We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Gran Melia Palacio de Isora Resort & Spa

Show Prices
Certificate of Excellence
GreenLeadersGold level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 1 more site!
Professional photos
Gran Melia Palacio de Isora Resort & Spa
Gran Melia Palacio de Isora Resort & Spa
Panoramas (89)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

6,152 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Gran Melia Palacio de Isora Resort & Spa
See the most recent reviews
Showing 3,706: English reviews
Leeds, United Kingdom
Reviewed 1 week ago NEW

as beautiful as last time. very hard to beat the infinity pool. we were here for new year and the entertainment, atmosphere and the fireworks would struggle to be beaten anywhere in the world. it was worth booking just for that evening. everybody was saying the same. could recommend this to anyone, couples, families, whatever.

Review collected in partnership with Meliá Hotels International
 Report
Helpful?
3Thank Geoffrey R
Kent
Reviewed 1 week ago NEW

Another great trip and the red level team are out of this world. They go above and beyond to make sure your happy. Sadly we had two poor meals in Club Ocean. New Years Eve meal wasn't worth the extrs 50 euros a head. This restaurant really let's the whole place down I wouldn't eat there ever again. Poor service...

Review collected in partnership with Meliá Hotels International
 Report
Helpful?
2Thank Marc D
Leamington Spa, United Kingdom
Reviewed 1 week ago

We had an enjoyable holiday and it was our second visit. The food in the booked restaurants was excellent but not so in the buffet which was disappointing. The staff were very friendly and obliging. The surroundings were excellent and clean.

Review collected in partnership with Meliá Hotels International
 Report
Helpful?
1Thank T1618XHandrewg
bournemouth
Reviewed 1 week ago

Paid an extra £200 for a sea view which at first we didn't get so had to move rooms. But apart from that it was our second time and we had a relaxing holiday. All the staff are very friendly and the hotel is extremely clean. The food is great and you never go hungry. We will return again.

Review collected in partnership with Meliá Hotels International
 Report
Helpful?
1Thank bournemouthamarillo
Sevenoaks, United Kingdom
Reviewed 1 week ago

I've taken a while to write this review as I have been waiting for a response from Thompson. We paid a extra £1000 ( from our original choice encouraged by the lady in the travel agents as a more relaxing choice than the holiday village) to stay here in August as we thought we would get better service and a...

 Report
Helpful?
2Thank Kerry W
Halifax, United Kingdom
Reviewed 1 week ago

Since we stayed 4 years ago the place has gone badly downhill. We paid nearly £3500 for 1 week, it wasn't really worth half that. Food was average at best, getting in to the specialist restaurants was all but impossible, if you're not red level or wearing a silver/gold wristband you seem to become invisible to staff especially when you...

Review collected in partnership with Meliá Hotels International
 Report
Helpful?
6Thank kershdrummer
Dublin, Ireland
Reviewed 1 week ago

Stayed here for 2 nights and was not disappointed. Staff extremly friendly food is faboulos with wilde variety for breakfast as well as for dinner. Try to get a seat outside it is worth waiting for. Choices include fresh juices, smoothies and everything you deisre for breakfast, and for dinner it is high quality selection of meat and fish and...

 Report
Helpful?
1Thank goldfish666
London, United Kingdom
Reviewed 1 week ago

Good selection of restaurants , must book as always busy Good service , friendly staff, very clean , facilities for everyone adults and kids in separate areas Great New Years entertainment ,Paying extra for Red Level was underwhelming

Review collected in partnership with Meliá Hotels International
 Report
Helpful?
1Thank Nigel & Janice J
Bath, United Kingdom
Reviewed 2 weeks ago via mobile

We stayed here for a week over New Year, on half-board, but not on Red Level. Looking at the reviews, it seems that there are quite a few in depth ones, so I thought I would put just five points. 1. The pools are very fine. We visited three, but there are several more. The adults only one was certainly...

 Report
Helpful?
7Thank Felix R
Flitwick, United Kingdom
Reviewed 2 weeks ago

Arrived in the early evening and was please luggage was taken directly from taxi and the next time we saw it was when we arrived in our rooms. This was great as travelling in a family group with 6 month old baby. Able to check-in quickly with no fuss, unpack and benefit from the Buffet Restaurant being available to eat....

 Report
Helpful?
4Thank Jeff C

4,005 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (3353)
Viewed
Hotel & Grounds (780)
Viewed
View from Room (153)
Viewed
Pool/Beach Area (572)
Viewed
Family/Play Areas (30)
Viewed
Room/Suite (333)
Viewed
Bathroom (79)
Viewed
Dining (272)
Viewed
Business Centre/Function Rooms (5)
Viewed
7:37
Videos (3)
Viewed
Other (1126)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (607)
Viewed
Amenities (114)
Viewed
Beach (25)
Viewed
Deluxe Room with Sea View (57)
Viewed
Family Pool (6)
Viewed
Infinity Pool (54)
Viewed
Master Suite One Bedroom (74)
Viewed
Red Level Private Pool (3)
Viewed
Red Level Villa (85)
Viewed
Dining (76)
Viewed
The Hotel (113)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (45)
Viewed
Pool/Beach Area (14)
Viewed
Business Centre/Function Rooms (2)
Viewed
Hotel & Grounds (11)
Viewed
Dining (5)
Viewed
Room/Suite (7)
Viewed
Family/Play Areas (2)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Alcala
36.8 km away
Hotel Botanico & The Oriental Spa Garden
Hotel Botanico & The Oriental Sp...
#2 of 80 in Puerto de la Cruz
1,419 reviews
15.1 km away
IBEROSTAR Grand Hotel El Mirador
15.1 km away
Vincci Seleccion La Plantacion del Sur
Show Prices
Show Prices
Show Prices
15.5 km away
Costa Adeje Gran Hotel
Costa Adeje Gran Hotel
#14 of 58 in Costa Adeje
5,071 reviews
0.3 km away
RedLevel at Gran Melia Palacio de Isora
15.1 km away
Melia Jardines del Teide
Melia Jardines del Teide
#27 of 58 in Costa Adeje
3,202 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Beachfront
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The natural beauty of Tenerife combines with an intense passion for service in the most superior luxury hotel on the island. With the Atlantic Ocean at its feet and the majestic Teide as a backdrop, the stunning scenery and eternal spring climate allows the Gran Meliá Palacio de Isora to provide guests with endless magical moments. The hotel has taken care of everything down to the very finest detail in each of its rooms, creating a personalised setting to ensure your total satisfaction. Imagine the experience of viewing the sun setting over the ocean from one of the magnificent rooms in this fantastic resort, the best 5 star hotel in Tenerife. ... more   less 

Additional Information about Gran Melia Palacio de Isora Resort & Spa

Address: Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Guia de Isora > Alcala
Price Range: RM800 - RM1,781 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Melia Palacio de Isora Resort & Spa 5*
Number of rooms: 578
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Priceline and Jetsetter so you can book your Gran Melia Palacio de Isora Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gran Melia Palacio De Isora Hotel Alcala
Gran Melia Guia De Isora
Palacio De Isora Gran Melia
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Gran Melia Palacio de Isora Resort & Spa staff and other travellers.
366 questions
Ask a question

See all questions (366)

Questions? Get answers from Gran Melia Palacio de Isora Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not pick very ground floor near garage.”
 of 5 bubbles geoffreyr873, 14 Jan 2017 | Read review
“The lighting was confusing and the beds were not very comfortable.”
 of 5 bubbles T1618XHandrewg, 13 Jan 2017 | Read review
“If you want a quite room you need to ask to be away from the bars and outside area where the fire pit is.”
 of 5 bubbles bournemouthamarillo, 13 Jan 2017 | Read review
“Go to another hotel”
 of 5 bubbles 293kerryw, 12 Jan 2017 | Read review
“Deluxe rooms overlooking the mountains are cheaper and the view is lovely”
 of 5 bubbles goldfish666, 9 Jan 2017 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay