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Iguana Crossing

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527 Reviews from our TripAdvisor Community

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Showing 388: English reviews
Minnesota
Reviewed 1 October 2016

If you are looking for a hotel to stay on Isabella Island, then you really must consider the Iguana Crossing Hotel. Excellent location, modern hotel and superb staff. The cook to order breakfast is good and you will find the accommodations comfortable.

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Helpful?
Thank georgehI5615KH
Mauricio1959, General Manager at Iguana Crossing, responded to this review

Dear Guest Thanks for taking the time to make your comment, it was a pleasure for us to receive flattering words from you, it encourages us to continue improving our service, all staff of the Hotel Iguana Crossing felt very happy we had here as a guest, and we hope that you can get back on your next vacation Regards

Washington DC, District of Columbia
Reviewed 22 September 2016

The service at the hotel is the worst I experienced in the Galapagos. The woman at the front desk was very cold and seemingly only interested in customers leaving her alone. Overall, the hotel has a depressing vibe and feels dead on the inside. There's no life. I was happy to leave this hotel and move on to my next...

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3Thank jonathanpC511MI
felipe t, Owner at Iguana Crossing, responded to this review

Dear Jonathan: We feel sorry that you did not get what you expected from our Female staff, we are always trying to improve our service and giving our guest there space ,but there are somthings our staff , just CAN NOT do for the guest..... although some times when one is alone ,unfortunally finds the reflection of himself and blame...

Toronto, Canada
Reviewed 15 September 2016

This is the best hotel you can stay at in Puerto Villamil. It is suppose to be a luxury hotel, which it is for the island but do not think that it will have the same service/amenities standards as some of the bigger vacation locations. This is a very "chill" island, so expectations on services should be lowered accordingly. Pro:...

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Helpful?
Thank JJ L
Mauricio1959, General Manager at Iguana Crossing, responded to this review

Dear guest The team's Crossing Iguana welcomes your opinions and we are happy that you had a wonderful time on the islands. We will continue working on the preservation of our resources such as water and light to preserve this beautiful place where you can return at any time and are happy to welcome you again. Thank you.

Greenwood, Indiana
Reviewed 14 September 2016

Great view from our suite! Staff very helpful! A top in general when traveling to Galápagos - cash is 99% the only thing they take here so take plenty of cash! Credit cards are not taken pretty much everywhere- they charge you extra if they take your credit card. We rented bikes on Isabela. Wonderful trip!

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2Thank lbarne_725300
Mauricio1959, General Manager at Iguana Crossing, responded to this review

Dear Guest Thank you very much for having chosen our hotel for your holiday and also comments on how well you feel during your stay, all the people who make Iguana Crossing, always try to make our guests feel comfortable Looking forward to your visit into a new opportunity Regards

Washington DC, District of Columbia
Reviewed 14 September 2016

Brrrrr...I´ve visited about 40 countries and am used to getting the "tourist cold shoulder" from locals (often justified as many tourists do not travel respectfully), but the treatment here was simply frigid. We stayed here three nights as part of the Darwin´s Footprints 6/5 tour offered by Red Mangrove (see separate review). Red Mangrove had just liquidated their Isabela location...

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Thank Lionne777
Mauricio1959, General Manager at Iguana Crossing, responded to this review

Dear Guest Thank you for letting us know your opinion, for us is very important because through them we know what the points where we need to improve are. In the same way we offer our apologies for the problems of the service they received during their stay, we management are taking the necessary corrective measures to avoid recurrence. Thanks...

Cupertino, California
Reviewed 8 September 2016

My family enjoyed our stay at Iguana Crossing. The staff was super friendly and helpful. The manager upgraded us to an ocean-view room at no extra charge. The hotel is located ideally at the boundary of the national park, which allowed us to walk to some of the interesting spots to view wildlife. Bike rentals are also available close to...

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Thank av345
Mauricio1959, General Manager at Iguana Crossing, responded to this review

Dear Guest Thanks for letting us know your comments are very valuable to us. I'm glad you have appreciated the personalized service and attention of our team., And has had a restful atmosphere and excellent experience throughout your stay with your family We will continue to innovate and look forward to welcoming you again in our hotel. Best regards

Tustin, California
Reviewed 27 August 2016 via mobile

Iguana Crossing is the nicest boutique hotel you could ever imagine considering its remote location in the Galápagos Islands. The manager, Pedro, greets you upon arrival and the tip of the hospitality iceberg reveals itself. The guest rooms are nicely appointed each with either an ocean view or a lagoon view. Nice amenities are provide, shower gel, shampoo, conditioner, lotion....

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Thank SpartacusScrimshaw
Mauricio1959, General Manager at Iguana Crossing, responded to this review

Dear Guest Thank you very much for letting us your comments from your experience in our hotel. I'm glad you selected us as your holiday destination and especially we could meet part of their dreams. That's good to know you enjoyed our facilities and areas of the hotel, what we seek is the greatest satisfaction of our guests. We hope...

Savannah, Georgia
Reviewed 15 August 2016

My husband and I took our parents on a trip to Ecuador. Our son-in-love arranged everything for us as he grew up in Ecuador. The only part of the trip in which he did not accompany us was to the Islands. We had this part of the trip handled by a tour company. These accommodations where part of the package...

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1Thank coffeyhomeschool
Mauricio1959, General Manager at Iguana Crossing, responded to this review

Dear Guest Thank you very much for taking the time and making your comments, thank you very much on behalf of all staff and Iguana Crossing Family Hotel Finch Bay for so nice words to our team. I want to thank you for having selected as your holiday destination, I'm glad that your experience was the best with us and...

Tampa, Florida
Reviewed 14 August 2016 via mobile

This hotel was beautiful and just from the view and outside building condition it is obvious it is definitely the best in the area. I appreciate its efforts in being eco friendly so the push showers did not bother me. Wifi would be nice in the rooms also, but I didn't mind too much, you are on Galápagos after all...

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2Thank Tampa33606
Mauricio1959, General Manager at Iguana Crossing, responded to this review

Dear Guest Thanks for your comments is our duty to make our guests feel the confidence you are staying in a hotel where we provide a specialized service, have taken into account your suggestions and have already made some changes to thereby provide a better service. We will continue to innovate and look forward to welcoming you again in our...

Wiesbaden, Germany
Reviewed 11 August 2016

We had a really good time at Iguana Crossing.The hotel is amazing.The only reason why I'm not giving 5 Points is that the rooms do not have cable tv. Even if you do not travel to Galapagos to watch tv. It is nice to be able to watch the news or sporting events in your room. For a hotel of...

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Thank Feinschmecker_0983
Mauricio1959, General Manager at Iguana Crossing, responded to this review

Dear Guest Thanks for your time to give us your valuable feedback. First I want to thank you for your visit to our hotel, I was honored to have them as guests. Our commitment is to achieve the greatest satisfaction of all our visitors, we have taken into account their positive comments and I inform you that we have already...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
Official Description (provided by the hotel)
Iguana Crossing is Isabela's newest and most innovative hotel. Its minimalist design and superior service offer guests a privileged experience on this scarcely populated island. Iguana Crossing is located in between Isabela's extensive white sand beaches and directly behind a wildlife-filled lagoon. Iguana Crossing offers an oceanfront swimming pool, Jacuzzi, 12 fully equipped rooms and a master suite. ... more   less 

Additional Information about Iguana Crossing

Address: Av. Antonio Gil, Puerto Villamil 200250, Ecuador
Region: Ecuador > Galapagos Islands > Isabela > Puerto Villamil
Price Range: RM1,047 - RM1,876 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Iguana Crossing 3*
Number of rooms: 14
Reservation Options:
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Also Known As:
Iguana Crossing Hotel Puerto Villamil
Iguana Crossing Puerto Villamil, Isabela, Galapagos Islands
Hotel Style:
#1 On the Beach Hotel in Puerto Villamil
#1 Romantic Hotel in Puerto Villamil
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Questions & Answers

Here's what travellers have asked, with answers from Iguana Crossing staff and other travellers.
6 questions
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Seattle, Washington
8 months ago
San Francisco
over a year ago
8 months ago

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Questions? Get answers from Iguana Crossing staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Balcony/terrace on first floor if staying several nights. Ocean view worth the upgrade”
 of 5 bubbles Forestalle, 15 Feb 2017 | Read review
“We had a volcano view room which was fine as the bar/lobby has sofas and chaise lounges with a beautiful view of the ocean which was not crowded. It is a small hotel with enough space for all guests. An ocean view room would have been nicer, but we would not have met as many amazing people if we stayed in our room and looked at the water. ”
 of 5 bubbles LisaA340, 13 Feb 2017 | Read review
“I would recommend an ocean view and one with a balcony”
 of 5 bubbles Y1560IHdonnat, 19 Jan 2017 | Read review
“Second floor rooms have lovely balconies and views”
 of 5 bubbles lakeberz, 11 Jan 2017 | Read review
“We had view of pool and ocean. It was magnificent.”
 of 5 bubbles PiermontMS, 7 Jan 2017 | Read review
5 of 5