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Days Inn - Vancouver Airport

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Days Inn - Vancouver Airport
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1,492 Reviews from our TripAdvisor Community

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Showing 1,416: English reviews
Ottawa, Canada
Reviewed 24 June 2016

Review collected in partnership with Days Inn
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Helpful?
Thank arons629
Susie P, Front Office Manager at Days Inn - Vancouver Airport, responded to this review

Reviewed 24 June 2016 via mobile

Rude staff from hotel front desk staff named Christina to manager named Tanya. This is getto. The Supervisor will protect their rude unprofessional staff instead of attending to guest's needs. Managers evade to face client's complaints so we will escalate this issue to BBB. We moved to river rock hotel where we are treated kindly and the staff are professional....

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1Thank ire1202
Susie P, Front Office Manager at Days Inn - Vancouver Airport, responded to this review

Dear Ire1202 You were evicted from the hotel due to your outrageous behavior towards a staff and the management of the hotel. Ever after we have apologized, you physically and verbally attacked Christina, the front desk agent which is not tolerated at all what so ever. We believe that customer is always right, however in this case your presentation was...

Milton Keynes, United Kingdom
Reviewed 24 June 2016

room big, bathroom/restroom with hairdryer, bed comfortable. Room free Wi-Fi, good breakfast, close to railway station, free shuttle to airport. Downside: Depending on room, you can hear railway, definitely hearing big airplanes landing. Do not get rooms 312/313, as they beside laundry room, you will hear laundry spinning whole night. Daytrip recommendation is buying a day ticket all zones for...

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1Thank evdg2014
Susie P, Front Office Manager at Days Inn - Vancouver Airport, responded to this review

Dear Evdg2014 Thank you for taking the time to review our hotel. Your comments will help us improve future stays at our hotel. We are glad to hear that overall you enjoyed your stay. I am sorry that you were disturbed by airplane and sky train noise. Being an airport hotel, it is beyond our control that we are on...

Chicago, Illinois
Reviewed 24 June 2016

It’s understood that no hotel can guarantee their beds are 100% bugs free, but it’s how the hotel staff deals with the issue that makes a difference. Although Days Inn is considered to be a budget hotel, I don’t think it’s not unreasonable for guests to expect a bug-free bed or ask to be put in a different room if...

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8Thank HCKM
Susie P, Front Office Manager at Days Inn - Vancouver Airport, responded to this review

Dear HCKM, Thank you for your honest feedback. First and foremost I would like to sincerely apologize for the experience that you had in our hotel during your stay. I would like to address first is the "manager on duty" was actually not the manager and just an employee of the hotel. I'm not sure what the conversation was but...

Sacramento, California
Reviewed 23 June 2016 via mobile

Our stay at the Days Inn was fine. I was a bit worried because it looked like an Industrial area. The Sky Train is about 2 blocks away and since the days were long we had no problem walking back and forth to the station. The all day ticket, which is good on buses too, is a little less than...

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Helpful?
Thank KarlaHillis
Days Inn Y, Front Office Manager at Days Inn - Vancouver Airport, responded to this review

Dear KarlaHillis, Thank you for sharing your experience. We are delighted your entire stay here was enjoyable. We hope to have the pleasure of having you as our guest again in the near future. Sincerely, Susie

Province of Milan, Italy
Reviewed 23 June 2016 via mobile

Friendly, helpful welcome from staff. Room in excellent condition, very clean and well kept. Reasonably good breakfast. Quiet night. Nearby Chinese restaurant offers outstandingly fresh food at a most reasonable price. Perhaps a little distant from city centre, but that is not a problem if one has a car.

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Helpful?
Thank Jorgarmane
Days Inn Y, Front Office Manager at Days Inn - Vancouver Airport, responded to this review

Dear Jorgarmane, Thank you for the review. I'm glad you had a great stay at the Days Inn Vancouver Airport. We hope to have you back. Best regards, Susie

D.C. area
Reviewed 23 June 2016 via mobile

Arrived late at the Vancouver Airport. Called the Days Inn and asked for shuttle. They said to call again when we had our luggage. Problem was it took them 25 minutes to get there after our call. That was our only negative. 5 minutes later we were to hotel. 5 minutes to check in. Approximately 5 minutes later we were...

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Helpful?
Thank daisyjo
Days Inn Y, Front Office Manager at Days Inn - Vancouver Airport, responded to this review

Dear Daisyjo, Thank you for your review. Your feedback is important to us and we're happy to hear you had a nice stay! We are sorry for the shuttle bus wait time you encountered during your stay. I will share your comments with our drivers to prevent future occurrence. We look forward to having you stay with us again. Sincerely,...

Reviewed 22 June 2016

While the front desk folks are pleasant and this location is close to the airport, stay clear, where possible. The room was dirty and the bathroom smelled of urine. No bed bugs were found, but, a really cheap version of a duvet was placed 'for comfort' but had the cheap goose/duck feathers poking me through the sheet and it felt...

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Helpful?
1Thank Tammy P
Days Inn Y, Front Office Manager at Days Inn - Vancouver Airport, responded to this review

Dear Tammy P, Thank you for your honest feedback. I'm very sorry to hear that we did not meet your expectations during your stay with us. We will be sure to pass along all of this information to the proper departments. Thank you again for staying with us and we hope to see you again soon. Warm regards, Susie

Redditch, United Kingdom
Reviewed 22 June 2016 via mobile

We arrived late after a long flight. The hotel was clean and comfortable and a good place to stay if you don't won't to travel far. The breakfast included was very good, cereal, bagels, toast, waffles which were made to order. There was some aircraft noise but nothing too bad. Would stay again.

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Helpful?
1Thank TandyTravellers
Days Inn Y, Front Office Manager at Days Inn - Vancouver Airport, responded to this review

Dear TandyTravellers, Thank you for staying with us, we are glad you were able to enjoy our breakfast! We look forward to hosting you again soon. Sincerely, Susie

Newmarket, Ontario
Reviewed 22 June 2016

Good location: walking distance to big grocery store, cosco and skytrain station/bus terminals, river rock casino, with free shuttle to airport. Clean room, well equipped. Quite a/c unit. Free continental breakfast. Free wi-fi. Friendly service. Competitive rates. I will use it again.

Review collected in partnership with Days Inn
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Helpful?
Thank wongycf
Days Inn Y, Front Office Manager at Days Inn - Vancouver Airport, responded to this review

Dear Wongycf, Thank you for staying with us. We are glad you enjoyed your stay. Hope to see you on your next trip to Richmond. Warm regards, Susie

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Days Inn - Vancouver Airport. We are a NON smoking property, located 2 km or 1.2 miles from Vancouver International Airport and approximately 20 minutes from downtown Vancouver, the British Columbia / Washington Border crossing and the Tsawwassen Ferry Terminal in the heart of Richmond just a few blocks away from River Rock Casino. Well appointed clean and comfortable rooms come with amenities and services like Free Deluxe Continental Breakfast, Free Airport Shuttle, Free High Speed Internet Access, Free Local Calls and Newspapers. ... more   less 

Additional Information about Days Inn - Vancouver Airport

Address: 2840 Sexsmith Rd and Bridgeport Rd, Richmond, British Columbia V6X 2H3, Canada
Region: Canada > British Columbia > Richmond
Price Range: RM372 - RM788 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Days Inn - Vancouver Airport 2*
Number of rooms: 67
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Also Known As:
Days Inn - Vancouver Airport Hotel Richmond
Days Inn Richmond
Richmond Days Inn
Hotel Style:
#11 Family Hotel in Richmond
#13 Romantic Hotel in Richmond
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in a room in a different hotel.”
 of 5 bubbles riderfan23, 16 Feb 2017 | Read review
“Choose another mid-range hotel in the area (eg. Best Western Abercorn Inn”
 of 5 bubbles richardphilpot, 15 Feb 2017 | Read review
“Family of 5 adults so we booked two rooms and hotel gave us adjoining rooms with linked door”
 of 5 bubbles Lachlan75, 29 Jan 2017 | Read review
“Surrounded by a parking lot with old trucks and no improved view available.”
 of 5 bubbles Timmins007, 22 Jan 2017 | Read review
“end rooms on each floor with two windows, possibly bigger then middle rooms?”
 of 5 bubbles Bev5702, 13 Jan 2017 | Read review
5 of 5