We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Boulevard Zona Hotelera Playa Juanillo, Cap Cana, Punta Cana 23302 Dominican Republic
E-mail hotel
Lowest prices for your stay
Hotel direct offer!Book Direct for the Lowest Rates
US$613
View deal
Free cancellation until 31/10/22
Hotels.com
Expedia.com
US$613
View deal
Free cancellation until 31/10/22
Booking.comUS$613
TravelocityUS$613
Official Site
View all 19 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (4661)
Dining (236)
Videos (6)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
Read more
Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Ziva Cap Cana
Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 10 in Cap Cana
Location
Cleanliness
Service
Value
Hyatt Ziva Cap Cana is the newest all-inclusive resort for all ages in the beautiful gated community of Cap Cana. Located on the sought-after shores of Juanillo Beach, Hyatt Ziva Cap Cana is a tropical paradise where guests can indulge in all-inclusive luxury surrounded by local culture, magnificent ocean views and incredible amenities.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Game room
Babysitting
Valet parking
Internet
Hot bath
Lazy river
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Horseback riding
Snorkelling
Water park
Water sport equipment rentals
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Waterslide
Board games / puzzles
Nightclub / DJ
Video game console
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Gift shop
Outdoor fireplace
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Private balcony
Minibar
Cable / satellite TV
Flatscreen TV
Room service
Safe
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Romantic
Languages Spoken
English, French, Spanish
Hotel links
Special Offer:Book Direct for the Lowest Rates
3223Reviews258Q+A100Room tips
Traveller rating
  • 3,018
  • 139
  • 48
  • 18
  • 6
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Shanx wrote a review Today
3 contributions
We spent 7 days at Hyatt Ziva and can’t share enough raves. Rooms - very clean, new and well maintained Staff - every person was beyond friendly and kind Food - terrific. We especially enjoyed Mercado (buffet) for breakfast, Japanese for dinner (sushi one night and hibachi another) The extra plus to a great place has a name - Bladi. Bladi kept us up to date and never missed a beat. He handled our kiddos like a champ and spoiled us all. We have stayed at a number of all-inclusives, and this was highest of standards. Well done, Ziva! 😀
Read more
Date of stay: May 2022Trip type: Travelled
Helpful
Share
Mike R wrote a review Jul 2021
Bridgewater, New Jersey4 contributions11 helpful votes
Hotel's Favourite
Excellent stay! Highly recommend for families. Not one complaint. Tons of things to do and all staff were above and beyond helpful. Waterpark was the kids highlight as well as the sailboats. Entertainment was always exciting and fresh.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
8 Helpful votes
Helpful
Share
Response from Victoria Balbuena, Ventas at Hyatt Ziva Cap Cana
Responded 12 Jul 2021
Dear mikerF3225XV, We are delighted to know that you had a great vacation with your family. We are glad to read that your family enjoyed our Water Park. Thank you for your comments and looking forward to welcoming you once again! Kind regards, Victoria Balbuena Social Media Coordinator Hyatt Zilara & Ziva Cap Cana
Read more
Mel BF wrote a review Today
1 contribution
We travelled as a group of 8, including 3 children aged 4-9. And this resort was absolutely perfect for us! We all booked club ocean view rooms. The rooms were nice and spacious, with lovely views, stocked with snacks, water and soft drinks. We stayed for 12 nights so got to experience everything the hotel had to offer. During the day we took advantage of the kids club for 1-2 hours depending on the activities, we also used the water activities available for free on the beach (paddle boarding, kayaking etc). There are also activities for adults on the Zilara side which we took part in (hat making, painting). In the evenings the kids really enjoyed the just dance time after dinner and the shows (the Lion King and circus were a big hit). Food wise, there are so many amazing options! Plenty of seafood, pizza, salad, ceviche so there was something for everyone. My son has a severe peanut allergy and I felt very safe there even though there are peanuts on a few of the menus. As we travelled with kids, on a few occasions we got take out from the Zilara side and ate together on the balcony. One of the food directors Julio was a great help to us with bookings. Also highly recommend Martin at Brando's who was incredible! The Mercado buffet food options were great and staff all great (especially Carmen, the vegan station guy and the juice guy) but for us Chinola was our go to for breakfast, the view and and made to order buttermilk pancakes (off menu) were the best. There is an on site coffee shop (Coffee republic) which has ice pops, delicious donuts, cakes, pasties and tea / coffee all day long which were incredible! Although we booked club, the main pool was best for us with young kids. Arelis and Karina take such good care of all guests by the pool and brightened our days whenever we were by the pool, really lovely and friendly ladies! The spa is a must for all that visit, we each had a relaxing massage which was one of the best we'd all ever had! They will find evry ache, pain, knot you have and make it disappear within the hour, so so good! Also Juan at the spa was fantastic, he guided us through the water therapy wonderfully. My only few gripes are the rooms are a little damp and on the second to last day I had my sunglasses stolen in the Chinola bathroom whilst helping my son in a cubicle (just to add this was not anyone from the hotel staff!) Do not hesitate to book, its an amazing place!
Read more
Date of stay: April 2022
Location
Cleanliness
Service
Helpful
Share
Ann D wrote a review Today
1 contribution
Fantastic vacation with our family and two other families. Excellent people, service, food and endless fun! We’ve been to several all-inclusives and easily recommend Hyatt Ziva. The staff was warm and friendly, can’t say enough about Bladi, Pedro and Cristopher!! We celebrated a birthday and the extend they went to to make us feel special was spectacular. ♥️🎉🎂 Highly recommend, we did not have one negative experience in our 6 day stay. While the views and scenery are amazing, the people are even better!
Read more
Date of stay: May 2022Trip type: Travelled
Helpful
Share
Response from Victoria Balbuena, Ventas at Hyatt Ziva Cap Cana
Responded today
Dear anndE2770EO, Your positive words made us really happy, we really appreciate the time you took to write such a positive review! We would like to add that our team members play an indispensable role in our customers' experiences. We are proud of the effort from our team and we highly value you mentioned our associates in your comments. We are going to extend your comments to Bladi, Pedro, and Cristopher. We are delighted to read this comment and we are looking forward to welcoming you to our slice of paradise in Cap Cana with all your loved ones. With our hands in our hearts, Regards from Punta Cana! Madeline Serrano Social Media Coordinator Hyatt Ziva & Hyatt Zilara Cap Cana
Read more
Traveler741404 wrote a review Today
1 contribution
Christopher and Bladi were amazing butlers! We traveled with two other families where we had six rooms to celebrate college graduations and birthdays! Both of them were amazing and always available to our group everyday and checked in several times to ensure we had what we needed. Thank you for the amazing time and making fun memories for our FRAMILY!
Read more
Date of stay: May 2022Trip type: Travelled
Helpful
Share
Response from Victoria Balbuena, Ventas at Hyatt Ziva Cap Cana
Responded today
Dear Traveler741404, Thank you for sharing your comments regarding your experience with us! we are so happy that our services have made such a positive impact on you and your companions. Also, we feel proud of the effort from our team and we highly value you mentioned our associates in your comments. We are going to extend your comments to Christopher and Bladi. We feel grateful for your trust in us and we are looking forward to welcoming you once again to our paradise. With our hands in our hearts, Regards from Punta Cana! Madeline Serrano Social Media Coordinator Hyatt Ziva & Hyatt Zilara Cap Cana
Read more
Previous
123456
PRICE RANGE
US$423 - US$907 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaCap Cana
NUMBER OF ROOMS
375
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Hyatt Ziva Cap Cana
Which popular attractions are close to Hyatt Ziva Cap Cana?
Nearby attractions include Juanillo Beach (0.5 km) and Beers of the World (1.1 km).
What are some of the property amenities at Hyatt Ziva Cap Cana?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Hyatt Ziva Cap Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Ziva Cap Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hyatt Ziva Cap Cana?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Hyatt Ziva Cap Cana?
Conveniently located restaurants include Blue Marlin, The Steakhouse, and Sanctuary Town Cap Cana.
Are there opportunities to exercise at Hyatt Ziva Cap Cana?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hyatt Ziva Cap Cana have an airport shuttle?
Yes, Hyatt Ziva Cap Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hyatt Ziva Cap Cana have airport transportation?
Yes, Hyatt Ziva Cap Cana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Ziva Cap Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Ziva Cap Cana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.