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Secrets Inn

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226 Reviews from our TripAdvisor Community

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Showing 222: English reviews
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 April 2016 via mobile

Tiny rooms. I cannot stress enough how tiny the rooms are. Barely enough room to turn around. There's nothing to do on the grounds either. A beach is nearby, but it's a walk. No views from the windows except of the parking lot. People come and go all night, so don't expect to get any rest. They are LOUD. The... More 

Helpful?
Thank aawakefi
SecretsGM, General Manager at Secrets Inn, responded to this review

Dear aawakefi, As we haven in communication via email regarding the issues you have mentioned above regarding the arrival at the reception. We are open from 8AM to 10PM and at those times we always will have fully stocked coffee/tea and cookies. When you arrived at 7:25am the office was yet to be opened and the young lady was opening... More 

Bakersfield, California
1 review
Reviewed 8 April 2016

My husband and I stayed here a week ago and found this Inn to be perfect! Centrally located so we could walk to just about anywhere we needed. The staff was wonderful and very accommodating. The beds were great and we enjoyed the fireplace and intimacy of our in room jacuzzi, Everything was perfect for a romantic get away weekend.... More 

Helpful?
Thank beckylynn562016
SecretsGM, General Manager at Secrets Inn, responded to this review

Dear beckylynn562016, Thank you so much for this wonderful review. We are so thrilled that you enjoyed your stay at Secrets Inn! I am so glad you mentioned the staff, they work hard and it is so great to see that it gets noticed. We are happy you liked the Jacuzzi tub and the fireplace, those are nice little add-ons... More 

Sacramento, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 April 2016

Wow, what an experience. I stayed here for a quick pass through Tahoe for Snowaboarding and wished I could have stayed longer just to enjoy the friendly Staff at the the Hotel. The moment we arrived Ricky and Sydney bent over backward to make things as easy and relaxing as possible. That place takes service seriously and everything we requested... More 

Helpful?
Thank Anna N
SecretsGM, General Manager at Secrets Inn, responded to this review

Dear Anna N, What a nice review to see. We thank you so very much for taking the time to write this review. We are thrilled that you enjoyed the service from our staff. They work very hard and to see it being noticed it wonderful. We are happy that you liked the Jacuzzi tub and the fireplace in the... More 

Sacramento, California
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 April 2016

We bought two weeknights on Groupon I was already prepared for the small space due to reading other reviews, but there was so little space for our stuff that we were basically tripping all over ourselves during the entirety of our stay. Big issues: -We booked the Tahoe suite but were placed in a California suite initially. The mistake was... More 

Helpful?
Thank browngrad06
SecretsGM, General Manager at Secrets Inn, responded to this review

Dear browngrad06, We really appreciate your detailed review of our hotel. Thank you for taking the time to do that. We will look into the issues that you mentioned with the room. We are constantly in the rooms and updating so we are sad to hear there were some issues but we assure they will be fixed. We do offer... More 

Montevideo
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 April 2016 via mobile

The rooms are super small and the walls very thin, you can hear everything, if you know what I mean... There's no table or anything to put your things on. It was a very uncomfortable room. Cleaning was not very good and you have to leave a notice outside the door if you want your room to be cleaned which... More 

Helpful?
Thank LuF061
SecretsGM, General Manager at Secrets Inn, responded to this review

Dear LuF061, Thank you for the review. We offer many rooms in our hotel and the one you were in was our smallest and meant to be an intimate room as the hotel is a romantic accommodation with a tub in every room and a fireplace. We offer several other rooms with tables, chairs, and couches also in the room.... More 

San Jose, California
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 March 2016

This place and the Heavenly Inn next door merged, so there is only one front office in Heavenly. The Secrets Inn front office is now just a storage room. The Heavenly front office says open when we got there, but the door was locked and there was nobody at the front desk. I was about to call the hotel when... More 

Helpful?
Thank Jerry S
SecretsGM, General Manager at Secrets Inn, responded to this review

Dear Jerry S, Thank you for the very detailed review of our hotel. We are happy that you liked the fireplace and the Jacuzzi tub in the room. We get our wine from a vineyard out of northern California as we are trying to keep it a local wine. Thank you again and have a great day. More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 March 2016

The review score is high, but don't be fooled this place is nasty. We had stains on our sheets, the customer service was terrible, and at night you could hear everything. The people next door took a bath at 12 and it sound like the water was running through our room. Stay away from this place.

Helpful?
Thank Travis R
SecretsGM, General Manager at Secrets Inn, responded to this review

Dear Travis R, It is really unfortunate to hear this. We are surprised to hear this and we are not pleased that you did not enjoy your stay. Please contact me at 530-544-6767 so we can find a resolution as we do not like our customers to leave unhappy. Regards More 

Odessa, Ukraine
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 March 2016 via mobile

My boyfriend and I had the distinct pleasure of spending a romantic weekend at the Secrets Inn. Several things contributed to us having an unforgettable adventure. First, the location can't be beat. The hotel is close to everything you want to see or do in south lake tahoe, including bars and restaurants, casinos and the Heavenly gondola. The location is... More 

Helpful?
Thank Karin N
SecretsGM, General Manager at Secrets Inn, responded to this review

Dear Karen N, Thank you for writhing this review about your stay. We are happy that you liked the room and the location and how it is close to everything. We are happy that you felt the price was fair, and we are thrilled that you will be coming back to our hotel! thank you again More 

Grover Beach
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 March 2016 via mobile

Had a weekend get away, and this place was just what I needed. The staff was absolutely wonderful to me. My room was beautiful. I have found a new favorite place to call my home away from home. I would highly recommend staying here and I will definitely be going back!

Helpful?
1 Thank Kendra T
SecretsGM, General Manager at Secrets Inn, responded to this review

Dear Kendra T, Thank you so much for writing this review. We are so happy that you felt the room was beautiful! Please give us a call when you want to come back and stay with us! We are so thrilled that the staff was wonderful, they work hard and it is great to see that! Thank you again! More 

Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 March 2016 via mobile

The wife and I planned a two day getaway after finding a deal on Groupon for this hotel. Seemed like a good deal and the reviews weren't bad. When we got to the hotel, it was a little confusing. The parking lot was tiny and the front desk was closed with a sign saying to check in at the front... More 

Helpful?
Thank Gyots
SecretsGM, General Manager at Secrets Inn, responded to this review

Dear Gyots, Thank you for taking the time to let us know how your stay went. We are happy that you enjoyed the modernized rooms and also that you enjoyed that indoor Jacuzzi. One of the great things about this hotel is the location, we are glad you took advantage of the centralized location. Thank you again! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Secrets Inn Lake Tahoe is a romantic inn on the South Shore of Lake Tahoe. All rooms have King-size pillow top beds, fireplaces, spas, direct dial phones, in-room brewed coffee, refrigerators, air-conditioning, 40 channel cable TV with HBO, and soft lighting. Walking distance to Stateline casinos and Lake. Recently remodeled, it is definitely the nicest location in South Lake Tahoe. ... more   less 

Additional Information about Secrets Inn

Address: 924 Park Ave, South Lake Tahoe, CA 96150-6934
Region: United States > California > Lake Tahoe (California) > South Lake Tahoe
Price Range: RM447 - RM1,251 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Secrets Inn 2.5*
Number of rooms: 22
Reservation Options:
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Also Known As:
Secrets Hotel South Lake Tahoe
Secrets Hotel Lake Tahoe
Secrets Motel Lake Tahoe
Hotel Style:
#16 Romantic Hotel in South Lake Tahoe
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Inn staff and other travellers.
2 questions
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Questions? Get answers from Secrets Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay someplace else”
 of 5 bubbles stjomo44, 4 Oct 2016 | Read review
“Groupon deal was a good value”
 of 5 bubbles R8621BMkevins, 1 Jun 2016 | Read review
“bring your own bubble bath, as they don't provide it.”
 of 5 bubbles B5191EXjerrys, 30 Mar 2016 | Read review
“view pictures of the rooms at their website and call for specifics.”
 of 5 bubbles A6390FBmarkh, 26 Jul 2015 | Read review
“Be prepared to be seen in the shower. Keep your front door shut.”
 of 5 bubbles DebbyR631, 22 Jul 2015 | Read review
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