surrounded by stunning views of the gardens and the pool, the restaurant offers a sophisticated menu consisting of delightful dishes prepared with fish and sea food from the Gulf of Mexico. A terrace lounge enclosed in a charming environment welcomes guests in the evening with captivating cocktails and wines. ... more   less 

Additional Information about Hacienda Puerta Campeche, A Luxury Collection Hotel

Address: Calle 59 No 71 por 16 y 18, Campeche 24000, Mexico
Region: Mexico > Yucatan Peninsula > Campeche > Campeche
Price Range: RM843 - RM1,851 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hacienda Puerta Campeche, A Luxury Collection Hotel 5*
Number of rooms: 15
Reservation Options:
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Also Known As:
Hacienda Puerta Hotel Campeche
Campeche Hacienda Puerta Hotel
Hotel Style:
#2 Luxury Hotel in Campeche
#7 Romantic Hotel in Campeche
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Questions & Answers

Here's what travellers have asked, with answers from Hacienda Puerta Campeche, A Luxury Collection Hotel staff and other travellers.
3 questions
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Seattle, Washington
over a year ago

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Questions? Get answers from Hacienda Puerta Campeche, A Luxury Collection Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The pool in the middle of the rooms”
juanpablom704, 3 Aug 2016 | Read review
“Room 9: on the swimming pool. Great nightview.”
208jeanmicheld, 21 Feb 2016 | Read review
“We had a lovely ground floor room next to the pool - Number 5”
PeterB204, 8 Feb 2016 | Read review
“Get room 14 with a view over the central garden.”
Ceosti, 20 Jan 2016 | Read review
“Ask for one of the rooms, I think it's 1-4 at pool level.”
AlexUCLA, 15 Jan 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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