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Gran Melia Palacio de Isora Resort & Spa

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Gran Melia Palacio de Isora Resort & Spa
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6,377 Reviews from our TripAdvisor Community

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Showing 3,848: English reviews
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Chelmsford, United Kingdom
Reviewed yesterday NEWvia mobile

We booked this hoping for some winter sun. Forecast in Britain before we left looked gloomy but reality was so much better. Yes there were some clouds, temperatures were high teens low twenties but felt much warmer. Hotel is superb. We had silver drinks package on top of board plus. If you are likely to drink a lot ( alcoholic...

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1Thank Hatpev9
Reviewed yesterday NEWvia mobile

We arrived on Saturday 18/03/17 at 11 o'clock tired from traveling, but excited for the 5* plus and fully inclusive plus treatment we had ahead of us. We had 10 nights to look forward to, which we had been looking forward to for a couple of months as a treat for my husbands 50th Birthday. That day we didn't get...

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1Thank Natali W
Reviewed 2 days ago NEWvia mobile

This was our third visit to the hotel and it definitely won't be our last. Stayed for 10 nights in the standard level on full board plus basis. Rooms are spacious and clean, with enormous beds. We always sleep well here and you also get a choice of pillow! Food in the Pangea buffet was of good standard - this...

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Thank Patricia B
London, United Kingdom
Reviewed 3 days ago NEW

We've been a number of times and always stayed Red Level. The staff are brilliant -- welcoming, friendly and charming. Great service. Happy Hour at Red Level is a welcome addition to the day. The rooms are nice, the beds comfortable. There could be a bit more technology in the rooms though. There finally seems to be WiFi throughout the...

Review collected in partnership with Meliá Hotels International
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Thank Lynn B
Staffordshire, United Kingdom
Reviewed 3 days ago NEW

a five day break with poor weather gave us an opportunity to appreciate this five star hotel. The hotel lived up to its claims, and the bill was exactly as promised. The staff take trouble, and never say no. Our stay was made easy.

Review collected in partnership with Meliá Hotels International
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Thank scottmoncrieffh
West SussexUK
Reviewed 3 days ago NEWvia mobile

Such a lovely resort but I have never stayed anywhere where I've had to queue so long for breakfast and struggled to get a sun lounger. It's not even peak season! Also the food is really not great - very disappointing. All the issues are so easily remedied too. Too many rules at this place.

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4Thank KatieandPaul-2012
Ilkley, United Kingdom
Reviewed 4 days ago NEW

This was our second trip to this hotel. Faultless Red Level service on both occasions. A real top quality experience in every aspect. Facilities, rooms and choice of dining areas are superb. Every member of staff throughout the resort is a credit to themselves and the resort. A great seafront location and only a 10 minute stroll into the local...

Review collected in partnership with Meliá Hotels International
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1Thank Stephen B
Reviewed 4 days ago NEW

Lovely hotel made special by the attitude of staff and immaculate service, who cannot do enough for you. Quality of food in restaurants does not unfortunately match the high standards of accommodation.

Review collected in partnership with Meliá Hotels International
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1Thank Judy S
Norwich, United Kingdom
Reviewed 4 days ago NEW

This was our fourth visit and we feel the red level is becoming overcrowded with larger groups which affected the peace and quiet and general ambience. Perhaps guests should be selected more carefully.

Review collected in partnership with Meliá Hotels International
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Thank Philip J
York, United Kingdom
Reviewed 5 days ago NEW

Location peaceful but lacking in local restaurants & culture. Promonade superb but limited distance. Access from hotel is first class. Hotel staff excellent in every department. The hotel is outstanding in decor & investment in creativity & style.

Review collected in partnership with Meliá Hotels International
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Thank T7967VCstephent

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Beachfront
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The natural beauty of Tenerife combines with an intense passion for service in the most superior luxury hotel on the island. With the Atlantic Ocean at its feet and the majestic Teide as a backdrop, the stunning scenery and eternal spring climate allows the Gran Meliá Palacio de Isora to provide guests with endless magical moments. The hotel has taken care of everything down to the very finest detail in each of its rooms, creating a personalised setting to ensure your total satisfaction. Imagine the experience of viewing the sun setting over the ocean from one of the magnificent rooms in this fantastic resort, the best 5 star hotel in Tenerife. ... more   less 

Additional Information about Gran Melia Palacio de Isora Resort & Spa

Address: Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Guia de Isora > Alcala
Price Range: RM775 - RM2,082 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Melia Palacio de Isora Resort & Spa 5*
Number of rooms: 578
Reservation Options:
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Also Known As:
Gran Melia Palacio De Isora Hotel Alcala
Gran Melia Guia De Isora
Palacio De Isora Gran Melia
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Questions & Answers

Here's what travellers have asked, with answers from Gran Melia Palacio de Isora Resort & Spa staff and other travellers.
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Questions? Get answers from Gran Melia Palacio de Isora Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find out what time to expect the maids. If "sometime before 5pm" bothers you, ask for a more specific time. They'll be happy to oblige.”
 of 5 bubbles lynnbM6387ZA, 22 Mar 2017 | Read review
“sorry did not leave one!”
 of 5 bubbles scottmoncrieffh, 22 Mar 2017 | Read review
“Perfect. Standard of cleanliness outstanding & staff very unintrusive.”
 of 5 bubbles T7967VCstephent, 20 Mar 2017 | Read review
“Ask for a room on a high floor with a partial or full sea view”
 of 5 bubbles JanisCarole, 18 Mar 2017 | Read review
“Ask to be away from the children's pool, which starts revving up far too early.”
 of 5 bubbles DabberDB, 17 Mar 2017 | Read review
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