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Hacienda Puerta Campeche, A Luxury Collection Hotel, Campeche

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Traveller (254)
Room & Suite (52)
Pool & Beach (46)
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Overview
  • Excellent64%
  • Very good22%
  • Average9%
  • Poor4%
  • Terrible1%
Travellers talk about
“dressing room”(3 reviews)
“chaise lounges”(3 reviews)
“old town”(11 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (267)
There are newer reviews for Hacienda Puerta Campeche, A Luxury Collection Hotel, Campeche
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All reviewsdressing roomchaise loungesold townla piguaunder coverdual vanitieseach afternoonbright colorshotel restaurantlovely townsun terraceoriginal buildingperfect staynatural lightcenter courtyardwalk in showerexcellent location
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11 - 15 of 127 reviews
Reviewed 22 April 2017 via mobile

Stayed here for 10 nights in March. Absolutely beautiful. So quiet and peaceful, yet so central also. The pool is amazing and I loved just sitting and relaxing in the gardens also. All of the staff were very friendly and helpful. My room was nice...More

Thank ShellyAus
Response from Ricardo M, Director of Oprations at Hacienda Puerta Campeche, A Luxury Collection Hotel, CampecheResponded 23 May 2017

Dear ShellyAus, Thank you so very much for taking the time to review our Amazing Property! We are so glad you had a great time, you have truly made our day by lettting us know how satisfied you were! Thank you especially por recognizing the...More

Reviewed 6 March 2017

Whatever expectations of the Hacienda Puerta Campeche I might have had based on reviews and the Hacienda's own website, were far exceeded by my experience. We drove down the streets of Campeche and there, at the end of Calle 59 by an ancient wall, we...More

1  Thank lsnyder813
Response from Ricardo M, Director of Operations at Hacienda Puerta Campeche, A Luxury Collection Hotel, CampecheResponded 9 March 2017

Dear Isnyder813, Please receive my warmest greetings on behalf of The Haciendas' Executive Team. You have simply made our day! what a great review on our lovely Hotel! Thank you from the bottom of our hearts! We truly look forward to welcoming you back in...More

Reviewed 1 March 2017 via mobile

We spend just 2 nights here on our way from Merida to Palenque......the Hacienda is well located, easy to get to all the interesting points in the town, but is peaceful and quiet. The room we had (108 ) was spacious with a large king...More

1  Thank Melanie2109
Response from Ricardo M, Director of Operations at Hacienda Puerta Campeche, A Luxury Collection Hotel, CampecheResponded 6 March 2017

Dear Melanie2109, We hope this message finds you more than well! Thank you so much for taking the time to review our amazing property. I looks like you had a great experience at Hacienda Puerta Campeche and for that we are so very happy! It's...More

Reviewed 3 December 2016

Every detail in this hotel was amazing, great ambience and design. Location is very convenient, rooms are spacious and clean, and food is delicious. All the common areas, and especially the pool, are beautiful. The stuff is very friendly and professional, especially Oscar at the...More

Thank Tanya L
Management response:Responded 10 December 2016

Dear Tanya. Many thanks for choosing our house Hacienda Puerta Campeche during your visit in San Francisco de Campeche. Our associeted are very pleased to know your kind comments and that you enjoyed our service and property. Please let us know if you visit in...More

Reviewed 15 November 2016 via mobile

In the heart of the little historical center of Campeche, this Hacienda is just a must to do ! First of all I fell in love with the city, so cosy and relaxing with its colorful streets, and this atmosphere is also present in the...More

1  Thank CKV3
Management response:Responded 10 December 2016

Many thanks for your visit in our house Hacienda Puerta Campeche, We appreciate your kind comments about our service and facilities. for another hand, plase acept our apologies for the inconvenient with the wifi during your stay, i am pleased to inform that our maintenance...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Room Service
Spa
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Spa
Details
Price range
US$241 - US$459 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Campeche
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$241 - US$459 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Campeche
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (254)
Room & Suite (52)
Pool & Beach (46)
Dining (25)
Family and Play Areas (2)
Questions & Answers
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eruiz5456
25 July 2017|
AnswerShow all 2 answers
Response from Ricardo M | Property representative |
Good morning and thank you for contacting Hacienda Puerta Campeche. We do have a wheelchair that we can lend to our guest at no extra cost. Due to the nature of our building, which dates back to the XVII century, some of... More
1
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Jo J
26 May 2017|
Answer
Response from Ricardo M | Property representative |
Hello there! We love four-legged furry friends! The only limitation is the size, how big is your buddy? Best regards, Ricardo Mondragón
0
Votes
Google Translation
Cutner
27 February 2015|
Answer
Response from Daniel F | Property representative |
Good afternoon Ms. Cutner! We are going to be very glad to host you in Hacienda Puerta Campeche, in this property we have 15 rooms available. do you have any special date in mind for your vacations? in order to verify with... More
0
Votes
Google Translation
Room Tips
"Rooms which do not have windows onto Calle 59 are probably a bit quieter."
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"If you have problems navigating stay on the first floor. The stairs were kind of steep."
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"The pool in the middle of the rooms"
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"Room 9: on the swimming pool. Great nightview."
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