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The White Horse

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190 Reviews from our TripAdvisor Community

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Showing 190: English reviews
Reviewed 28 July 2016 via mobile

The staff were very welcoming and the accommodation was excellent. The room was light and spacious and I enjoyed a good nights sleep. Partly due to the excellent range of beers on tap. The shower was a little cosy but perfectly usable. The coffee and tea facilities provided in the room were generous and top brands. I arrived late but...

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Helpful?
Thank John A
overstrandhorse, Nathan-Head Chef at The White Horse, responded to this review

Glad you enjoyed your stay with us John, hopefully see you again!!

Leicester, United Kingdom
Reviewed 25 July 2016

We stayed for 2 nights with our two dogs and our 6 year old nephew. The room we had was spacious with a double bed, bunk beds and a large bathroom. Staff were very good and did everything to make us feel comfortable during our stay. Outside the garden was enclosed and had plenty of activities for children including a...

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Helpful?
Thank Dogs63
overstrandhorse, Nathan-Head chef at The White Horse, responded to this review

Many thanks for you're review, pleased you were happy with the room, in terms of menu choice we try to offer as many variables as possible on a very tight staff number in the kitchen so we try to change the menu often to keep the menu options interesting. Will look into the option of fresh fruit on the breakfast...

Norwich, United Kingdom
Reviewed 24 July 2016

Went for a meal this afternoon,24/7/16, waited over an hour in a non crowded hotel for our food, when it arrived the cod was cold and there was clearly a worm on the cod! Thus actually looked like it could have still been alive but can't be sure. Brought this to the attention immediately. Waitress apologised and offered an alternative...

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Helpful?
Thank PJR1956
overstrandhorse, Nathan-Head Chef at The White Horse, responded to this review

May I first apologise again for the issue with you're wife's cod, this is the first time I've encountered this problem entering the restaurant as checks are ensured for quality control from our supplier following strict guidelines and then prepped by my kitchen team, Unfortunately when it is positioned in the flesh of the cod it is impossible for it...

Lingfield, United Kingdom
Reviewed 18 July 2016

We stayed here while visiting friends in Cromer. Room was comfortable for the time we spent there but a bit small for a longer stay. The food was excellent and the menu varied but limited if you wanted to eat there often. I would recommend The White Horse for a short break but not for a longer time.

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Helpful?
Thank Peter L
overstrandhorse, Nathan-Head chef at The White Horse, responded to this review

Thanks for you're review Peter, happy you enjoyed our menu, please note we will always provide different dishes and special requests for our residents staying a longer period of time, hope to see you again.

Morecambe, United Kingdom
Reviewed 17 July 2016

We stayed overnight and found the whole experience amazing great staff,great food,great room even better we had a sea view,breakfast was to die for setting us up for the day,the evening meal was well cooked and presented and delicious and very reasonable cost wise,the staff were cheerful friendly and helpful ,a breath of fresh air in today's world

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Helpful?
Thank roger j
overstrandhorse, Nathan-Head chef at The White Horse, responded to this review

Thanks for you're great review Roger, hope to see you again.

Reviewed 17 July 2016 via mobile

Sometimes all you need is an apology. A simple complaint from a finalist for chef of the year in North Yorkshire was completely justified. A chicken leg bone was red with a small blood clot. It was clear that it wasn't properly cooked. The situation was easily rectifiable. Instead duty manager Lucy decided to justify the chef's actions by implying...

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Helpful?
Thank David R
overstrandhorse, Nathan-Head Chef at The White Horse, responded to this review

Thanks for your feedback David, may I firstly state that we would love to have you and your family dining with us again in the future, I'm sorry how the situation appeared to unfold; Please don't think that our (my) ability to accept criticism is the underlying reason that Lucie relayed to you my opinions, but if I receive food...

Leicester
Reviewed 5 July 2016

Stopped at The White horse for 2 nights bed and breakfast in June. Room was v clean its was one facing the road but we didnt have problems with traffic noise. Breakfast was very good we had to wait a long time as the electric kept cutting out but the young waiter kept apologising to us so we didnt mind...

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Thank Viv N
overstrandhorse, Nathan-Head Chef at The White Horse, responded to this review

Thanks for your feedback Viv, we look forward to seeing you again.

Adderbury, United Kingdom
Reviewed 2 July 2016

Twin room on the front of the hotel, bit noisy at times but not a major problem. Good food but lacks a lighter menu. Really friendly, helpful staff. Would go back. Walking distance to the sea and a large garden - if the weather had been kinder!

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Thank Jaxhead
overstrandhorse, Nathan-Head Chef at The White Horse, responded to this review

Many thanks for you're review, we'd love to have you back with us and while your staying myself and the kitchen team would be happy to prepare a lighter dish for you upon request.

Bucks
Reviewed 25 June 2016

My friend and dogs stayed two nights as part of our walk of the Norfolk Coast - warm welcome, relaxed atmosphere, food was great and the dogs loved it. Well worth another visit - much thanks to Lucie, Ben and the team.

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Thank Retriever_Tommo
overstrandhorse, Nathan-Head Chef at The White Horse, responded to this review

Thanks for taking time to review us!!!!! Hope to see you back at the White!!

Garstang, England
Reviewed 14 June 2016 via mobile

I arrived at the White Horse tonight after a long day to be told I did not have a reservation. I had email confirmation that I did but that changed nothing. I travel on business a lot and I had also booked the White Horse twice in the weeks to come. I asked for confirmation that these were OK to...

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Helpful?
Thank Jt1553
overstrandhorse, Nathan-Head Chef at The White Horse, responded to this review

Hi John, I appreciate your need to make people aware of the issue you experienced with us and we are deeply embarrassed about the situation and obviously harbour full responsibility,our booking system is fine but due to human error that we have addressed your booking didn't get placed into the system, this has never been an issue with the hotel...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
Official Description (provided by the hotel)
Seaside pub set on the beautiful North Norfolk coast, Two AA rosette restaurant and 4 star accommodation. ... more   less 

Additional Information about The White Horse

Address: 34 High Street, Overstrand NR27 0AB, England
Region: United Kingdom > England > East Anglia > Norfolk > Overstrand
Price Range: RM313 - RM551 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The White Horse 4*
Number of rooms: 8
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Questions & Answers

Questions? Get answers from The White Horse staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms 3 and 4 which are directly over the bar. Not sure about the others”
 of 5 bubbles MrAscot264, 15 Nov 2016 | Read review
“Large sunny room facing the road is lovely, but has a few steps.”
 of 5 bubbles 931JohnT931, 3 Nov 2016 | Read review
“try and get room 3 or 7 if you can”
 of 5 bubbles tonybrewin, 30 Sep 2016 | Read review
“We had dogs with us and Room One that we had was ideal”
 of 5 bubbles Dogs63, 25 Jul 2016 | Read review
“Not sure about the rooms but definitely check your food!”
 of 5 bubbles PJR1956, 24 Jul 2016 | Read review
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