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Sutton Staithe Hotel

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Traveller (4)
Room & Suite (7)
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Overview
  • Excellent33%
  • Very good39%
  • Average10%
  • Poor10%
  • Terrible8%
Travellers talk about
“riverside pub”(3 reviews)
“well cooked”(2 reviews)
“salad garnish”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Restaurant
Suites
Bar/Lounge
Pets Allowed
All hotel details
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Reviews (84)
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LanguageEnglish
28
31
9
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7
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All reviewsriverside pubwell cookedsalad garnishboating holidayate herepienorfolk broadsovernight stopmain mealpub foodrump steakwell worth a visitmy mumevening mealmain coursetea and coffeemoored
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1 - 5 of 84 reviews
Reviewed 3 days ago

Visited the hotel for dinner last Monday evening 21 May. We'd moored our boat just along from the place. Inside feels a bit like it needs some money spent on it. But don't let that put you off. The staff were excellent and very welcoming....More

Thank PAUL N
Response from SSHotel, Manager at Sutton Staithe HotelResponded 2 days ago

Hi Paul N Thank you for your kind feedback - we are so glad you enjoyed your meal and found our staff to be warm and friendly We are in the process of a much needed refurbishment and currently undergoing alot of building work so...More

Reviewed 3 April 2018 via mobile

Easter half term broads break - Stopped here Saturday afternoon, mooring up around 30 yards from the Hotel, warm open-fire to greet me and the family. We nestled down in the bar area and enjoyed a few drinks, I took the kids to play a...More

Thank RCutting1967
Response from SSHotel, Manager at Sutton Staithe HotelResponded 4 April 2018

Thank you so much for your lovely review , I have passed on your feedback to Lewis who was your bar man and Jack who was your carver - I hope we will see you in the future next time you are visiting Kindest Regards...More

Reviewed 1 April 2018 via mobile

Visited here today for carvery , poor customer service , the young lady who served us was miserable as if she didn’t want to be working on Easter Sunday. One of our deserts was syrup sponge and custard which was inedible it was obviously microwaved...More

Thank crazyoli5
Response from SSHotel, Manager at Sutton Staithe HotelResponded 4 April 2018

Dear Crazyoli5 Having spoken to the manager of carvery today he assured me that you ate your meal without comment and had you complained at the time that your dessert was not up to scratch we would of welcomingly replaced it with another for you....More

Reviewed 28 March 2018

After my last visit and review, my wife and I decided to re-visit the carvery after being told by the management that the carvery was being discontinued due to excess wastage, which was a load of rubbish. Anyway we visited Sunday and although the dining...More

Thank alanguestavg45
Reviewed 30 January 2018

I stayed at the Sutton Staithe October 2017 with a bed & breakfast package. The room was very well presented. The rest of the premises was 'interesting'. Filthy, run down, cables hanging everywhere. My real MASSIVE gripe is the VERY LOUD banging, loud music playing,...More

1  Thank Phil B
Response from SSHotel, Manager at Sutton Staithe HotelResponded 2 February 2018

Dear Phil B, Firstly, Thank you for your review, I am so sorry that you felt that you needed to express online your feelings regarding the 'interesting' premises after all these months, we would of gladly spoken to you during your stay and dealt with...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Things to do
Restaurant
Bar/Lounge
Details
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (4)
Room & Suite (7)
Questions & Answers
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PAUL N
16 March 2018|
AnswerShow all 5 answers
Response from Mike S | Reviewed this property |
There are a number of free moorings at the Staithe, however they do fill up pretty quickly especially during the main season, my advice is to try and arrive early afternoon to ensure a place. If you can get there by say 2.30... More
2
Votes
Room Tips
"Don't stay in room next to the corridor that connects the rear of the hotel. It's a gangway and used..."
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"Only a few bedrooms had been refurbished when we stayed but room 14 is lovely"
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"ask for a refurbished room"
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"All rooms are gradually being refurbished so chose a room that has. Room 3 has a lovely view over the Staithe"
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