We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
1) Reception would be quite intimidating to non-native Nz'ers
2) When you get a booking prepare the pools to a swimmable tempreture!
3) Mind out for ginourmous holes in the floor
4) You have mice.
5) The dishes were a bit mucky
6) The toilet...More
Owner very intimidating from get-go,dirty spa pool, black mould in bathroom, broken light fittings, no pillowcases,very outdated. We left not long after checking in. Didn't ask for refund(not worth the confrontation), just left vowing never to return.
We arrived late and not booked, but were greeted by Colin who gave us a clean and comfortable room. He then immediately filled our hot tub. He also asked if we had eaten. What could a been a debacle, due to delayed flights etc, turned...More
On check in the gentleman that checked us in was friendly and helpful.
We booked the three bedroom cottage that is actually located next to the motel. The cottage exterior had a lawn that needed mowing and weeds growing up through the stairs.
When booking the room, the lady on the phone was very nice and helpful. But when we arrived a man was serving us and he was very rude and intimidating. Our spa was broken and he took over an hour to come and help us...More
1 Thank aimeetibbotts
Children Activities (Kid / Family Friendly)
Refrigerator in room
Things to do
#22 Spa Hotel in Auckland Region
Number of rooms
New Zealand >
North Island >
Show More Show Less
Mr Bon Bakery And Cafe
2.21 km away
Shark n Tatties
7.23 km away
Rosso Restaurant and Lounge
1.90 km away
2.24 km away
.17 km away
Helensville Railway Station
1.90 km away
Palm Springs Hot Pool
.24 km away
1.24 km away
Questions & Answers
"Too expensive for what it is. Not a good representation of NZ"