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Gran Melia Palacio de Isora Resort & Spa

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Traveller (4274)
Room & Suite (901)
Pool & Beach (782)
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Overview
  • Excellent62%
  • Very good23%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“infinity pool”(579 reviews)
“family pool”(336 reviews)
“market grill”(397 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Additional information
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Reviews (7,660)
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4,543 results
Traveller rating
2,693
1,067
483
169
131
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2,693
1,067
483
169
131
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871 - 875 of 4,543 reviews
Reviewed 7 January 2017

Arrived in the early evening and was please luggage was taken directly from taxi and the next time we saw it was when we arrived in our rooms. This was great as travelling in a family group with 6 month old baby. Able to check-in...More

4  Thank Jeff C
Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 25 January 2017

Dear guest, Thank you for your preference in selecting Gran Meliá Palacio de Isora for your holiday to Tenerife, as well as for the time you have taken to share your experience through TripAdvisor. It is a delight for our team to know that you...More

Reviewed 6 January 2017

.Would have preferred a bar in the Red Level area after eating out instead of using the bars in the main hotel. Sensed that some staff, not many seemed to zero in on some guest to the detriment of the service provided to other guests.More

Review collected in partnership with Meliá Hotels International
Thank meandererLondon
Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 25 January 2017

Dear guest, Thank you for sharing your comments with us through TripAdvisor and for choosing our resort for your holiday. We truly regret if some aspects of your experience did not meet your expectations, and if the situation you described made a negative impression of...More

Reviewed 6 January 2017 via mobile

Great food, great staff and excellent rooms. We were a bit apprehensive about this hotel as the read the reviews re the food. We should not have worried as this has been the best all inclusive food that we have had in a long time....More

1  Thank Matel0t1
Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 25 January 2017

Dear guest, Thank you for your preference in selecting Gran Meliá Palacio de Isora for your holiday and for sharing your detailed review through TripAdvisor. It is a great pleasure to know that we were able to satisfy you in every aspect of your stay,...More

Reviewed 5 January 2017 via mobile

Spent two weeks at gran melia thru to October 29. Undoubtably a five star property but sadly lacking in many very important areas namely : Very Poor Service at practically all restaurants and bars. Restaurant booking system is antiquated and like something from the dark...More

12  Thank Michael L
Response from Álvaro C, RedGlove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 2 March 2017

Dear Mr. Michael L, Thank you for sharing your comments with us through TripAdvisor and for choosing our resort for your holiday. We truly regret if some aspects of your experience did not meet your expectations, and if the situations you described made a negative...More

Reviewed 5 January 2017

We stayed at this hotel over Xmas and had an amazing holiday. Wish I could thank all staff personally for the way they go above and beyond but would like to say a special mention to the manager and her team at the spa who...More

Thank silkmill23
Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 25 January 2017

Dear Ms. Sarah and Mr. Pete, Firstly thank you for choosing Gran Meliá Palacio de Isora and for sharing your feedback with the travelers of TripAdvisor. We are glad to know that you have enjoyed a pleasant stay with us. We place great importance in...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Spa
Beachfront
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$205 - US$527 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$205 - US$527 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (4274)
Room & Suite (901)
Pool & Beach (782)
Dining (400)
Amenities (130)
Family and Play Areas (37)
Business Centre & Event Rooms (8)
Questions & Answers
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kori h
19 June 2018|
AnswerShow all 3 answers
Response from james j | Reviewed this property |
I don’t think so but a taxi is around €30 one way
1
Vote
AnnaJedynak
19 June 2018|
AnswerShow all 4 answers
Response from gvee | Reviewed this property |
Hi there are shops and restaurants just outside of the hotel, supermarkets chemists toy shops etc and a regular bus and taxi service into Costa Adele for the markets and high end shopping
1
Vote
AnnaJedynak
19 June 2018|
AnswerShow all 7 answers
Response from Helen C | Reviewed this property |
Having been to both hotels, the Lopesan has a lovely promenade with many lovely shops and bars. There is a small town (very Spanish) within a short walk from the Gran Melia hotel, there are a small selection of bars and... More
1
Vote
Room Tips
"To have a great stay contact the GM before you arrive if you have any needs so that they can make your stay a..."
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"Up to 70 is a quiet room"
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"At least a partial sea view is required"
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"Sea views at a premium, but all other rooms have great views over manicured grounds and water features."
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