Kochi Marriott Hotel

Kochi Marriott Hotel

34/1111 N. H. 47 Lulu International Shopping Mall, Edappally, Kochi (Cochin) 682024 India
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Room & Suite (426)
Kochi Marriott Hotel
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About

5.0
#1 of 7 hotels in Edappally
4.8 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.8 of 5 bubbles
Value
Welcome to the signature Marriott Hotel in Kerala, India. Marriott Kochi Hotel is a luxury Kochi hotel offering a sophisticated and comfortable home away from home for business and leisure travelers visiting southwest India. Located within the Kochi Lulu Mall campus, the hotel has convenient proximity to the city attractions, the city center and just 30 minutes away from the airport. Experience the intriguing tastes of Kerala's many culinary influences at our restaurant, Cassava.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Coffee shop
Babysitting
Airport transportation
Business Centre with Internet Access
Valet parking
Wifi
Paid internet
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Snack bar
Wine / champagne
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Massage
Salon
Steam room
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Outdoor furniture
Shops
Sun loungers / beach chairs
Butler service
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Telephone
VIP room facilities
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand films
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Pool view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Charming
Languages Spoken
Hindi
Hotel links
Special Offer:Earn points toward free nights.

Location

34/1111 N. H. 47 Lulu International Shopping Mall, Edappally, Kochi (Cochin) 682024 India
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 87 out of 100
87
Kochi Airport
16.5 km
See all flights
2 Attractions
within 0.5 kilometers
5.0
5.0 of 5 bubbles3,276 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Kochi Marriott Hotel earns rave reviews for its elegant atmosphere and sophisticated charm, with guests frequently commending the cleanliness and luxury of the well-maintained rooms. While the rooms are celebrated for their comfort and ample amenities, a few travelers suggest adding Qibla direction and air humidifiers. The hotel's prime location near Lulu Mall and convenient transport links, such as metro stations, is a highlight for many. Guests have called out the exceptional service and food offerings as providing good value, though some note laundry services can be costly. Overall, the attentive service and extensive amenities at the Kochi Marriott Hotel come highly recommended.
Location
Convenient
Atmosphere
Sophisticated
Rooms
Comfortable
Value
Satisfying
Cleanliness
Immaculate
Service
Attentive
Amenities
World-class

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3,276Reviews43Q+A100Room tips
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Detailed Reviews
Prabhleen wrote a review Feb 2020
4.0 of 5 bubbles
I had been staying in this hotel from quite some months now.There are a lot of pros as well as cons of being a long stay guest over here.
If you are planning to stay here for few days or a week,go ahead,you will have a wonderful experience just as I had when I stayed here for a night or two last year and also my experience in initial few days of long stay was wonderful.
Still pros outweighs the cons for sure,there’s no doubt in that.
I am always pampered a lot by Chefs and IRD staff.
Nitish,Ayush,Rinoy in KK really take very good care of me.I feel like home at the restaurant,feeling like a child being pampered.
Chefs always make efforts to help me with my diet plans.
Arish and Albin , concierge are very good friends by now.
I had been ill while staying here and they made all efforts possible to make sure that my illness period passes in ease.
The staff at fitness Center-I don’t know their names,they all are just so caring.
Housekeeping always surprises me by their intuitive nature to understand guest’s preferences.
Coming to cons of being a long term guest:-
The problem is other guests come,they give a feedback and they are well taken care off and their feedback is taken in a positive stride to improve their experience and then the guest leaves.
But if you are staying in hotel for long time,with no plans to leave specially when you are ill,anyways can’t think of shifting in illness,in that case they get feedback from you every single day and for them it becomes like a routine thing and they easily start to ignore your feedbacks.
I have noticed them taking smaller issues of a member level guest more seriously than bigger issue of mine , although I am ambassador elite now.
Although that’s not always the case.As I said pros outweighs the cons and it also varies from staff to staff.Some do care and do it because they believe in the Indian philosophy of guest being regarded as a Deity while others do because hospitality is a business and they do so for money while some would just view you as a complaining personality pertaining to the fact that I am here from long time,so more feedbacks compared to those guests who come and leave.
While few people have a habit of focusing only on the negative , so they easily forget whatever positive feedbacks you give and focus only on the negative.

But again I would highlight that pros of being a long term guest are more than the cons but cons hurt when you see the partial behaviour of other guests feedbacks being taken more seriously than yours.
Although I have repeatedly brought this thing to notice of managers but still it keeps happening.And sometimes they just keep giving explanations as to that’s not the case instead of working on it.

The other day there was a lizard in my room and I was highly impressed by how housekeeping came to my room within 5 minutes of bringing this to their notice and got it out.
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Date of stay: February 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kochi M, General Manager at Kochi Marriott Hotel
Responded 24 Feb 2020
Dear kauranand, Thank you for your review on TripAdvisor. Thank you for your detailed review and laudable comments regarding the services at our hotel and we have passed your kind remarks which are truly encouraging to our team. We sincerely apologise for the inconvenience caused during your stay and we have notified the respective departments to take corrective measures to stall any such incidents that affect our guest experience. We assure you that we treat all our guests equally, including members. However, we have noted your feedback and will work towards ensuring such instances are not repeated. We wish to welcome you back to experience changes and wish you the best in all your travel sojourns. Warm Regards, Sumeet Suri General Manager
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Iowatrav wrote a review Feb 2020
5.0 of 5 bubbles
A lot of people check this forum for budget lodgings but for those interested in comfort I recommend the Marriott hotel in Kochi. I stayed there four nights and was completely happy; the hotel is five years old and situated next to the largest mall in Kerala (photo is from my room). Going to malls is not why people come to India but it was nice to visit and a surprise to see all the upscale shops, not to mention the cross-section of Indians at the mall. My stay at the hotel was made especially comfortable with the help of Shaurya Gupta, assistant manager, who aided me with a late check out. Also, Aneesha Kurian provided expert travel assistance, and Ayush Melwani was always available to cater to my dining needs. Finally, two day-trips, one to Fort Kochi and one backwaters cruise (photo) were a fun success thanks to the kind care of Ajith. If you’re looking for a comfortable place to stay in Kochi you can’t go wrong with this Marriott.
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Date of stay: January 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kochi M, General Manager at Kochi Marriott Hotel
Responded 2 Feb 2020
Dear Guest, Thank you for your kind remarks regarding your recent stay at Kochi Marriott. We are indeed happy to know that you had a brilliant stay at the hotel. We thank you for such laudable comments and the same has been shared with my team here. We look forward to your next visit. Warm Regards, Sumeet Suri General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Sukanya wrote a review May 2021
5.0 of 5 bubbles
I have recently ordered through Kochi Marriott as Marriott has come up with their Marriott on wheels plan keeping the current situation in mind. The price is reasonable, it has a variety of dishes and specially the delivery is on time. The food is delectable and the packaging is nice and my meals don't leak. Special mention to Nitish, Prashika, the chef who made my food and the entire Kochi kitchen team. I loved and enjoyed it thoroughly. Would love to order and visit you again.
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Date of stay: May 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kochi Marriott, Marketing at Kochi Marriott Hotel
Responded 7 May 2021
Dear Guest, It is a delight to know that we were able to host you brilliantly . We are happy to learn that our services were up to your expectations and you enjoyed our food. We will definitely share your feedback with our team. We wish to welcome you back in future as well. We once again thank you for your kind review on this forum. Warm Regards Subhankar Bose General Manager
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D0ubleO7 wrote a review Jan 2020
Washington DC, District of Columbia
5.0 of 5 bubbles
Thank so much for making our stay so wonderful! The past two weeks in we had an intense and hectic schedule in Kochi. Staying at the Kochi Marriott was an incredible relief for us as we were able to decompress and relax. For us, it was like being at home. The Kochi Marriott team and staff hands down was amazing in providing excellent service and responding effectively with our requests. This includes the Kochi Kitchen team, the guest relations team, housekeeping team, and the front desk team. Every staff member we engaged with made our stay incredible. Thank you and look forward to returning in the near future.
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Date of stay: December 2019
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Higher level corner rooms are more quieter.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kochi M, General Manager at Kochi Marriott Hotel
Responded 19 Jan 2020
Dear Guest, Namaskaram from Kochi Marriott and Thank you for your kind remarks regarding the services of our staff and other offerings. We are indeed happy to know that you had a brilliant stay. We wish to welcome you back in future, till then wishing you the best in all your travel discoveries. Warm Regards, Sumeet Suri General Manager
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Ajay N wrote a review Jan 2020
London, United Kingdom
5.0 of 5 bubbles
A hotel is only as good as the staff and the staff at the Marriot Kochi go above and beyond to ensure guests are catered for. From the buggy driver that took us to the mall next door (& let my son co-drive) to the concierge desk, fantastic.

A special shout out to the catering staff who really looked after me. I’d twisted my ankle so got about in a wheelchair for the duration of my stay. The sous chef (Sherin)as well as Krilda paid particular attn to me to ensure I was comfortable and had what I needed.

Likewise the person that did my massage took it on himself to push my wheelchair back to my room and make sure I was settled in the room. He didn’t have to but he wanted to ensure I was ok. That is beyond the job description and reflects the customer service ethos that the whole team have at the Marriot in Kochin.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kochi M, General Manager at Kochi Marriott Hotel
Responded 9 Jan 2020
Dear Guest, Namaskaram from Kochi Marriott! Thank you for bestowing us with excellent ratings on this wonderful forum. We are glad that you had a pleasant stay and I take pride in sharing your compliments to my team here. We are indeed happy to learn that you had a wonderful stay and enjoyed the hotel facilities and amenities provided at the hotel. We await the pleasure of welcoming you soon for yet another brilliant stay. Warm Regards, Sumeet Suri General Manager
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S Sam wrote a review Feb 2021
India
5.0 of 5 bubbles
One safest place in Kochi to stay in this special situation.
Their priority is for our safety so we can give our priority to our important things. They are implemented new protocols to maintain their high standards of hygiene and safety. And also strictly following govt regulations. Its a suitable hotel for business trip as well as family trip.

Public areas are cleaning / disinfection frequently.
Sanitizers are arranged everywhere.
Mask and social distance are compulsory.
Contactless payment options are available.
Additional cleaning services are available up on just a request.
Disinfectant wipes are available in rooms.
Informative booklets were replaced with digital formats.
Reservation is required for fitness centre and spa because of hygiene and safety.

Sincere thanks to the entire team and especially to Nandani Varma.
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Date of stay: December 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: I like upper rooms to get a panoramic view of city
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kochi Marriott, Marketing at Kochi Marriott Hotel
Responded 7 Feb 2021
Dear Guest, Thank you for your kind remarks regarding your recent stay at Kochi Marriott. We are indeed happy to know that you had a brilliant stay at the hotel. We thank you for such laudable comments and the same has been shared with my team here. We look forward to your next visit. Warm Regards Sumeet Suri General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
shanil182002@gmail.com wrote a review Aug 2021
Vagamon, India
5.0 of 5 bubbles
Well organised by Mr.sooraj and team ,we where around 45 people for the party and booked 13 rooms .rooms was clean and sanitized and all the hotel and premises was following the covid protocol and felt very safe ,food was extremely good and tasty.

Thank you very much MARRIOTT team cochin
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kochi Marriott, Marketing at Kochi Marriott Hotel
Responded 17 Aug 2021
Dear Guest, Thank you for choosing to stay at Kochi Marriott Kochi Hotel and for your amazing feedback! We are delighted to know that you had such a great time with us and that you enjoyed all aspects of your stay. Your kind words and compliments towards our overall facilities and excellent services are a big recognition to the team. This will certainly be shared with the entire team. We look forward to having you with us again, hopefully for a longer period of stay with us in the near future. Warm Regards Subhankar Bose General Manager
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Rems2967 wrote a review Dec 2020
Thiruvananthapuram (Trivandrum), India
1.0 of 5 bubbles
No respect for Covid protocol. Lifts and lobby were heavily crowded. People walking around without masks. No one ensuring any safety or discipline.Staff themselves were very callous. Worse part is the staff themselves were cramming the lifts while guests are waiting. After waiting for 30 minutes went upto 21st floor room in a fully crowded lift,with people talking without mask.

Still we thought all this could be because of the conference that seems to be happening, after all its a Marriot.We open the door to our room 2125, walk in and there is a couple who is dressing.We are just stunned.The lady starts shouting. This has been our single most humiliating experience in a hotel. We immediately inform the floor staff , a lady about this and nothing happens.This lady is fiddling with her mobile, after 10 minutes , my hubby calls the lobby and informs the situation. Just as we go down the lift, we see our luggage being taken to 2125, despite all the info shared.

The manager was apologetic and offered a luxury room. We turned it down,collected refund and moved out.Mishaps are understandable, but comprising safety and customer service is uncompromisable.The staff need some serious training , mentoring and above all enthusiasm.
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Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kochi Marriott, Marketing at Kochi Marriott Hotel
Responded 11 Dec 2020
Dear Guest, We're extremely sorry that you had to face such difficulties; problems in customer service is not something we are known for. We hope you will give us another chance to earn you back as a customer. Warm Regards, Sumeet Suri General Manager
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Shaju Jose wrote a review Nov 2021
5.0 of 5 bubbles
Premium Marriot property with luxuriuos trims and fittings designed with a taste to indulge. Rooms, especially higher floors, offer unlimited views of cityscape.

Right from security, valet assists, concierges, front desks, they take care of needs with big smiles. Special mention to Mr. Nikhil and Ms. Yadav from front desk, and Chandrima of Guest relations.

Pools, though not infinity pool, are kids and family friendly with ample support staffs around. Pandemic lock down has made them bit rustic, though.

Business travellers have a well suited work table and accessible ports within easy reach. Executive lounge offers quite some business meeting conducive environments.

As our visit with family friends were during immediate post pandemic less than normal time period, all restaurants were not in service. However, banquet Kochi Kitchen hall has full array of buffet and ala carte to indulge your taste buds. Various Indian cuisines including , Southern Indian delicacies are sure bets, however, asian, continental seems bit more to desire for, in terms of spread and flavour.

Courteous chefs and sous chefs made sure guests are served well and in comfort with their personal visits. Special mention goes for Mr.Tomson, Mr. Binu, and the rest. F&B team is always there to assist you with mighty supervision of Mr.Prasanth Bora.

Excellent experience, truly to the Marriot premium signature property in Kerala.
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Date of stay: October 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kochi Marriott, Marketing at Kochi Marriott Hotel
Responded 7 Nov 2021
Dear Mr. Shaju, Thank you for choosing to stay at Kochi Marriott and for your amazing feedback! We are delighted to know that you had such a great time with us and that you enjoyed all aspects of your stay. Your kind words and compliments towards our overall facilities and excellent services are a big recognition to the team. This will certainly be shared with the entire team. We look forward to having you with us again in the near future. Warm Regards Subhankar Bose General Manager
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DrThomas2712 wrote a review Jul 2021
5.0 of 5 bubbles
Kochi Marriott offers you the best in class service. Recently spent a night there with my family. Kochi Marriott staff make you feel at home with their most cordial services. Special thanks to Mr Jeffin and Mr Rinoy for their exemplary services. The breakfast buffet for the in-house guests is really well organised addressing all necessary COVID precautions. Thanks to Mr Joms for his courteous services at the Casava.
Thank you team Marriott. 🙏
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kochi Marriott, Marketing at Kochi Marriott Hotel
Responded 27 Jul 2021
Dear Guest, Thank you for your kind remarks regarding your recent experience at Kochi Marriott. We thank you for such laudable comments and the same has been shared with my team here. We look forward to your next visit. Warm Regards Subhankar Bose General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chandrika N asked a question Oct 2022
2 contributions
Do you have pick up service from kochi airport?
Answer from JimmyK
10 contributions
Yes. Airport pick is available. But it's a paid service.
Nik78 asked a question Nov 2021
Kochi (Cochin), India7 contributions1 helpful vote
How much is buffet dinner rate ?
Answer from S Sam
India187 contributions140 helpful votes
1500+tax
sachin02 asked a question Mar 2021
Surat, India57 contributions43 helpful votes
I need email I’d of hotel for reservation Enquire
Answer from Sach
New Delhi, India8 contributions
Book thru Marriot Bonvoy
Eman Sh. wrote a tip 9 Jun
Kuwait City, Kuwait64 contributions13 helpful votes
4.0 of 5 bubbles
"Avoid Lulu mall during weekends"
Read full review
Bimal B wrote a tip 9 Jun
Dubai, United Arab Emirates189 contributions108 helpful votes
1.0 of 5 bubbles
"Don's consume Hotel Water served in your rooms. Foul smell. Must ask for some good Mineral Water in the room."
Read full review
Passport03643358733 wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"Best hotel at the city"
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Inspire18904032288 wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"You should continue like this and maintain the standard."
Read full review
Lithium1 wrote a tip May 2024
51 contributions35 helpful votes
2.0 of 5 bubbles
"Choose this location if your work is in and around downtown Kochi. If not then look elsewhere. "
Read full review
Not the right property for you?
There are more places to choose from in the Edappally area.
PRICE RANGE
RM 547 - RM 631 (Based on Average Rates for a Standard Room)
LOCATION
IndiaKeralaErnakulam DistrictKochi (Cochin)Edappally
NUMBER OF ROOMS
273
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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KOCHI MARRIOTT HOTEL: UPDATED 2024 Reviews, Price Comparison and 1,947 Photos (Edappally, India) - Tripadvisor

Frequently Asked Questions about Kochi Marriott Hotel
Which popular attractions are close to Kochi Marriott Hotel?
Nearby attractions include Edappally Church Complex (0.9 km), LuLu Mall (0.3 km), and Kerala Museum (1.2 km).
What are some of the property amenities at Kochi Marriott Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Kochi Marriott Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Kochi Marriott Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and an outdoor dining area during their stay.
Is parking available at Kochi Marriott Hotel?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Kochi Marriott Hotel?
Conveniently located restaurants include Kochi Kitchen, Cassava, and Dhe Puttu.
Are there opportunities to exercise at Kochi Marriott Hotel?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Kochi Marriott Hotel have airport transportation?
Yes, Kochi Marriott Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Kochi Marriott Hotel located near the city centre?
Yes, it is 0.8 km away from the centre of Edappally.
Are any cleaning services offered at Kochi Marriott Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Kochi Marriott Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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