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06/08/2017 07/08/2017
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    Gran Melia Palacio de Isora Resort & Spa

    Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
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    Best prices for your stay
    06/08/2017 07/08/2017
    US$291
    US$295
    US$295
    Traveller (3684)
    Room & Suite (741)
    Pool & Beach (705)
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    Overview
    • Excellent63%
    • Very good22%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “full board” (513 reviews)
    “infinity pool” (537 reviews)
    “family pool” (305 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Gran Melia Palacio de Isora Resort & Spa
    Offers & Announcements: SummerLastMinute - 20%
    Hotel deals
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    Rooms
    6 Aug7 Aug
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (6,837)
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    There are newer reviews for Gran Melia Palacio de Isora Resort & Spa
    See the most recent reviews

    881 - 885 of 4,078 reviews

    Reviewed 6 May 2016

    Staff service, rooms, pools and restaurants are all excellent. We stayed over Mayday bank holiday and the hotel was very busy with local guests, this made no difference to us but some of the locals were not happy that the restaurants were fully booked. Pangea...More

    Review collected in partnership with Meliá Hotels International
    1  Thank teddyLondonUK
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 23 May 2016

    Dear guest, Thank you for sharing such a lovely review with the travelers at TripAdvisor. It is truly a pleasure to read that your experience with us fully met you expectations. Your compliments on our hotel’s facilities, pool areas and gastronomic offer are highly appreciated....More

    Reviewed 4 May 2016 via mobile

    Great spot and hotel. We booked with Thomsons. The negatives are in our experience the service and staff is not up to scratch for this level of hotel . This is compared to 5star hotels I have stayed in around the world. A problem is...More

    1  Thank debsdevon1
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 23 May 2016

    Dear guest, Firstly thank you sharing your comments about your recent stay and for choosing Gran Meliá Palacio de Isora. It is a truly pleasure to know that you have enjoyed our exclusive hotel’s facilities, created to make unforgettable moments during our guests’ stay. However,...More

    Reviewed 4 May 2016

    The perfect holiday. A beautiful and luxurious resort. The staff were very friendly and helpful. Extremely kiddie friendly with lots of activities to keep young kids entertained, my 3 year old loved it. The staff and restaurants were very helpful and thoughtful when it came...More

    Review collected in partnership with Meliá Hotels International
    3  Thank Jas S
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 23 May 2016

    Dear guest, Thank you for taking the time to post a review of your recent stay at Gran Meliá Palacio de Isora. It is always wonderful to read such positive feedback, which serves as a great motivator to our team. It shows them that their...More

    Reviewed 4 May 2016

    Overall, very good hotel, however room for improvement.. Positives; - Good selection of food - Comfy beds - Entertainment outstanding (Whitney impersonator, broadway shows, live singers, different each night). - Well groomed gardens and spotlessly clean hotel - Very friendly and professional staff, always say...More

    2  Thank Manc2103
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 10 June 2016

    Dear guest, Thank you for the time you have taken to share such a detailed review of your experience at Gran Meliá Palacio de Isora. We regret if this last experience did not fully meet your expectations due to the situations described in your review....More

    Reviewed 3 May 2016

    If you were deciding to stay at the Gran Melia Palacio I would book direct as there is definetly a different level of service as opposted to Sensotri and actually works out cheaper ! This is my 6th stay at the hotel booked direct and...More

    Review collected in partnership with Meliá Hotels International
    Thank W9494NOtracyw
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 24 May 2016

    Dear guest, Firstly, thank you for your preference in selecting once again Gran Meliá Palacio de Isora for your holiday. It is a pleasure for all our team to know that you enjoyed an overall pleasant experience with us, since we place great importance in...More

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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Breakfast included
    • Bar/Lounge
    • Beachfront
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$217 - US$718 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 578
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, TripOnline SA, Cancelon, Travelocity, Cheap Tickets, Hotwire, HotelQuickly and Evoline ltd so you can book your Gran Melia Palacio de Isora Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Tenerife >
    • Guia de Isora >
    • Alcala
    • Also Known As
    • Gran Melia Palacio De Isora Hotel Alcala ,
    • Gran Melia Guia De Isora ,
    • Palacio De Isora Gran Melia
    Add Photo Photos
    Traveller (3684)
    Room & Suite (741)
    Pool & Beach (705)
    Dining (374)
    Hotel & Grounds (2276)
    Bathroom (86)
    Family and Play Areas (33)
    Business Centre & Event Rooms (8)
    Nearby
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    Nearby Restaurants
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    .60 km away
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    .45 km away
    Nearby Attractions
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    Ask a question
    Questions & Answers
    Treboryesnat
    24 July 2017|
    AnswerShow all 5 answers
    Response from Mark G | Reviewed this property |
    Yes, straight across the roads on the far corner. The outside snack bar also shows some
    1
    Vote
    Ze Ze S
    22 July 2017|
    AnswerShow all 2 answers
    Response from ozcano2017 | Reviewed this property |
    Hi. Unfortunately I do not know but larger towns are not that far away from resort. Suggest you call the hotel desk and I am sure they would be able to give the most reliable feedback. I hope it helps. Good luck.
    1
    Vote
    FoxyDublin37
    21 July 2017|
    AnswerShow all 2 answers
    Response from LAD1955 | Reviewed this property |
    Loads of people bought there drinks in, don't suppose they like it too much, but so many people did it. (including us) Also they only give you one bottle of water in your room for your entire stay.
    1
    Vote
    Room Tips
    "Avoid inter connecting rooms, however, you are not initially given a choice."
    Read review
    "Sea view would be great"
    Read review
    "don't upgrade for the partial ocean view. there is too much vegetation for you to see anything..."
    Read review
    "Rooms overlooking central garden or see would be much better than those on the outside looking at roads etc."
    Read review
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