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River Rock Casino Resort

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Traveller (420)
Room & Suite (274)
Dining (48)
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Overview
  • Excellent45%
  • Very good36%
  • Average11%
  • Poor4%
  • Terrible4%
Travellers talk about
“slot machines”(24 reviews)
“curve bar”(20 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
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Reviews (1,660)
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706
567
182
71
74
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All reviewsslot machinesnespresso machinecurve bareast towerfood courtmarina viewdowntown vancouverone bedroom suitecanada linenight marketbreakfast buffetthe penthouseriver rock casinoflight pathskytrain stationclose to the airportfree parking
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411 - 415 of 1,600 reviews
Reviewed 20 July 2016

Parking a nightmare - only 50 spots for overnight guests for self park, then a long walk to the hotel. Airport is right next door so planes constantly flying above. The WORST part is the aircon.... they control your room temp - never before have...More

1  Thank DonMarco222
Response from River-Rock-Resort, Executive Director at River Rock Casino ResortResponded 22 August 2016

Dear Valued Guest, Thank you for taking the time to share your thoughts with us. It is our goal to provide impeccable service from the moment you step into our hotel, and I'm disheartened to hear about how you feel about the resort. I deeply...More

Reviewed 19 July 2016 via mobile

The hotel rooms are very clean and well equipped. Some of the best amenities and coffee in the rooms. The beds are the most comfortable that we have seen in a hotel and surpass the comfort of westins heavenly bed. The food and beverage offerings...More

Thank pmcclary
Response from River-Rock-Resort, Executive Director at River Rock Casino ResortResponded 10 August 2016

Dear Valued Guest, It is always a delight to hear back from guests that had a fantastic stay with us and that you thought our beds were amazing. Thank you for sharing your experience with the Trip Advisor community and for going in such detail....More

Reviewed 18 July 2016 via mobile

We looked for a stop over prior to sailing out of Vancouver. River Rock was a good option and would have given it a 5 but for the small rooms and overall cost. Big plus is accessibility to the tram line to Canada place. Staff...More

Thank TexKeystone
Response from River-Rock-Resort, Executive Director at River Rock Casino ResortResponded 9 August 2016

Dear Valued Guest, Thank you for sharing your experience with us. We are delighted to hear you had a pleasant experience at River Rock and enjoyed all that our Resort has to offer especially the convenience of being located by the SkyTrain which takes you...More

Reviewed 17 July 2016

Check in went smoothly. You are charged to park your car. Lots of walking to your rooms. Spacious modern rooms. Several restaurants to eat. We ate at the Buffet and also outside on the patio under huge umbrellas that was just lovely. Took our chance...More

Thank edpatn
Response from River-Rock-Resort, Executive Director at River Rock Casino ResortResponded 18 July 2016

Dear Valued Guest, We would like to take this opportunity to thank you for taking the time to complete this review. Valuable feedback like yours enables us to further improve our service levels and I will be reviewing your comments and concerns with our team....More

Reviewed 13 July 2016 via mobile

We have been in two different rooms here, and have been very happy both times. We would never stay at any other hotel in Richmond as we have been disappointed when trying new places. We come here often as our son needs check ins at...More

Thank falsmi
Response from River-Rock-Resort, Executive Director at River Rock Casino ResortResponded 18 July 2016

Dear Valued Guest, Thank you for your comments with our Trip Advisor community and the high recommendation following your recent visit to River Rock Casino Resort. It is particularly wonderful to read your praise about our resort. Be assured I will be sharing your accolades...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$195 - US$381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Richmond
#3 Family Hotel in Richmond
#5 Romantic Hotel in Richmond
#7 Luxury Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$195 - US$381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Richmond
#3 Family Hotel in Richmond
#5 Romantic Hotel in Richmond
#7 Luxury Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (420)
Room & Suite (274)
Dining (48)
Pool & Beach (24)
Amenities (6)
Business Centre & Event Rooms (2)
Questions & Answers
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Shelly L
30 April 2018|
AnswerShow all 3 answers
Response from Janet D | Reviewed this property |
I'm not quite sure. I parked my car at the gated garrage and it's free Si center I was a guest there.
1
Vote
LynnLT
Hi! My husband and I are from FL, and we are looking forward to come visit Vancouver for the first time sometime next month! We will be seeing good friends (locals) as well, sort of a reunion. Will be staying June 28-30, 2017, June 30-July 4, 2017 and July 7-10,2017. The first six days were booked separately because we thought we would be going to Seattle for a day or two, but plans changed. While searching, I saw a good offer for a suite for just a little bit more than what I booked earlier, so I went ahead and booked for 4 nights more! The third booking is done with a few nights off because we are going to Banff in between. I have read your fine prints, and so I would like to request in advance a refrigerator in the room please, if that is possible. Also, we will be getting in from the airport at 3:00AM from JFK. Long trip, hence, can we request for an early check-in? As I have said, your hotel has been highly recommended, and I would like to believe the reviews as well, so we truly are looking forward to have a good experience and enjoy our stay in your resort! Thank you! - Lynn T.
26 May 2017|
AnswerShow all 6 answers
Response from River-Rock-Resort | Property representative |
Good morning Lynn, Thank you for your inquiry. Could you email or call our reservations department 604-247-8900 regarding the early check in request as we will need to confirm your reservation with you and place that... More
1
Vote
travelchic77
21 May 2017|
AnswerShow all 4 answers
Response from River-Rock-Resort | Property representative |
Dear Sir or Madam, The current promotion we have in the Buffet Restaurant from May 1 through June 29 is Taste of Korea which includes various Korean dishes. In addition, to these dishes, we still offer our Chef's western... More
0
Votes
Room Tips
"Best rooms are in the Casino side of the hotel."
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"Rooms with river view are quieter"
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"Ask for a room on the opposite side from the train station."
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"north units face the river, higher floor units are quieter, 2 bed units are small"
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