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Bunga Raya Island Resort & Spa

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Bunga Raya Island Resort & Spa
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467 Reviews from our TripAdvisor Community

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Showing 395: English reviews
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Marbella
Reviewed 1 week ago via mobile

The first impressions are those of a desert island which is a great thing, the bay is beautiful, and has the untouched feel. Arriving by boat of course reinforces this. The resort is generally quiet and you are not bumping into other guests other than at meal time or by the main pool. Our beach villa was nice with a...

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Helpful?
Thank bjm20
TomasAndersen, General Manager at Bunga Raya Island Resort & Spa, responded to this review

Dear bjm20, Thank you for your comments, I am glad you, generally speaking, had a good time at Bungaraya. As you said the food was good so I presume the food service met you your expectations as well. I am also pleased you met Andrea who was assisting in my absence. We shall continue to work hard on the service...

Darwin, Australia
Reviewed 1 week ago via mobile

After visiting Sapi, Mamutik and Gaya Island and being disappointed with the amount of other tourists (hundreds), we decided to visit Police Beach on the opposite side of Gaya Island. We arranged a day trip 10am collection from our hotel in Kota Kinabalu and returned to our hotel at 4.30pm. Small bus took us from hotel to Jesselton Point, private...

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Helpful?
2Thank MumsRating83
Bristol, United Kingdom
Reviewed 2 weeks ago

Beautiful location and good accomodation located in the jungle - ask for a high number room as the view is stupendous. However, although the staff are extremely friendly (special mention for Eduardo in the grill on the beach) there is still a lot of need for training - small things like no napkins, no cutlery, no salt and pepper and...

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Helpful?
Thank MairGravatt
TomasAndersen, General Manager at Bunga Raya Island Resort & Spa, responded to this review

Dear MairGravatt, Thank you for your feedback, we are currently working through some of the issues you mentioned. Training our staff is an on going process and something we have always been proud of. This year has seen a lot of new big properties open up in Kota Kinabalu adding to the already miniscule pool of human resources within hospitality....

Bucks
Reviewed 2 weeks ago

We arrived by boat early evening to a stunning sunset and we were looking forward our our well deserved rest. We were met at the jetty and given a quick tour of the resort by gold buggy and our very friendly driver. We arrived at our villa with plunge pool and we're disappointed as it was very tired looking and...

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Helpful?
1Thank BucksGilly
TomasAndersen, General Manager at Bunga Raya Island Resort & Spa, responded to this review

Dear BucksGilly, Thank you for your review, as others have recently posted we acknowledge we have some issues which we are currently working through. Bungaraya villas will receive a facelift during the quieter month of 2017 which was always scheduled in. Having said this cleanliness and friendly efficient service has to be evident throughout the resort. Thank you for sharing...

London
Reviewed 2 weeks ago

Visited at the end of last year during our family's yearly tour of Asia. We have always loved this place for the immaculate service and beautiful resort setting. We are a simple family who love the rainforest and enjoy being close to the sea on vacation. During our stay, thankfully cleanliness as complained by many other guests was not an...

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1Thank AdventJunkie
Derbyshire, United Kingdom
Reviewed 3 weeks ago via mobile

We stayed at Bunga Raya for 7 nights in April 2017 ( had our wedding ceremony on the 4th day) The resort is absolutely beautiful with stunning scenery and wildlife. As you approach the resorts landing pier on the boat transfer from Kota Kinabalu for the 1st time, you really feel like you are entering a hidden little corner of...

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6Thank philandlucy2015
Nottingham, United Kingdom
Reviewed 3 weeks ago via mobile

We stayed for seven nights in March 2017 and had a fabulous time. We stayed in a plunge pool villa which was perfect and had direct access onto the beach. I would suggest you pay extra to stay in one of these if you can, as some of the other villas were situated quite a way from the beach and...

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5Thank Lucy_Thorpe
Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

Spacious, just repainted room (nr 41) with furniture in different styles, dirty carpet. Dark green tiles in bathroom and toilet give an unhygienic feel. -Despite being in a nature resort there should not be big spiders and mice in your room! -Should expect a warm welcome (for a 4-5* hotel) with cold towel and juice...? Having this beautiful space at...

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Helpful?
Thank Geraldine554
TomasAndersen, General Manager at Bunga Raya Island Resort & Spa, responded to this review

Dear Geraldine554, Thank you for your feedback, we have addressed the cleanliness issues and the room checking procedures, we are sorry your room was not up the promised standard. We are situated inside a national park. The backdrop is a towering jungle and the front the South China Sea. We have lots of animals roaming freely around, so we truly...

Guildford, United Kingdom
Reviewed 4 weeks ago

We spent 3 nights at Bunga Raya at the end of what had been a really good trip to Bali and Borneo. What a shame! From check-in onwards we had the impression of being fleeced by a poor quality holiday camp. Check-in was in a small, noisy, over-crowded office on the quay in KK full of Chinese people fighting to...

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Helpful?
Thank Jo G
TomasAndersen, General Manager at Bunga Raya Island Resort & Spa, responded to this review

Dear Jo G, Thank you so much for your feedback which of course we were aware of. Concentrating on things we can fix immediately will be our aim. Cleanliness and efficient service has to be improved and this we have already acted on to overcome previous short falls. As I have explained in previous blogs weather and sea condition is...

Melbourne, Australia
Reviewed 4 weeks ago

We stayed here in the off season (March) and it was very quiet plus the weather was superb so we had a great time. We had bungalow 21 which was uphill and we had beautiful jungle views as well as limited sea views over the treetops. It felt very secluded and the room was huge, plus we had a little...

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Helpful?
1Thank pen451

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Amenities

Highlights
  • Pool
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Kitchenette
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
As sensual and exotic as the hibiscus flower that bears its name, Bunga Raya Island Resort is a luxurious jewel set on a coral reef island just off the coast of Borneo. A secluded island hideaway of 47 timbered villas, the resort is framed by white sand beach and virgin jungle. Hillside villas reflect the simplicity of the Borneo architectural style. A hilltop spa blends the finest Traditional Asian and Western treatments using restorative powers of indigenous plants and oils. ... more   less 

Additional Information about Bunga Raya Island Resort & Spa

Address: Polish Bay | Gaya Island, Pulau Gaya 88778, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Pulau Gaya
Price Range: RM907 - RM1,924 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Bunga Raya Island Resort & Spa 5*
Number of rooms: 48
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Also Known As:
Bunga Raya Island Hotel Kota Kinabalu
Bunga Raya Island Resort And Spa
Bunga Raya Island Resort & Spa Pulau Gaya, Sabah
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Questions & Answers

Here's what travellers have asked, with answers from Bunga Raya Island Resort & Spa staff and other travellers.
16 questions
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Questions? Get answers from Bunga Raya Island Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure if all rooms are as tired?”
BucksGilly, 9 Apr 2017 | Read review
“Not all rooms have see view, we had 41, had a partial see view with a pile of drift wood.”
Geraldine554, 30 Mar 2017 | Read review
“Go for the uphill bungalows - like living in the rainforest and we had hornbills outside the window”
pen451, 25 Mar 2017 | Read review
“plunge pool villa”
cathie1981, 20 Mar 2017 | Read review
“All rooms are accessible by golf carts which are readily available. For convenience and easy access though, select a villa on the beach.”
LMS570, 15 Mar 2017 | Read review
5 of 5