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We booked the trip on Expedia and when we went to check-in, the front desk said that they could not find our reservation and told us to wait. We waited and tried to understand the situation but we waited for 2 hours just for our...More
Booked two rooms via agoda app for an overnight stay with my family
1. All deluxe rooms were fully booked so they upgraded our reservation to LakeForest Mansion for free
2. The rooms are really spacious
3. The mansion has its own private pool...More
The place is good and relaxing. There are 3 pools and we stayed in orchard lanes since we are a family of 8 (2 kids). Nearest pool in our room is Talisay pool and way secluded than the 2 pools so it’s good. The room...More
We planned visiting this place last January 2018.
the place was huge, plenty of activities offered.
the breakfast buffet was superb.
the room is not really spacious but atleast they're clean.
one thing we didnt know was they dont allow grill or cook in most...More
Response from Guest Services B, Guest Relations Manager at Club Balai IsabelResponded 29 March 2018
Thank you for your detailed review of your experience here in Club Balai Isabel.
We are glad that you enjoyed your stay because of the activities, the buffet, the room and the ambiance. It is our vision that all our valued guests will be able...More
Stayed over night with my family, rooms are spacious and we have a view of the beach. The staff were very accommodating and friendly; from the water park, the restaurant, front office, engineer and housekeeping, all staff were very friendly.
Our air conditioning was not...More
Response from Guest Services B, Guest Relations Manager at Club Balai IsabelResponded 26 March 2018
Thank you for your review of your stay with Club Balai Isabel.
We are glad that you enjoyed the room that we have prepared for you and the view of the Taal Lake. It is our vision to showcase Filipino hospitality to every guest of...More