Which popular attractions are close to Sanctuary Cap Cana?

Nearby attractions include Juanillo Beach (0.7 km) and Beers of the World (0.01 km). See all nearby attractions.

What are some of the property amenities at Sanctuary Cap Cana?

Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant. See all property amenities.

Which room amenities are available at Sanctuary Cap Cana?

Top room amenities include a minibar, air conditioning, and a flat screen TV. See all room amenities.

What food & drink options are available at Sanctuary Cap Cana?

Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay. Learn more.

Is parking available at Sanctuary Cap Cana?

Yes, free parking and valet parking are available to guests. Learn more.

What are some restaurants close to Sanctuary Cap Cana?

Conveniently located restaurants include Blue Marlin, The Steakhouse, and Sanctuary Town Cap Cana. See all nearby restaurants.

Are there opportunities to exercise at Sanctuary Cap Cana?

Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. Learn more.

Does Sanctuary Cap Cana have airport transportation?

Yes, Sanctuary Cap Cana offers airport transportation for guests. We recommend calling ahead to confirm details. Learn more.

Are any cleaning services offered at Sanctuary Cap Cana?

Yes, dry cleaning and laundry service are offered to guests. See all property amenities.

Does Sanctuary Cap Cana offer any business services?

Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. See all property amenities.

Which languages are spoken by the staff at Sanctuary Cap Cana?

The staff speaks multiple languages, including English and Spanish. See all property amenities.

SANCTUARY CAP CANA: UPDATED 2022 Hotel Reviews, Price Comparison and 13,169 Photos (Dominican Republic)

Diana Carolina Q wrote a review Yesterday

Fort Lauderdale, Florida24 contributions2 helpful votes

THE PEOPLE MAKES IT ALL!! WHAT A MAGICAL VACATION THIS WAS!

This was by far one of the best vacation experiences we’ve had in our entire lives! We simply loved every single moment about this trip. Let me start by saying the resort is gorgeous, yes, the suite was absolutely amazeballs - we had the oceanfront castle suite - but none of that would even matter without the PEOPLE. The employees at the Sanctuary resort are super humans, I’m convinced they have secured a ticket straight to Heaven already, they are all such amazing individuals and they single handedly made this vacation one to remember forever. As soon as we got to the Castle we were greeted by Laury, OMG!! Words can’t describe how quickly we fell in love with this girl, one of the brightest and most genuine people we’ve ever met, Laury you know you have a homie in Miami forever! Thank you for being such a kind soul and being so ridiculously attentive with us. Then we met Miguel (much better than Sebastian! Lol - internal joke), one of the most humble souls in the entire world, always with such a serene attitude, always with a bright smile, saying hi to the two of them became our ritual and our mood setter every morning, Miguel helped us with absolutely everything we needed, no matter how silly the request was, he found a way to solve it and deliver for us, any time, any where he is simply the best! Ancelmo made the best passion fruit mojitos ever and got me totally addicted while he introduced my husband, who is a total rum lover, to his new favorite friend Barcelo Imperial, in matter of a day, most bartenders knew this was his favorite drink and would save him a bottle just for him, you just don’t see this customer service anywhere else, at least not in the states. It’s the type of customer service done for love and vocation not because of a paycheck, and although it’s fantastic to be pampered like this, it’s also heartbreaking to see that other people just whines and disrespects them… so please, be kind, they choose everyday to be the best version of themselves for you, so the least you can do is not be a freaking Karen! On the subject of food, all the restaurants were great, food is quite delicious, and there is something for every taste. After our very own romantic dinner at the beach, which I 100% recommend!! Our favorite one was definitely the sushi place in sanctuary town, the best sushi we’ve ever had! (I recommend the Nigiri fusion section, you are in for a treat) our Chef was amazing to us and Alexis was such a sweetheart! To all our waiters and hostesses, we LOVE you!!! Thank you thank you for being so attentive, I don't know how you can possibly remember all the things you did, from how I liked my coffee, to the extra lemons I liked, from the fruit juices, I mean, it was every little detail! Special shout out to Ana Madeline, I’ve never seen someone so expressively smile with her eyes, I never saw your actual smile (thank you Covid) but OMG what a beautiful and bright soul, everytime we met you at a restaurant our meal was a lot sweeter! We adore you! Saldana (Manuel), first and foremost the most gorgeous eyelashes in Dominican Republic, hands down (my husband agrees), you were our first waiter and you set the bar quite high for everyone else! I want you to know you stole our hearts and I don’t say this only because you got me drunk with so many cocktail choices at the Wok! Lol Thank you for such excellent service. Francisco must be the most easy going and joyful person I’ve met, he treated us like nothing less than royalty and spoiled me like a toddler. We can’t take you enough and as I told you before we left, a part of our hearts stayed with you. Geomar you made our romantic night so special, you made us fall in love again!! Also I had too much champagne lol! Thank you! To Randy, my one and only barista, I don’t know what sorcery you put in my coffee but you’ve ruined coffee for me forever! To Yerry and Cairo, our crazy musical duo at the buffet, we loved your energy and your rhythm thank you! Next time I’ll make you go viral ;). In terms of things to do and entertainment, everything was great, everyday there were activities in the pool and there were all sorts of events in the evening to kill the night at the Pub! We had the opportunity to also visit Scape Cana Park which was a ton of fun. To our entertainment team, I am so incredibly impressed by your hard work and how much love you put on what you do, thanks to you, my husband, a long with a bunch of strangers from so different places in the world collided every day to dance bachata, salsa and zumba in front of the entire resort, under the a perfectly sunny sky that made our skin melt a little every time (great for burning calories lol), you are a center of energy, and you truly draw people with your spirit, thank you thank you for making us laugh so hard and shake our booties until God knows what time at night. To my favorite crew ever! Spicy your goofiness made my day every day, thank you for the endless laughs. Pinky the tiniest but spiciest! You are pure fire my friend!! I was jealous that I could not learn those booty moves on the floor, that's next level stuff lol! Mr Magic and Fido who never took no for an answer and pulled us all to the dance floor at the club or at the pool to do all sorts of foolishness lol, thank you for a great time! Gasolina thank you thank you for always finding us the best spot at the pool you are made out of gold! Wakey Wakey, DJ Happy Boy, Black Diamond you guys are all fantastic and together you are just DA BOMB! You really made us feel like teenagers all over again trying to party as late as we could every night and dancing as if no one was watching! THANK YOU! And last but not least, the spa. If there was one part of the trip I would call good but not great, was the spa, just by comparing the prices to the quality of the offering, the prices are comparable to the standard hotel in Miami, yet the equipment and installations don’t necessarily match that, at least not in functionality, for instance, they didn’t have heated beds, or a hooded hair dryer at the salon, just little details that cheapen the experience. Nevertheless, it was the people that did it once again and made our visit one of a kind. I hate that I forgot to take their names to give them their deserved shout out but I was too relaxed to even think at the moment. They took such great care of us! We loved the pampering and left renewed, thank you also for being so patient with my puffy afro hairdo lol!…

Date of stay: October 2021

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catmom49 wrote a review Feb 2020

North Royalton, Ohio5 contributions10 helpful votes

Hotel's Favourite

Excellent service and beautiful resort!

This resort was amazing. The entertainment team was excellent! The rooms are large and the view from our room was breathtaking. This is our second trip here and it was just as good if not better than the first. The drinks were good and the service was great! Can't wait to come back!

Date of stay: February 2020Trip type: Travelled as a couple

10 Helpful votes

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Response from SanctuaryByPlaya, Director de Relaciones Públicas at Sanctuary Cap Cana

Responded 10 Feb 2020

Dear catmom49, Taiguey! Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Sanctuary Cap Cana. I was delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so much pride in ensuring that all of our guests only receive the very best in service. We look forward to have the pleasure of having you back home in the near future. Regards,

Emma B wrote a review 25 Jan

1 contribution

ABSOLUTELY AMAZING.

We absolutely adored our experience at Sanctuary; we owe it all to the incredible staff. Not to mention it has breathtaking views. Thank you to every staff member for welcoming us and bringing us into their beautiful country and home. A special thank you to the entertainment staff. Cappucino, Coca Cola Light, Pinky, Wakey-Wakey, Sexy Belly, Black Diamond, and the head of the entertainment staff, Mickey. These were the entertainment staff we had the opportunity to spend time with and grow close to. These incredible humans made our stay unforgettable. Each of these people go out of their way to make each guest feel comfortable and have the best time possible. Wow, I truly cannot say enough about each of these workers. The humor, care, work ethic, etc. is unmatched to anything I have ever seen. THANK YOU ENTERTAINMENT STAFF-- especially all of those lovely people I listed above. I would 100% visit Sanctuary again. Thank you to the lovely restaurant staff at every location. Thank you to the amazing bartending staff-- especially Miss Ruby. We love you! This review is long overdue! Thank you Sanctuary! Nothing but good things to express. Hope everyone is well.…

Date of stay: December 2021

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Taylor N wrote a review 25 Jan

1 contribution

Capriccio

Capriccio was one of our favorite dining experience of our week. From the menu selections, portion sizes, and intimate atmosphere it was an amazing dinner option as a honey moon couple. The hostess was quick to accommodate us when we were accidentally 2 hours early for our reservation. Felix and Levi are extremely attentive, hospitable, and made our dinner extra special. This will be one of the restaurants we visit many times during our stay!

Date of stay: January 2022Trip type: Travelled as a couple

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emilyW1476RG wrote a review 25 Jan

Amherst, New Hampshire1 contribution

Sanctuary Cap Cana is paradise

I had the most amazing stay in the terrace tower suite. The service is absolutely outstanding at this resort. Our butler Frank fulfilled our every want and need. The server Yocledy was super attentive, friendly and remembered us whenever we saw her!

Review collected in partnership with this hotel

Date of stay: January 2022

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