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Auckland Harbour Oaks

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Auckland Harbour Oaks
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605 Reviews from our TripAdvisor Community

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Showing 549: English reviews
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Taupo, New Zealand
Reviewed 3 days ago NEWvia mobile

Booked a 2 bedroom apartment for the night before our cruise. Payed $380 for it which doesn't include a carpark. Wouldn't pay more then that though as it does need a bit of a tidy up. Room was clean bt not much of a view even though i did request a higher floor. Only get 1 room key but they...

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Helpful?
Thank Kel F
Arlington, Tennessee
Reviewed 4 days ago NEW

If I could put a minus one on this place I would. The pictures might look well but the hotel isn't. If there was 18 inches between the wall and the beds I would be surprised. The closets had radiator type heaters being stored and we only had room for our back packs. There was no air conditioning, and you...

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Thank Craig L
Reviewed 1 week ago

Definitely not one for families. I think I should have had a choice in deciding if my kids should walk back and forth past the very obvious gentlemen's club, with huge pictures, directly opposite. I'm all for boobs but did not want to have the conversation as that being a career option with my 8 and 10 year old. So...

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Thank Sian H
Reviewed 2 weeks ago

Booked through another site and later read the Tripadvisor reviews with increasing trepidation. Asked to view the room (21h) before checking in. Registration desk was polite and courteous. Rooms were just fine. clean, well laid out, and well appointed with great views.

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Thank Jonathan B
Margate, Tasmania, Australia
Reviewed 4 weeks ago via mobile

We stayed for 3 nights prior to our cruise. On the plus side, the Oaks is very well located to the waterfront and downtown. And we had wonderful views over the water from the 36th Floor. On the downside, the reception staff were unhelpful. And all of our contact details on arrival were wrong. Wrong address, wrong phone number and...

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1Thank Mike A
Melbourne, Australia
Reviewed 4 weeks ago

What a terrible experience - city was crazy busy so work had to pay over $400 per night and l have stayed in better backpackers. Room was digusting - dirty, sticky, stains on couch, floors and walls. No aircon, soft beds. Owners need to either spend some money or knock it down and start again. Never again !

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1Thank Mark C
Bath, United Kingdom
Reviewed 4 weeks ago

Check in was a major problem as 2 guests had the same name but they were only expecting 1 person and we had a 45 minute delay as rooms were juggled about to accommodate us.We were offered a late checkout but as we were leaving at 5 am for an early flight not a lot of use to us. The...

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1Thank jjohnschofield
Whitchurch, United Kingdom
Reviewed 16 February 2017

We spent two nights here at the beginning of our road trip around New Zealand. Didn't look bad from the outside and the location was great - ideal for city and waterfront. However - the room was very tatty and in serious need of a facelift. The bathroom had certainly seen better days. Very disappointed overall. Didn't really have much...

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Helpful?
Thank Liz J
Udai S, Director of Sales at Auckland Harbour Oaks, responded to this review

Dear Guest, We are very pleased you enjoyed our great location. Our property is located in a vibrant part of downtown Auckland with some of the best views over the city waterfront and harbour. All feedback is used in assisting us to better understand where improvements should be made. I have personally discussed this with the relevant department heads to...

New Plymouth, New Zealand
Reviewed 14 February 2017 via mobile

First the good, location and that's about it. Bads very very tired apartment, marks all over walls, grubby bathroom with mouldy grout in shower, had a 2 bedroom apartment, smaller bed was reasonable but larger bed in smaller room was pretty awful, no bed side tables or light, holes in bed head were they had been. Would probably stay again...

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1Thank Naki-one
Udai S, Director of Sales at Auckland Harbour Oaks, responded to this review

Dear Guest, We are glad you like the convenient location and the facilities of the 2 bedroom serviced apartment which provides good value. Maintenance department and Housekeeping have been alerted about your concerns. We look forward to welcoming you again. Please stay in touch and book direct, for us to ensure your next stay is most comfortable. Regards

Shropshire
Reviewed 30 January 2017

First night of our NZ trip. Booking.com indicated 4+ stars!! 'De-luxe' studio on 5th floor - stuffy room with no air conditioning and view out over a building site. Convenient for the Ferry Port and shops but in a rather sleazy area. Room adequately equipped but mattress soft, generally 'tired' look and access along very narrow corridors. Staff pleasant, generally...

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Thank ShropshireSandy
Udai S, Director of Sales at Auckland Harbour Oaks, responded to this review

Dear Guest Thank you for your feedback. I appreciate your kind comments about our staff. I am sorry that we did not meet your expectations in your stay. I would be happy to discuss your stay personally with you, and can be reached on feedback@vrhotels.co.nz. Perhaps next time, we can book you a larger room on higher floors with the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Paid Wifi
Services
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The tallest apartment tower in New Zealand - 4.5 Star Qualmark Rated. Auckland Harbour Oaks offers Auckland CBD apartment style hotel accommodation with sweeping views of the harbour and city.New:* GYM Access* Pool Access* Complimentary 1 hour free broad-band internet per night purchased (up to 250mb). The emphasis is on style and comfort at an affordable price. ... more   less 

Additional Information about Auckland Harbour Oaks

Address: 16 Gore Street | Auckland City, 1010, New Zealand
Region: New Zealand > North Island > Auckland Region
Price Range: RM473 - RM3,621 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Auckland Harbour Oaks 4.5*
Number of rooms: 90
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Also Known As:
Auckland Harbour Oaks Hotel Auckland Region
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Questions & Answers

Here's what travellers have asked, with answers from Auckland Harbour Oaks staff and other travellers.
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Sydney
8 months ago
Blacktown, Australia
over a year ago
Sydney, Australia
Auckland, New Zealand
over a year ago

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Questions? Get answers from Auckland Harbour Oaks staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Your best bet is to not stay here even if it cost you a bit more to upgrade.”
 of 5 bubbles 223craigl, 25 Mar 2017 | Read review
“Higher floors are less noisy”
 of 5 bubbles , 19 Mar 2017 | Read review
“Avoid IT! There are heaps better than this...Wish we'd known beforehand.”
 of 5 bubbles belindao558, 28 Jan 2017 | Read review
“The higher up the better”
 of 5 bubbles LynF104, 28 Jan 2017 | Read review
“Don't reckon its possible unless other suites are modernised”
 of 5 bubbles Fitzroy22, 20 Jan 2017 | Read review
5 of 5