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Boulevard Zona Hotelera Playa Juanillo, Cap Cana, Punta Cana 23000 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
2 people have started booking this hotel
Hotel direct offer!2021 Kickoff Sale
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US$469
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Free cancellation until 12/03/21
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Free cancellation until 12/03/21
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Traveller (10607)
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Panoramas (21)
Videos (2)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sanctuary Cap Cana
Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

Location
Cleanliness
Service
Value
Travellers' Choice
Its inspired design combines the charm of a Spanish colonial village with the laid-back sensuality of the Caribbean and the stylish sophistication of streamlined, modern design accents. Bougainvillea-lined pathways lead guests through the resort grounds to 176 expansive, private suites housed in replicas of a tower, colonial buildings and fortress. Within the resort are 5 exceptional restaurants, 5 bars, an elegant casino, a half-mile private beach with sugar-white sand, and meeting space for up to 500 guests, while just minutes away lie all the world-class recreational appeals of Cap Cana.
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Room & Suite (1,994)1,994
Full view
Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Aerobics
Airport transportation
Valet parking
Paid wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa changing rooms
Fitness classes
Restaurant
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Bicycle tours
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Private beach
Additional bathroom
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
Seating area
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
Spanish
Hotel links
Special Offer:2021 Kickoff Sale

Location

Full view
53Somewhat walkable
Grade: 53 out of 100
14Restaurantswithin 1 km
2Attractionswithin 1 km
6,941Reviews1,642Q+A100Room tips
Traveller rating
  • 5,144
  • 1,112
  • 400
  • 159
  • 126
Time of year
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Popular mentions
MsDee wrote a review 22 Jan
Atlanta, United States2 contributions
Had an unforgettable girls trip in Punta Cana to celebrate my bday. It was a wonderful and refreshing getaway to celebrate abroad. Everyone there were so friendly and helpful to make my visit enjoyable to the fullest. Eric, our butler, was the best. He took very good care of us and made my bday celebration special! The spa retreat experience was ahh-mazing; big shout out to Mireya and Luis. Loved the yoga classes conducted by Sexy Monkey; he's an awesome instructor!! Can't wait to visit my Sanctuary family again soon...
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Date of stay: January 2021
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catmom49 wrote a review Feb 2020
North Royalton, Ohio4 contributions4 helpful votes
Hotel's Favourite
This resort was amazing. The entertainment team was excellent! The rooms are large and the view from our room was breathtaking. This is our second trip here and it was just as good if not better than the first. The drinks were good and the service was great! Can't wait to come back!
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Date of stay: February 2020Trip type: Travelled as a couple
4 Helpful votes
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Response from SanctuaryByPlaya, Director de Relaciones Públicas at Sanctuary Cap Cana
Responded 10 Feb 2020
Dear catmom49, Taiguey! Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Sanctuary Cap Cana. I was delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so much pride in ensuring that all of our guests only receive the very best in service. We look forward to have the pleasure of having you back home in the near future. Regards,
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Kathy G wrote a review 22 Jan
1 contribution
Sanctuary Cap Cana is a great resort. Beautiful views. Friendly attentive staff. Covid precautions are in place. I would definitely recommend. Eric, our butler, was the best. SO helpful and always available!!
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Date of stay: January 2021Trip type: Travelled as a couple
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ryancope53 wrote a review 19 Jan
1 contribution
Perfect vacation , perfect resort , perfect people !!!! Will be returning soon .... thank you to the following : Nancy Wander Carlos ( butler ) Carlos (bartender) Edward Cairo You made our trip unforgettable!!!
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Review collected in partnership with this hotel
Date of stay: December 2020
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Boston1980 wrote a review 19 Jan
Boston, Massachusetts6 contributions1 helpful vote
The service, food, attention to detail, cleanliness never disappoints us and this is why we keep going back. Impressed how they are handling everything with COVID-19. Everyone genuinely tries hard so that you have a good stay and a great time. Our third time going and can't wait to go back. Once again, everyone did an awesome job during our stay but we have to recognize the people that we interacted the most and went above and beyond. Our butler Eric, Gilbert and Reyna from the pool bar, the entertainment team, Juan, Chocolate, Gasolina, Fido, Happy Boy, from the love bar, Eddy, Micaela, Juana at the coffee bar, the guys from the restaurants, Super Yery, Angelo, Damar, Ana Madelin, Sandro, Cairo. I'm sorry if I missed the others. You guys have an amazing team. Thank you so much for making our stay once again, a fabulous one. Until the next time my friends!
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Date of stay: January 2021
Value
Location
Service
Room Tip: Rooms at the Castle are more private. We've stayed at the others and are good to.
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1 Helpful vote
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PRICE RANGE
US$300 - US$550 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sanctuary cap cana hotel punta cana, sanctuary cap cana resort
FORMERLY KNOWN AS
Sanctuary Cap Cana By AlSol
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaCap Cana
NUMBER OF ROOMS
324
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Frequently Asked Questions about Sanctuary Cap Cana
Which popular attractions are close to Sanctuary Cap Cana?
Nearby attractions include Juanillo Beach (0.8 km) and Beers of the World (0.09 km).
What are some of the property amenities at Sanctuary Cap Cana?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Sanctuary Cap Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sanctuary Cap Cana?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Sanctuary Cap Cana?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Sanctuary Cap Cana?
Conveniently located restaurants include Blue Marlin, Little John, and The Steak House.
Are there opportunities to exercise at Sanctuary Cap Cana?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Sanctuary Cap Cana have an airport shuttle?
Yes, Sanctuary Cap Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sanctuary Cap Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Sanctuary Cap Cana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Sanctuary Cap Cana have any great views?
Yes, guests often enjoy the ocean view available here.