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Four Points by Sheraton Vancouver Airport

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Four Points by Sheraton Vancouver Airport
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340 Reviews from our TripAdvisor Community

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Showing 317: English reviews
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smithers, bc, ca
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Great stay at this hotel!! This was a new hotel to me, and I have to say - I will definitely be back! We took the complimentary shuttle from the airport to the hotel - 15 minute ride tops. Check-in went quickly and efficiently - the front desk staff were very professional and personable. The room was large - had...

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Thank cdnlilac
About Hotel's Favourite Review
garyrud, Manager at Four Points by Sheraton Vancouver Airport, responded to this review

Thank you for taking the time to share your recent experience at the Four Points by Sheraton Vancouver Airport with us. We take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with our entire team to continue to inspire and motivate them...

Edmonton, Canada
Reviewed 2 weeks ago

I have looked at this hotel on a number of occasions, but have never booked because of price. When I saw $134 I booked right away and do not regret the decision. Room was super clean, nice. Location is great. There is a restaurant on site, which is reasonable, but plenty of restaurants nearby and not far from the casino....

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Thank clint a
garyrud, Manager at Four Points by Sheraton Vancouver Airport, responded to this review

Thank you for taking the time to share your recent experience at the Four Points by Sheraton Vancouver Airport with us. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. We take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to...

Erie, Pennsylvania
Reviewed 3 weeks ago

Rooms are modern...with some bizzare updates. Motion light in bathroom that requires constant motion to keep it on. So why bother. However these little things didn't detract from the fact the room was clean and nice. The staff always very friendly and accommodating. Easy walk to the train. It was also very easy to hear in the hallway. However it...

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Thank JR F
garyrud, Manager at Four Points by Sheraton Vancouver Airport, responded to this review

Thank you for taking the time to share your recent experience at the Four Points by Sheraton Vancouver Airport with us. It’s great to hear that you enjoyed our hotel and the service you received during your stay. I will share your comments about the bathroom fan with our Maintenance Team to ensure everything is working properly in our guestrooms....

Memphis, Tennessee
Reviewed 4 weeks ago via mobile

Ok. I get it. You revised the rooms but couldn't you afford to put the bathroom fan in a separate switch. The one in my corner king ran the entire night until I disconnected it. Then blissful sleep. Was unsure at checkout when they said they had fixed it. I reconnected it when I checked out. Somebody's pulling my leg....

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Thank dwalescmi
garyrud, Manager at Four Points by Sheraton Vancouver Airport, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay We pride ourselves on delivering a friendly uncomplicated hotel experience during your time with us, we have unfortunately fallen short of our goal during your recent stay. Please accept my sincere apology for the negative experience here at the hotel. I will...

Seattle, Washington, United States
Reviewed 5 weeks ago

I should have known. Inclusion of the word "airport" in the name of the Four Points by Sheraton Vancouver Airport hotel should have warned me to set expectations low. Although I am a Starwood Preferred Guest member, and the Four Points Sheraton is clearly listed on the SPG website and membership card, this Sheraton does not honor or give SPG...

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Thank mmpaull
garyrud, Manager at Four Points by Sheraton Vancouver Airport, responded to this review

Thank you for taking the time to share your comments with us. We pride ourselves on delivering a friendly uncomplicated hotel experience during your time with us, we have unfortunately fallen short of our goal during your recent stay. Please accept our apologies for the negative experience here at the hotel. I will share your feedback with the appropriate hotel...

Victoria, Canada
Reviewed 2 February 2017

Newly updated rooms. Beautiful white duet covers and nice crisp white sheets. Fridge in room. Beautiful newly remodeled washrooms but no bathtub. Good shuttle service, approximately 15 minutes from the airport. You have to use your room key to activate the elevator, a security thing I guess. We were there as a couple and requested a king bed instead of...

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Thank A-847
garyrud, Manager at Four Points by Sheraton Vancouver Airport, responded to this review

Thank you for sharing your experience at the Four Points by Sheraton Vancouver Airport . As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. We take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank...

Adelaide, Australia
Reviewed 28 January 2017 via mobile

Spent a few days here while on business and I must say I was very impressed. Reception staff always friendly and helpful no matter what time of day or night. Facilities are excellent and well maintained. Close to public transport and the free shuttle service is handy. Rooms are nice and clean and comfy. Everything you need to get a...

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1Thank Nick A
garyrud, Manager at Four Points by Sheraton Vancouver Airport, responded to this review

Thank you for sharing your experience at the Four Points by Sheraton Vancouver Airport. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. We take great pride in not only meeting, but exceeding your expectations. Thank you again for your taking time to share your recent experience with us. We...

Melbourne, Australia
Reviewed 28 January 2017 via mobile

Another 11pm check in for me that was smooth and efficient as you would expect at a Four Points by Sheraton. The staff were smiling and attentive while not over the top, almost sensing my needs. The room was large enough with a separate bathroom and plenty of space.

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Thank ManOnTheGround
Shanghai, China
Reviewed 21 January 2017 via mobile

The Sheraton 4 Points in Richmond is very convenient and close to the airport for an 18 hour layover. Nice place to get some rest before embarking on a connecting flight! Close to the ski area, shopping mall, and banks!

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Thank gazzillion
garyrud, Manager at Four Points by Sheraton Vancouver Airport, responded to this review

Thank you for sharing your experience at the Four Points by Sheraton Vancouver Airport. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to...

Prince Rupert, Canada
Reviewed 14 January 2017 via mobile

Stayed here to go to my grandmas service. Check in was courteous and quick. Lobby was very well appointed, was on 4th floor very quiet = great sleeps for me . Decent size room with 2 doubles ,desk with a chair ,another chair beside bed. Great pillows and bedding. Shower only but great bathroom. Close to mall and many restaurants.

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Thank phantom2014
garyrud, Manager at Four Points by Sheraton Vancouver Airport, responded to this review

Thank you for sharing your experience at the Four Points by Sheraton Vancouver Airport. We are delighted to hear that you enjoyed your stay. We take pride in not only meeting, but exceeding your expectations. Our guest feedback is integral to our ability to continue to improve our service. Thanks again for taking the time to share your experience. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Four Points by Sheraton Vancouver Airport is in Richmond's business district and is 10 minutes from YVR and 20 minutes from downtown Vancouver. We have 4 meeting rooms and are near shopping and dining ... more   less 

Additional Information about Four Points by Sheraton Vancouver Airport

Address: 8368 Alexandra Road, Richmond, British Columbia V6X 4A6, Canada
Region: Canada > British Columbia > Richmond
Price Range: RM488 - RM1,093 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Vancouver Airport 3*
Number of rooms: 139
Reservation Options:
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Also Known As:
Four Points By Sheraton Vancouver Airport Hotel Richmond
4 Points By Sheraton Vancouver Airport
Four Points Vancouver Airport
Four Points Richmond
Sheraton Richmond
Richmond Sheraton
Richmond Four Points
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Vancouver Airport staff and other travellers.
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San Francisco Bay area, California
20 days ago
Troy, Michigan

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Questions? Get answers from Four Points by Sheraton Vancouver Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the end of the hall are nice”
 of 5 bubbles lv2trvlfrmpa, 1 Mar 2017 | Read review
“Ask for a room not facing the parking lot.”
 of 5 bubbles mmpaull, 18 Feb 2017 | Read review
“Upper floors have better view; rooms at the farside of the elevator tends to be quieter”
 of 5 bubbles TMMak, 11 Jan 2017 | Read review
“The higher the room the better.”
 of 5 bubbles charlief767, 10 Dec 2016 | Read review
“High Floor”
 of 5 bubbles Dealmaker, 8 Oct 2016 | Read review
5 of 5