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Four Points by Sheraton Vancouver Airport

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Four Points by Sheraton Vancouver Airport
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346 Reviews from our TripAdvisor Community

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Showing 323: English reviews
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Winnipeg, Canada
Reviewed 5 days ago NEW

We stayed over for a night. The rooms are modern but pretty basic. Close to the airport with a free shuttle. Close shopping mall if you need amenities and a place to catch a bite. Not really close to city centre if you want to see anything else though - will cost a $30+ taxi fare one way to Granville...

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Helpful?
Thank Cindy J
garyrud, Manager at Four Points by Sheraton Vancouver Airport, responded to this review

Thank you for sharing your experience at the Four Points by Sheraton Vancouver Airport. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. Our promise at Four Points is simple, uncomplicated, comfort. Upon reading your comments, it appears that we have lived up to that promise. Your feedback is integral...

Adelaide, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 28 January 2017 via mobile

Spent a few days here while on business and I must say I was very impressed. Reception staff always friendly and helpful no matter what time of day or night. Facilities are excellent and well maintained. Close to public transport and the free shuttle service is handy. Rooms are nice and clean and comfy. Everything you need to get a...

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1Thank Nick A
About Hotel's Favourite Review
garyrud, Manager at Four Points by Sheraton Vancouver Airport, responded to this review

Thank you for sharing your experience at the Four Points by Sheraton Vancouver Airport. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. We take great pride in not only meeting, but exceeding your expectations. Thank you again for your taking time to share your recent experience with us. We...

Lahaina, Hawaii
Reviewed 6 days ago NEWvia mobile

Spent the night here on our way to Paris. Conveniently located ten minutes from the Vancouver Airport. Hotel provides a free shuttle. Got a nice corner room with king bed since I was Starwood Gold. Great place to be especially if you like Asian food as there are tons of restaurants close by.

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Helpful?
Thank krazykane
Reviewed 1 week ago NEW

Had a one night layover so decided to stay at Four Points by Sheraton for its proximity to Airport and rates. We took the hotel's shuttle bus from YVR to the hotel directly which runs every 30 minutes. When the driver dropped us off he requested tips from us by bluntly saying 'No tips?!'. We bluntly replied 'No' as this...

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Helpful?
Thank Alankchan
garyrud, Manager at Four Points by Sheraton Vancouver Airport, responded to this review

I am very sorry to learn that the quality of service provided by Shuttle driver did not meet your — or our — expectations, and is not acceptable. Please rest assured that your comments will been shared with the driver and our entire front office team in an effort to improve. We are glad that other the issue with the...

Allmersbach im Tal, Germany
Reviewed 2 weeks ago via mobile

I've just one night here. The room are stunning with lots of space. Bathroom accessories available. Coffee-machine and water for free. Service are very good, price is absolutely ok. Next time I come again

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Helpful?
Thank Kai W
garyrud, Manager at Four Points by Sheraton Vancouver Airport, responded to this review

Thank you for sharing your experience at the Four Points by Sheraton Vancouver Airport We are delighted to hear that you enjoyed your short stay with us. We value all feedback provided. Please be assured that we will share your positive comments with our entire team to continue to inspire and motivate them to continue to deliver exceptional customer service....

Reviewed 3 weeks ago via mobile

Had a horrible experience at a hotel in the vicinity a week before so I was anxious to get to a hotel that I was familiar to what I'm used to back home. Hotel was clean, staff was friendly, and the bar was open, lol. Before last week, I would have said that this hotel was average but after experiencing...

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Helpful?
Thank Jenea72
garyrud, Manager at Four Points by Sheraton Vancouver Airport, responded to this review

Thank you for sharing your experience at the Four Points by Sheraton Vancouver Airport. We take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with our entire team to continue to inspire and motivate them to continue to deliver exceptional customer service....

Kelowna, Canada
Reviewed 4 weeks ago via mobile

Stayed one night. I chose the hotel because it was closer to central Richmond, was a Sheraton, and had a really great price. Upsides: Close to Landsdowne Mall. Room was clean and fairly updated, nice large walk-in shower. Check in was easy and friendly. There appears to be a regularly running airport shuttle (we drove though). Comfortable bed. Downsides: Not...

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Helpful?
Thank Nina J
garyrud, Manager at Four Points by Sheraton Vancouver Airport, responded to this review

Thank you for taking the time to share your thoughts about your recent stay. We pride ourselves on delivering a friendly uncomplicated hotel experience during your time with us, we have unfortunately fallen short of our goal during your recent stay. Although we do not have a coffee kiosk in the lobby, we do have a self serve pantry, with...

smithers, bc, ca
Reviewed 7 March 2017

Great stay at this hotel!! This was a new hotel to me, and I have to say - I will definitely be back! We took the complimentary shuttle from the airport to the hotel - 15 minute ride tops. Check-in went quickly and efficiently - the front desk staff were very professional and personable. The room was large - had...

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Helpful?
Thank cdnlilac
garyrud, Manager at Four Points by Sheraton Vancouver Airport, responded to this review

Thank you for taking the time to share your recent experience at the Four Points by Sheraton Vancouver Airport with us. We take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with our entire team to continue to inspire and motivate them...

Edmonton, Canada
Reviewed 7 March 2017

I have looked at this hotel on a number of occasions, but have never booked because of price. When I saw $134 I booked right away and do not regret the decision. Room was super clean, nice. Location is great. There is a restaurant on site, which is reasonable, but plenty of restaurants nearby and not far from the casino....

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Helpful?
Thank clint a
garyrud, Manager at Four Points by Sheraton Vancouver Airport, responded to this review

Thank you for taking the time to share your recent experience at the Four Points by Sheraton Vancouver Airport with us. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. We take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to...

Erie, Pennsylvania
Reviewed 1 March 2017

Rooms are modern...with some bizzare updates. Motion light in bathroom that requires constant motion to keep it on. So why bother. However these little things didn't detract from the fact the room was clean and nice. The staff always very friendly and accommodating. Easy walk to the train. It was also very easy to hear in the hallway. However it...

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Helpful?
Thank JR F
garyrud, Manager at Four Points by Sheraton Vancouver Airport, responded to this review

Thank you for taking the time to share your recent experience at the Four Points by Sheraton Vancouver Airport with us. It’s great to hear that you enjoyed our hotel and the service you received during your stay. I will share your comments about the bathroom fan with our Maintenance Team to ensure everything is working properly in our guestrooms....

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Four Points by Sheraton Vancouver Airport is in Richmond's business district and is 10 minutes from YVR and 20 minutes from downtown Vancouver. We have 4 meeting rooms and are near shopping and dining ... more   less 

Additional Information about Four Points by Sheraton Vancouver Airport

Address: 8368 Alexandra Road, Richmond, British Columbia V6X 4A6, Canada
Region: Canada > British Columbia > Richmond
Price Range: RM545 - RM1,166 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Vancouver Airport 3*
Number of rooms: 139
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Also Known As:
Four Points By Sheraton Vancouver Airport Hotel Richmond
4 Points By Sheraton Vancouver Airport
Four Points Vancouver Airport
Four Points Richmond
Sheraton Richmond
Richmond Sheraton
Richmond Four Points
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Vancouver Airport staff and other travellers.
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San Francisco Bay area, California
1 month ago
Troy, Michigan

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Questions? Get answers from Four Points by Sheraton Vancouver Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the end of the hall are nice”
lv2trvlfrmpa, 1 Mar 2017 | Read review
“Ask for a room not facing the parking lot.”
mmpaull, 18 Feb 2017 | Read review
“Upper floors have better view; rooms at the farside of the elevator tends to be quieter”
TMMak, 11 Jan 2017 | Read review
“The higher the room the better.”
charlief767, 10 Dec 2016 | Read review
“High Floor”
Dealmaker, 8 Oct 2016 | Read review
5 of 5