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Gran Melia Palacio de Isora Resort & Spa

Hotels.comUS$206*
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Certificate of Excellence
GreenLeadersGold level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Gran Melia Palacio de Isora Resort & Spa
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6,532 Reviews from our TripAdvisor Community

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There are newer reviews for Gran Melia Palacio de Isora Resort & Spa
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Showing 3,934: English reviews
Colchester, United Kingdom
Reviewed 3 March 2016

I have stayed at many 5 star resorts and hotels, this tops them all. We booked with Thomson through their Sensatori brand, the flight was very comfortable, we paid for an upgrade and it was well worth it for the money. We booked full board all inclusive, the only issue I had with this hotel was the fact that Thomson...

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Helpful?
2Thank thomashrowe
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear guest, Thank you for sharing your comments with us through TripAdvisor. We are glad to know that you enjoyed an overall pleasant experience at our resort, although please do not hesitate that we will take into consideration your suggestions to keep improving. Regarding our boards, we would like to inform you that our resort has Bed & Breakfast, Half...

Leeds, United Kingdom
Reviewed 2 March 2016

Amazing hotel, staff and setting. this has to be the best hotel resort in Spain especially for families if you have ids be sure to take them to the Kids club where Ana and Pilar will take great care of them and have lots of fun

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank X8529VMchrism
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear guest, Thank you for choosing our Red Level For Families service for your holiday at Tenerife. We are truly delighted to read such positive comments regarding your experience at our resort and we appreciate your compliments on Ana and Pilar's service, who I am sure will be happy to read such motivating comments. We hope to welcome you soon...

Glasgow, United Kingdom
Reviewed 2 March 2016

We had a fantastic time at the Gran Melia. We booked via Thomson under Sensatori and had a great time. Staff were really helpful to get us into restaurants when we had trouble booking because of timings with our baby. We didn't use the nursery or go to family shows but the family pool and pirate pool were great for...

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank marzzie18
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear guest, Thank you very much for sharing your first experience at Gran Meliá Palacio de Isora. We are trully delighted to know that you had the most pleasant stay with us and you were enchanted by our friendly and professional staff, who is always at your disposal and providing you with a remarkable experience. It will be a pleasure...

Reviewed 2 March 2016

we booked a deluxe room, partial ocean view, .all inclusive. The room faced the ocean but had palm trees which broke the view slightly. we also booked our own flights (I think Thompsons are the tour operator if you want a holiday package). We books transfer using Sun Travel - they were very good and much cheaper than the hotels...

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Helpful?
Thank Websteratwork
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear guest, Thank you so much for writing a review on Tripadvisor regarding your stay at Gran Meliá Palacio de Isora. We are glad to know that you enjoyed our facilities, rooms and BaliBeds by the pool. We also thank you for your valuable feedback as our main aim is to provide with the most satisfactory experience, and we will...

Fife, United Kingdom
Reviewed 2 March 2016 via mobile

We ended up here on default after we couldn't fly to Egypt, but couldn't have been happier. It cost us £1000 each when we upgraded to the all inclusive option for the week. The food is by far the best I've ever eaten abroad however I would agree the service can be lacking in places...a smile would go a long...

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Helpful?
Thank TJFT1
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear guest, Greetings from the Gran Meliá Palacio de Isora! Thank you so much for choosing to stay with us and for your lovely review regarding your stay with us. Your Feedback is a valuable source of information and it is a real pleasure for all of us to read that you appreciate our restaurants and the caring service of...

Cortona, Italy
Reviewed 1 March 2016

Excellent resort with top quality service and food.... Great pools and superb rooms....... Also had great weather which helped.... Easy access to local village and local eateries and cafe.... Highly recommended.....

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank Chippy1949
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear guest, Thank you for sharing such a lovely review of Gran Meliá Palacio de Isora at TripAdvisor. We are glad to know that you enjoyed a pleasant stay with us and that our service, restaurants and facilities met your expectations. We hope to welcome you soon to Tenerife. Kind regards, Álvaro Cons Red Glove Service Manager

Bristol
Reviewed 1 March 2016

6th stay at this hotel and again in Red Level for Families. We were pleased to see the new Family Lounge was completed and this has fantastic facilities for all. Great kids club and area for us to relax and get a drink/snack. As always the Red Level staff are impeccable especially Alexandra, Ana & Dia who did a wonderful...

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank CharlieDeane
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear guest, Thank you very much for choosing our Red Level For Families service for your holiday at Tenerife. It is truly a pleasure to read that once again you have decided to choose our most exclusive service for families for your stay at Tenerife. You may rest assured that I will personally share your feedback with Aleksandra, Ana and...

London, United Kingdom
Reviewed 1 March 2016

This hotel exceeded my expectations! Nothing was too much trouble and staff went above and beyond to assist and ensure my stay was perfect. I would def recommend to others. I was with my 3m old baby and everything went great!

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank Stefanie H
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear Ms. Stefanie H, Thank you for sharing your ncie review on Tripadvisor regarding your recent stay at Gran Meliá Palacio de Isora. The entire team is delighted to know that you had a pleasant stay amongst us and we were able to fulfill your expectations. Thank you as well for your feedback concerning our team's service, as our main...

Cardiff, United Kingdom
Reviewed 29 February 2016

Third visit to this hotel and was not disappointed hotel has vow factor wish I could bottle orange blossom fragrance throughout hotel. Food excellent in all restaurants however found drinks service a little slow especially on terrace and in theatre and hotel did not seem busy. Can't wait to go back

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank Julie J
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear Ms. Julie J, Greetings from Tenerife! Thank you so much for choosing for the first time the Gran Meliá Palacio de Isora during your recent holiday at Tenerife as well as for sharing such a nice review on Tripadvisor. We thank you for the feedback regarding our facilities, featuring several areas such as our restaurants. We are delighted to...

Manchester
Reviewed 29 February 2016

Stayed 5 nights B& B, which I booked direct with the hotel (& was given 100 Euros room credit - 20 a night - for booking direct which almost covered my lunches & a couple of drinks a day). Staff were all really lovely & helpful, from door staff to waiters to maintenance to reception. Any problems were solved very...

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank KittyWanderer
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear guest, Greetings from Tenerife! Thank you very much for choosing Gran Meliá Palacio de Isora as for sharing your lovely feedback on Tripadvisor. It is always a pleasure to welcome you here and we are delighted to know that you enjoyed all our services and attention we provide within our Hotel. We cannot wait to host you back soon!...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Room Service
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The natural beauty of Tenerife combines with an intense passion for service in the most superior luxury hotel on the island. With the Atlantic Ocean at its feet and the majestic Teide as a backdrop, the stunning scenery and eternal spring climate allows the Gran Meliá Palacio de Isora to provide guests with endless magical moments. The hotel has taken care of everything down to the very finest detail in each of its rooms, creating a personalised setting to ensure your total satisfaction. Imagine the experience of viewing the sun setting over the ocean from one of the magnificent rooms in this fantastic resort, the best 5 star hotel in Tenerife. ... more   less 

Additional Information about Gran Melia Palacio de Isora Resort & Spa

Address: Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Guia de Isora > Alcala
Price Range: RM870 - RM1,783 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Melia Palacio de Isora Resort & Spa 5*
Number of rooms: 578
Reservation Options:
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Also Known As:
Gran Melia Palacio De Isora Hotel Alcala
Gran Melia Guia De Isora
Palacio De Isora Gran Melia
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Questions & Answers

Here's what travellers have asked, with answers from Gran Melia Palacio de Isora Resort & Spa staff and other travellers.
415 questions
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Questions? Get answers from Gran Melia Palacio de Isora Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room with a jacuzzi on balcony is recommended. ”
935bekir, 27 Apr 2017 | Read review
“Sea views obviously best but all rooms nice.”
quiquepepe, 27 Apr 2017 | Read review
“Sea view on a higher floor is best”
edc349, 26 Apr 2017 | Read review
“Outside baths very special. We didn't need the big terrace; large terrace rooms are ground floor and overlooked from above rooms.”
robertwF4243TT, 24 Apr 2017 | Read review
“Master Suite Sea View”
863vivf, 21 Apr 2017 | Read review
5 of 5
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US$206* /night
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Prices are for 1 room, 2 adults
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