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Renaissance Tuscany Il Ciocco Resort & Spa

Renaissance HotelsUS$224*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Renaissance Tuscany Il Ciocco Resort & Spa
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1,070 Reviews from our TripAdvisor Community

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Showing 588: English reviews
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Seattle, Washington, United States
Reviewed 3 days ago NEW

This place is beautiful, set on a hill with beautiful views of the hills and mountains. Our room opened onto a porch with an amazing view of the valley. The room was a bit smallish but was wonderful. Bed was comfy, sheets were wonderful to sleep in! Bathroom had a nice soaking tub and they provided bath salts. The spa...

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Helpful?
Thank Moshiborn
Melbourne, Australia
Reviewed 6 days ago NEWvia mobile

I need to tell you that after 3 days here, this would have to be the most amazing hotel that l have ever encountered since the Hilton Hotel in Kualu Lumpur. The Italians not only serve delectable food but widest and deepest collection of Italian wines from Toscana. Customer service and temperament, the Italians know how to look after you...

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Thank Gary T
Melbourne, Australia
Reviewed 6 days ago NEWvia mobile

Had a wonderful stay Andreas was particularly helpful in places to visit and how to get there He made the day trips so much easier and pleasurable Thank you Maria at front desk was also helpful and sensitive to the needs of an older couple Sara in the restaurant was a breath of fresh air Sweet and capable All in...

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Thank stevegocats
Bedford, United Kingdom
Reviewed 1 week ago

This is a fantastic hotel nestled in the mountains with superb panoramic views. Whilst in an isolated position it is easy to reach the nearby villages and towns. All of the staff I had contact with (front desk, housekeeping, bar staff and waiters) were polite and helpful, always going the extra mile to make my visit enjoyable My room was...

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Helpful?
Thank crwydrol
RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & Spa, responded to this review

Dear crwydrol, Thank you very much for allowing us host your holidays. We are glad to know we were able to provide you a wonderfully experience. We all at the Renaissance Tuscany Il Ciocco Resort & Spa forward to welcome you back in the near future for more relaxing experiences. Warm regards, Cristina Da Costa Room Division Manager

Singapore
Reviewed 1 week ago

I booked this stay as one of the stops on my honeymoon trip. I understood that this hotel was a Marriott property and being an SPG platinum member, I had come to expect a certain level of quality and service from the associated partner properties. Unfortunately, in multiple ways this was the worst 2 days of our entire 2 week...

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Helpful?
2Thank KGupta16
RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & Spa, responded to this review

Dear KGupta16, Thank you very much for choosing Renaissance Tuscany Il Ciocco Resort & Spa as your travel destination. We appreciate your comments and feedback on such detailed review regarding the perception of our services and on behalf of The Renaissance Tuscany Il Ciocco Resort & Spa, let me offer you the most sincere apologies. Clearly we did not cover...

Melbourne, Australia
Reviewed 1 week ago

We stayed at Il Ciocco for one week over the Christmas period. This was a wonderful time to stay. The air was fresh, the roads were not busy and the private gated location meant we felt secure and car parking was wonderful ... a bit plus in Italy. The food quantities, quality and choice was excellent and very reasonably priced....

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Helpful?
Thank EL P
RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & Spa, responded to this review

Dear EL P, We feel privileged to read that we fulfill your expectations and that you had a great time with us, enjoying our facilities, service and gastronomy. We hope that you will not hesitate to visit us in the near future. Warm regards, Cristina Da Costa Room Division Manager

Australia
Reviewed 1 week ago

We stayed at his Hotel through Luxury Escape arrangement at the end of April 2017 for one week. The experience was excellent. Breakfast was lovely and offered a wide variety of choice. Restaurant was good quality at normal hotel prices, and the bar and relaxation area is good value. Staff were excellent. Although we had no balcony, the view from...

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Helpful?
Thank MJParisi
RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & Spa, responded to this review

Dear MJParisi, We are glad to know you had an amazing time staying at the Renaissance Tuscany Il Ciocco Resort & Spa. We love taking care of our clients and it makes us proud that we could assist you during your stay with us. This review will certainly be helpful for those who plan on staying with us. Thank you...

Miamisburg, Ohio
Reviewed 1 week ago

Good and bad. The good was the beautiful hotel, grounds, view, and upgraded suite. The bad was some of the service in restaurant for breakfast. No more than 2 other couples were ever in the restaurant during breakfast. But the waiter did not come to "bus" our table, as he or she did the other tables. Also, the resort charges...

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Helpful?
Thank timesharetraveler11
RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & Spa, responded to this review

Dear timesharetraveler11, We would like to thank you for taking time out of your day to share your experience, we can assure you that our guests' suggestions are highly appreciated since we are always looking for ways to improve. Thank you for choosing The Renaissance Tuscany Il Ciocco Resort & Spa, we hope to see you again some time. Warm...

Reviewed 1 week ago via mobile

We book a dinner with family in this hotel wita nice view. Restaurantwas full i think with a guests from hotel. Servis was very average , specially servis of the lokal wine ( white Melograno bianco) which i think is not worth to be in wine list of 5 star hotel. They make mistake with our order - they apologise...

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Helpful?
Thank Spiderbar
RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & Spa, responded to this review

Dear Spiderbar, Before anything else, thank you for choosing our restaurant “La Veranda”. Your comments are very important to us as they help us identify our areas of opportunity and continue to reach our goal which is our guests' satisfaction. We hope you will accept our apologies if your dinner not was completely satisfactory. We look forward to welcome you...

Perth Australia
Reviewed 2 weeks ago via mobile

My wife and I stayed here for 7 nights. We both really loved this hotel. The room was very large and had absolutely magnificent views. We had a large balcony to sit out on. The staff were all very helpful and pleasant. The town of Barga is only about 20 mins drive away. If you want to really explore the...

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Helpful?
Thank topmark4
RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & Spa, responded to this review

Dear topmark4, We are glad to know you had an amazing time staying at The Renaissance Tuscany Il Ciocco Resort & Spa. We love taking care of our clients and it makes us proud that we could assist you during your stay with us. This review will certainly be helpful for those who plan on staying with us. Thank you...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Discover a blend of Italian elegance and refined comfort at the Renaissance Tuscany Il Ciocco Resort & Spa. Situated on 1,700 acres in the heart of the Serchio Valley, our luxury hotel offers the perfect destination for your Tuscan getaway. Enjoy ideal access to charming and historic attractions including Barga, Lucca and Pisa. ... more   less 

Additional Information about Renaissance Tuscany Il Ciocco Resort & Spa

Address: Via Giovanni Pascoli, 55051 Castelvecchio Pascoli, Italy
Region: Italy > Tuscany > Province of Lucca > Castelvecchio Pascoli
Price Range: RM787 - RM1,548 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Tuscany Il Ciocco Resort & Spa 4*
Number of rooms: 180
Reservation Options:
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Also Known As:
Il Ciocco Hotel
Il Ciocco Barga
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Tuscany Il Ciocco Resort & Spa staff and other travellers.
47 questions
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Questions? Get answers from Renaissance Tuscany Il Ciocco Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we asked for a room with a queen or king bed, I accompanied my husband on his business trip and I asked for a room with a view.”
Moshiborn, 20 May 2017 | Read review
“good views, poor breakfast, poor service”
KGupta16, 14 May 2017 | Read review
“Ask for suite”
timesharetraveler11, 10 May 2017 | Read review
“Get a valley view balcony and avoid peak season for affordable rates”
BritBronco, 29 Apr 2017 | Read review
“Ask for a room in the front of the main building - 3rd floor is ideal. Corner suite has two balconies.”
  • View from our room on the third floor. So peaceful and beautiful.
Suzanne92107, 18 Apr 2017 | Read review
5 of 5
Renaissance Hotels
US$224* /night
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Booking.comUS$280
Expedia.comUS$224
Hotels.comUS$224
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Prices are for 1 room, 2 adults
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