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Officious unfriendly difficult grumpy staff says it all. Avoid at all costs. Every request was a "no". Beautiful house and grounds ruined by the staff. Training training training. No early check in available so checked in at midnight after a wedding we went to elsewhere....More
Thank Sarah A
Response from Diamond R, General Manager at Broome Park HotelResponded 23 August 2017
Thank you for your feedback. We are very sorry to read of your disappointment from your recent stay. Our check-in time is 16:00. Please be assured that we will always try and accommodate requests for an early check in, however there is a charge for...More
Hotel superb / room superb / hotel staff superb / restaurant ( separate franchise we were led to believe ) leaves a lot to be desired.
My opinion, stay at the hotel and eat out - that way you'll have a great time.
Booked for one night in a studio suite, we arrived early, the reception staff were very friendly and we were told where our room was. We walked up the very impressive stairs to find our suite, first impressions wow what a big room then we...More
Thank Lisa W
Response from Diamond R, General Manager at Broome Park HotelResponded 11 August 2017
Thank you for the time sharing your experience with us. We were sorry to read about your disappointment with the allocated apartment which appeared to not have been prepared for your arrival. All our accommodation should be serviced to high standards, and therefore we sincerely...More
I attended a close friends wedding here last week - what an absolute shambles! As it rained the ceremony was moved inside, with the reception in the marquee. Apparently Broome Park has only one set of chairs and even less staff because the Best Man...More
Thank Paul W
Response from Diamond R, General Manager at Broome Park HotelResponded 15 August 2017
Thank you for taking time to write this review. We were sorry to read you had cause for disappointment regarding the wedding ceremony and reception being held at our resort. We would advise that the wedding was catered as per arrangements with the wedding organiser....More
Arrived at a very impressive country residence through a winding drive. This was at one point the home of Lord Kitchener. Check in at reception was flawless & very informative. We were staying in one of the lodges in the beautiful grounds. 2 bedrooms, one...More