We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Gran Melia Palacio de Isora Resort & Spa

Show Prices
Certificate of Excellence
GreenLeadersGold level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Gran Melia Palacio de Isora Resort & Spa
Gran Melia Palacio de Isora Resort & Spa
Panoramas (89)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

6,275 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 3,788: English reviews
Start your review of Gran Melia Palacio de Isora Resort & Spa
 Click to rate
London, United Kingdom
Reviewed yesterday NEWvia mobile

Amazing 5 star hotel in Tenerife. Upon arrival and being upgraded to a master suite. The staff were friendly and helpful The master suite is a great room with a lounge and dining area and very handy if you have a small child to have a few separate rooms for night time. Room comes with coffee machine, Fridge, save, clarins...

 Report
Helpful?
1Thank Danny T
Birmingham, United Kingdom
Reviewed yesterday NEWvia mobile

We have just got back from a weeks family holiday. The hotel, resort and staff are amazing, the customer experience and service is absolutely excellent. The location is idillic and the facilities are of a high standard. I would give the above 5 stars, however, the food wAs disappointing. The Pangea buffet is hit and miss, the selection of food...

 Report
Helpful?
1Thank Sui_7675
Reviewed yesterday NEW

Excellent hotel, excellent service, perfect location. We booked a junior suite, at "the level" and we received perfect services. Our ground floor terrace was few steps away from the pool, with magificant view of the Atlantic Ocean. The rooms are excellent, with quality amenities every where. Excellent breakfast and "the level" service. Strongly recommended.

 Report
Helpful?
Thank Adrian V
Wigton, United Kingdom
Reviewed yesterday NEW

A Five Star Hotel & location that did not disappoint. All the staff were polite and attentive and the food was of a very high standard . Adjacent to the local fishing village of Alcala there are plenty of places to walk and explore. Value for money and somewhere we will return to.

Review collected in partnership with Meliá Hotels International
 Report
Helpful?
Thank 279graemep
Derby, United Kingdom
Reviewed yesterday NEW

Thoroughly impressed with this hotel. We stayed in one of the cheapest rooms and we didn't upgrade to the "red level". Some other comments on Trip Advisor suggest that guests felt inferior if they weren't "red" customers. We didn't feel this AT ALL. Yes there were areas we couldn't access, but we didn't feel that this compromised our stay at...

Review collected in partnership with Meliá Hotels International
 Report
Helpful?
1Thank roberta s
Oxford, United Kingdom
Reviewed 2 days ago NEW

We have just got back from a two week stay here and it was great. We went with an 8 month old baby and it was the perfect winter getaway. It's a very impressive resort - right on the coast, beautiful views across the infinity pool. Amazing customer service - we stayed as Club Melia guests and the staff (Vanina,...

 Report
Helpful?
1Thank s0phiemd
Barnsley, United Kingdom
Reviewed 2 days ago NEW

Beautiful hotel ruined by extremely poor quality food. Cheap wine served with meals was acidic.hot food was at best luke warn when served either in the buffet or waiter restaurants. What was supposed to be fillet steak was at best poor quality rump. Drink prices excessive at 13 euro for a lemonade and a gin and tonic. Would have liked...

 Report
Helpful?
2Thank davidtcarr
Peak District
Reviewed 3 days ago NEW

We travelled with Thomson and opted for a room with a garden and balinese bed - the previous time we went for a sea view and were not disappointed. However, instead of having a water feature at the bottom of the garden we had a footpath and the bali bed never received any sun. The room was also musty and...

 Report
Helpful?
3Thank PeakDistrictStar
Los Cristianos, Spain
Reviewed 4 days ago NEWvia mobile

My wife and I were on the new beach which is actually a public beach. We decided to use the beach bar. The staff were not friendly and offered very poor service. I had an English tea which was served cold but with hot milk. My wife had a vodka and orange. The bill was €13.50. This was in an...

 Report
Helpful?
1Thank Lestie2013
Newtownabbey, United Kingdom
Reviewed 5 days ago NEW

The best resort we have been to over the past years. From our check-in to our departure we were treated like royalty! Superb situation, amazing pools, great staff, especially Andreas/Andrew from Club Melia! Everyone was so helpful and we felt so welcome. Would recommend this resort to everyone! Just idyllic.

 Report
Helpful?
1Thank sloanukraine
Álvaro C, RedGlove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear guest, Thank you for choosing our resort for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. In addition, we are glad to know that you appreciated our rooms and facilities, created for...

4,059 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (3407)
Viewed
Pool/Beach Area (577)
Viewed
View from Room (156)
Viewed
Hotel & Grounds (787)
Viewed
Family/Play Areas (30)
Viewed
Room/Suite (333)
Viewed
Bathroom (79)
Viewed
Dining (273)
Viewed
Business Centre/Function Rooms (5)
Viewed
7:37
Videos (3)
Viewed
Other (1164)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (607)
Viewed
Amenities (114)
Viewed
Beach (25)
Viewed
Deluxe Room with Sea View (57)
Viewed
Family Pool (6)
Viewed
Infinity Pool (54)
Viewed
Master Suite One Bedroom (74)
Viewed
Red Level Private Pool (3)
Viewed
Red Level Villa (85)
Viewed
Dining (76)
Viewed
The Hotel (113)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (45)
Viewed
Pool/Beach Area (14)
Viewed
Business Centre/Function Rooms (2)
Viewed
Hotel & Grounds (11)
Viewed
Dining (5)
Viewed
Room/Suite (7)
Viewed
Family/Play Areas (2)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Alcala
36.8 km away
Hotel Botanico & The Oriental Spa Garden
Hotel Botanico & The Oriental Sp...
#2 of 80 in Puerto de la Cruz
1,454 reviews
15.1 km away
IBEROSTAR Grand Hotel El Mirador
15.5 km away
Costa Adeje Gran Hotel
Costa Adeje Gran Hotel
#14 of 57 in Costa Adeje
5,154 reviews
Show Prices
Show Prices
Show Prices
15.1 km away
Vincci Seleccion La Plantacion del Sur
0.3 km away
RedLevel at Gran Melia Palacio de Isora
15.1 km away
Melia Jardines del Teide
Melia Jardines del Teide
#25 of 57 in Costa Adeje
3,305 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Beachfront
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The natural beauty of Tenerife combines with an intense passion for service in the most superior luxury hotel on the island. With the Atlantic Ocean at its feet and the majestic Teide as a backdrop, the stunning scenery and eternal spring climate allows the Gran Meliá Palacio de Isora to provide guests with endless magical moments. The hotel has taken care of everything down to the very finest detail in each of its rooms, creating a personalised setting to ensure your total satisfaction. Imagine the experience of viewing the sun setting over the ocean from one of the magnificent rooms in this fantastic resort, the best 5 star hotel in Tenerife. ... more   less 

Additional Information about Gran Melia Palacio de Isora Resort & Spa

Address: Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Guia de Isora > Alcala
Price Range: RM786 - RM1,885 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Melia Palacio de Isora Resort & Spa 5*
Number of rooms: 578
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline and Jetsetter so you can book your Gran Melia Palacio de Isora Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gran Melia Palacio De Isora Hotel Alcala
Gran Melia Guia De Isora
Palacio De Isora Gran Melia
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Gran Melia Palacio de Isora Resort & Spa staff and other travellers.
389 questions
Ask a question

See all questions (389)

Questions? Get answers from Gran Melia Palacio de Isora Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room on upper floors have better views.”
 of 5 bubbles 279graemep, 21 Feb 2017 | Read review
“We stayed in 4154 which was one of the cheapest rooms, but still had a partial sea view. It was also in a block that was furthest away from the pool areas and bars so therefore potentially quieter. ”
 of 5 bubbles robertas292, 21 Feb 2017 | Read review
“Ask for sea views for more light. Also I think it would be quite noisy if you were near the restaurants.”
 of 5 bubbles s0phiemd, 20 Feb 2017 | Read review
“View of pool amazing”
 of 5 bubbles sloanukraine, 17 Feb 2017 | Read review
“if you don't want to be disturbed early but staff noise/ kids running past your room, get a room further from reception.”
 of 5 bubbles CJ315, 17 Feb 2017 | Read review
5 of 5