We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
03/12/2017 04/12/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Gran Melia Palacio de Isora Resort & Spa

    Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
    011 60 6531584320
    Hotel website
    Save
    Lowest prices for your stay
    03/12/2017 04/12/2017
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Savings alert: 54% below average rate

    The price you found is 54% lower than this hotel's average rate of US$487/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    Lock in the lowest price from our partners
    US$236
    US$222
    View Deal
    Traveller (3938)
    Room & Suite (762)
    Pool & Beach (728)
    RedLevel at Gran Melia Palacio de Isora
    1,158 reviews
    #1 of 2 hotels in Alcala
    0.2 km
     
    The Ritz-Carlton, Abama
    2,493 reviews
    #3 of 7 hotels in Guia de Isora
    4.9 km
     
    Iberostar Anthelia
    2,671 reviews
    #4 of 60 hotels in Costa Adeje
    15.8 km
     
    Barcelo Santiago
    6,029 reviews
    #1 of 10 hotels in Puerto de Santiago
    4.1 km
     
    Overview
    • Excellent62%
    • Very good23%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “infinity pool” (579 reviews)
    “family pool” (319 reviews)
    “market grill” (378 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Gran Melia Palacio de Isora Resort & Spa
    Offers & Announcements: Sepcial Offer! - 15%
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$222.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Alcala hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "3eff17765ae2478e88f061bb76310529", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":945835,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32644946],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":12,"year":2017},"checkout":{"day":4,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":222,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"3eff17765ae2478e88f061bb76310529","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":236,"lowestMetaPrice":222,"additionalPartner":false,"highestMetaPriceDisplay":236,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":236,"lowestMetaPrice":222,"highestMetaPriceDisplay":236,"hotelName":"Gran Melia Palacio de Isora Resort & Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjNlZmYxNzc2NWFlMjQ3OGU4OGYwNjFiYjc2MzEwNTI5IiwiQUlLIjoiZTdkYzNlYjhkMWNkNDU2NmJmOWQ4MTg3MGY2YmUzZjAifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "03/12/2017", "checkOut": "04/12/2017", "lowestPrice": "US$222", "hasDates": true, "hacComplete": false, "contentIdMappings": {"32644946":"Expedia","53949430":"TravelocityEWS","78911877":"OrbitzEWS","79844400":"AgodaIB","68953753":"CancelonIB","109228564":"HotelsCom2IB","76484609":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (7,194)
    There are newer reviews for Gran Melia Palacio de Isora Resort & Spa
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    871 - 875 of 4,265 reviews

    Reviewed 29 August 2016 via mobile

    This has to be one of the best hotels we have stayed in. The resort was lovely everything you need for a weeks stay. The weather was warm in March, but a bit cloudy at times. We went all the onsite restuarants, and some were...More

    Thank Carl H
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 30 August 2016

    Dear Mr. Carl H, Thank you for your preference in selecting Gran Meliá Palacio de Isora for your holiday and for sharing your review through TripAdvisor. It is a great pleasure to know that we were able to satisfy you in every aspect of your...More

    Reviewed 26 August 2016

    Holiday was OK, though we were very worried about some major safety issues. I travelled with husband, daughter, son-in-law and two granddaughters aged 5 and 3. 30 seconds after my daughter entered her first floor room her three year old daughter let herself onto the...More

    2  Thank Beryl P
    Response from Álvaro C, RedGlove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 31 August 2016

    Dear guest, Thank you for your preference in selecting Gran Meliá Palacio de Isora for your family holiday, as well as for the time you have taken to share your experience with us through TripAdvisor. We truly regret if your overall experience at our hotel...More

    Reviewed 26 August 2016

    Is it possible to have a stress-free holiday with a 4yr old and 5mnth baby? Yes, thanks to the Red Level for Families team at the hotel. Their service is second to none and made our holiday a pure delight. Whilst friends staying with Sensatori...More

    Review collected in partnership with Meliá Hotels International
    Thank Neil H
    Response from Álvaro C, RedGlove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 29 August 2016

    Dear Mr. Neil H, Thank you for choosing our Red Level for Families service for your holiday at Gran Meliá Palacio de Isora and for the time taken to let us know about your recent experience through TripAdvisor. It is always wonderful to read such...More

    Reviewed 26 August 2016

    We have just returned from a 7 night family holiday which we booked via Thomson. Overall we had a good time but it could have been much better. Low points... - lighting in room could be better, very dull. - sofa bed very uncomfortable -...More

    3  Thank sammeyjg
    Response from Álvaro C, RedGlove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 29 August 2016

    Dear guest, I would like to begin by thanking you for the time you have taken to share your experience with us, as well as for your preference in selecting Gran Meliá Palacio de Isora for your holiday. We are delighted to know that you...More

    Reviewed 26 August 2016

    We stayed here last October for our 2nd honeymoon (with the kids). What an absolutely stunning place, we were all bowled over by it. There's plenty to do, so much so we didn't leave the hotel for the full week we were there. The positives;...More

    Thank Rebecca P
    Response from Álvaro C, RedGlove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 29 August 2016

    Dear Mrs. Rebecca P, Thank you for selecting Gran Meliá Palacio de Isora for your holiday in Tenerife as well as for sharing your review. It is heartily a pleasure to know that you have enjoyed a relaxing and memorable stay. We are very glad...More

    RedLevel at Gran Melia Palacio de Isora
    1,158 reviews
    #1 of 2 hotels in Alcala
    0.2 km
     
    The Ritz-Carlton, Abama
    2,493 reviews
    #3 of 7 hotels in Guia de Isora
    4.9 km
     
    Iberostar Anthelia
    2,671 reviews
    #4 of 60 hotels in Costa Adeje
    15.8 km
     
    Barcelo Santiago
    6,029 reviews
    #1 of 10 hotels in Puerto de Santiago
    4.1 km
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Bar/Lounge
    • Spa
    • Beachfront
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$208 - US$684 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 578
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Expedia, Hotwire, HotelQuickly, Hotels.com, Evoline ltd, Cancelon, Travelocity, Orbitz and TripOnline SA so you can book your Gran Melia Palacio de Isora Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Tenerife >
    • Guia de Isora >
    • Alcala
    • Also Known As
    • Gran Melia Palacio De Isora Hotel Alcala ,
    • Gran Melia Guia De Isora ,
    • Palacio De Isora Gran Melia
    Add Photo Photos
    Traveller (3938)
    Room & Suite (762)
    Pool & Beach (728)
    Dining (385)
    Hotel & Grounds (2459)
    Bathroom (102)
    Family and Play Areas (33)
    Business Centre & Event Rooms (8)
    Nearby
    Barcelo Santiago
    6,029 reviews
    4.07 km away
     
    The Ritz-Carlton, Abama
    2,493 reviews
    4.94 km away
     
    RedLevel at Gran Melia Palacio de Isora
    1,158 reviews
    .18 km away
     
    Nearby Restaurants
    Sauco
    967 reviews
    .39 km away
    El Rincon de la Barriga
    279 reviews
    .30 km away
    Lupulo Restaurant
    422 reviews
    .60 km away
    Toni's Restaurant
    130 reviews
    .44 km away
    Nearby Attractions
    Playa La Jaquita
    64 reviews
    .29 km away
    Diveria Diving Center
    76 reviews
    .60 km away
    SATYADEV
    6 reviews
    .47 km away
    Rincon Canario
    8 reviews
    .49 km away
    Ask a question
    Questions & Answers
    Andrea B
    22 November 2017|
    AnswerShow all 3 answers
    Response from Jeremyvine | Reviewed this property |
    Full board + gives you the ‘standard’ restaurants fare. These are the main restaurant, two separate free lunch time restaurants and one free visit to the Italian per week. Other ‘fine dining’ experiences are extra but you... More
    1
    Vote
    venkat k
    19 November 2017|
    AnswerShow all 3 answers
    Response from JeanT9 | Reviewed this property |
    Hmm I’m not so I’m not sure . I go to Red Level and at breakfast there’s lots of choice for everyone . Give them a ring , they’re very helpful
    1
    Vote
    jumbo00746
    31 October 2017|
    AnswerShow all 2 answers
    Response from AirCooledHeaven | Reviewed this property |
    The infinity pool is not heated, but the 'normal' pools are heated. The infinity pool was certainly warm enough in October "once you get in"
    0
    Votes
    Room Tips
    "If your a couple pay for Red level !"
    Read review
    "Some water to drink."
    Read review
    "Don't have your room cleaned on some days to get money off hotel amenities."
    Read review
    "We had a sea view room. The height of the balcony wall could be lower. When seated you are unable to admire..."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing