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River Rock Casino Resort

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River Rock Casino Resort
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1,438 Reviews from our TripAdvisor Community

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Showing 1,390: English reviews
Bellevue, Washington
Reviewed 30 August 2015

We typically come to this hotel when visiting the Vancouver BC area. My son likes the pool and waterslide feature. we have taken to staying in the hotel portion which is across the street rather than the suites attached to the casino as they work out fine and are somewhat less expensive. It is a very nice standard hotel set...

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Helpful?
Thank 4elsie
River-Rock-Resort, Executive Director at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for returning to the River Rock Casino Resort. Knowing that the service you received was what really elevated your stay and made you feel special means so much to me and my team. I'm thrilled that you took the time to tell us about your stay and how your son enjoys our pool and waterslide....

Richmond
Reviewed 28 August 2015

Had to go to the second floor to check in, who thought of that idea, was asked for a credit card for room charges they do not take discover so was asked for 500 dollars cash ,told them no and informed them to put on there site that they don't take discover card, then told to give them 300 dollars...

Review collected in partnership with Easytobook.com
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1Thank stephenpS3632YR
River-Rock-Resort, Executive Director at River Rock Casino Resort, responded to this review

Dear Valued Guest, We would like to take this opportunity to thank you for taking the time to complete this review. Valuable feedback like yours enables us to further improve our service levels and I will be reviewing your comments and concerns with our team. We thank you for staying at the River Rock Casino Resort yet we are sorry...

South East England, United Kingdom
Reviewed 28 August 2015 via mobile

We stayed for one night after flying in to YVR and before driving East. Room was comfortable and a good size. Hotel is very very close to Skytrain station for travel into Vancouver. Make sure you use the Hotel car park which is separate from the Casino car park. We had an evening snack on a Garden terrace outside the...

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Helpful?
Thank nigelf632
River-Rock-Resort, Executive Director at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for sharing your experience with us. We are delighted to hear you enjoyed the food and the amenities we offer at our Resort and hope you had a fantastic stay. We look forward to welcoming you back to the River Rock Casino Resort on your next visit to Vancouver! Kindest regards, Roland M., Executive Director

Prince George, Canada
Reviewed 27 August 2015 via mobile

I stayed at the hotel for 3 weeks while I was there for work. Absolutely amazing experience. Everyone was so kind and helpful. Room was fantastic and very clean. Very comfortable bed. Allan and the staff at Curve made me feel so welcome and made my 3 week stay enjoyable and memorable. They treated me like I was family. Was...

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Helpful?
2Thank nicoleem77
River-Rock-Resort, Executive Director at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for the great review! It is always a delight to hear back from guests that had a fantastic stay with us. I am glad your three week stay with us was a great one. Thank you for sharing your experience with the Trip Advisor community and for going in such detail. We take great pride...

Ontario
Reviewed 26 August 2015

This was our third trip to stay at the River Rock Casino resort in Vancouver. First time the resort was VERY new and it showed. The beds were the best I had ever slept on and the people were very friendly. We were in the original building and rooms were big, well planned out and impressive. Very elegant This time...

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Helpful?
Thank diymom
River-Rock-Resort, Executive Director at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you very much for your review. It is our goal to provide impeccable service from the moment you step into our hotel, and I'm disheartened to hear that we weren't able to meet your expectations during your stay. We appreciate your feedback and take your points very seriously. At the River Rock Casino Resort, we always...

Victoria, BC
Reviewed 24 August 2015

Review collected in partnership with Easytobook.com
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Thank Adventure_Diner
River-Rock-Resort, Executive Director at River Rock Casino Resort, responded to this review

Victoria, Canada
Reviewed 23 August 2015

My wife and I stayed at the hotel August 21st. We booked a last minute room the day of; I think it was their last room as the hotel was fully booked. We ended up calling the hotel to book as the prices on Priceline were $50 more! At $300 plus tax, this is priced at a premium, but I...

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Helpful?
Thank GolfGuy2013
River-Rock-Resort, Executive Director at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for the great review! It is always a delight to hear back from guests that had a fantastic stay with us. Thank you for sharing your experience with the Trip Advisor community and for going in such detail. We take great pride in making sure all our guests receive the service, comfort, and convenience they...

Hong Kong, China
Reviewed 22 August 2015

Spent one night at River Rock Casino and resort and overall experience was pretty good. Skystrain station just right next to the hotel and just 2 stations away from Vancouver International airport and really close to the new factory outlet. Room is very clean, new and roomy, free WiFi and the speed is very very hi speed. Bathroom is nicely...

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Helpful?
Thank nighthawkrider
River-Rock-Resort, Executive Director at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for sharing your experience with us. We are delighted to hear you enjoyed the hustle and bustle of the non stop entertaining Casino and all that our Resort has to offer. We look forward to welcoming you back to the River Rock Casino Resort and wish you good luck on your return. All the best,...

Honolulu
Reviewed 22 August 2015

My family and I were looking for an upscale hotel near the Vancouver airport and were delighted to find the Hotel at the River Rock Casino. This is a new property that is very well done with excellent staff service. The bell hop, Constantine, who assisted us was especially helpful. Even though this is a casino, because there is no...

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Helpful?
Thank NTA808
River-Rock-Resort, Executive Director at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for the great review! It is always a delight to hear back from guests that had a fantastic stay with us. Thank you for sharing your experience with the Trip Advisor community and for going in such detail. We take great pride in making sure all our guests receive the service, comfort, and convenience they...

Guildford, United Kingdom
Reviewed 19 August 2015

Very good standard of hotel, mainly geared around the casino which was not what we were there for. Reception staff were extremely helpful and friendly.Very busy restaurants and bar presumably with people who do not go outside of the resort. The buffet breakfast was not the best unless you want asian style. Only provided very small bowls for cereals of...

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Helpful?
Thank pplr
River-Rock-Resort, Executive Director at River Rock Casino Resort, responded to this review

Dear Valued Guest, Thank you for the great review! It is always a delight to hear back from guests that had a fantastic stay with us. Thank you for sharing your experience with the Trip Advisor community. We take great pride in making sure all our guests receive the service, comfort, and convenience they have come to expect from River...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
River Rock Casino Resort is Western Canada's only 4-Diamond Casino Resort located in Beautiful British Columbia. Situated next to the Fraser River in Richmond, River Rock's stunning location has waterfront and city views of Vancouver and the North Shore Mountains. With the Canada Line transit system right at the resort's doorstep, getting to downtown Vancouver is only 18 minutes away and the Vancouver International Airport is just a quick 7 minute ride. Featuring deluxe guest rooms, luxurious one and two bedroom suites, Executive rooms and spacious penthouse suites - River Rock has something to suit everyone. Amenities include a show theatre with world-class entertainment, a 24-hour casino with slots, table games and poker room, 10 food and beverage outlets, Spa, fitness centre, salt water swimming pool and business and conference centre. River Rock Casino Resort has everything you need to create the perfect mix for both business and pleasure ... more   less 

Additional Information about River Rock Casino Resort

Address: 8811 River Rd, Richmond, British Columbia V6X 3P8, Canada
Region: Canada > British Columbia > Richmond > Bridgeport
Price Range: RM605 - RM1,246 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — River Rock Casino Resort 4*
Number of rooms: 396
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Orbitz, Hotels.com, HotelsforEveryone, Cheap Tickets and Jetsetter so you can book your River Rock Casino Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
River Rock Richmond
River Rock Hotel Richmond
Hotel Style:
#2 Business Hotel in Richmond
#3 Luxury Hotel in Richmond
#3 Family Hotel in Richmond
#5 Romantic Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from River Rock Casino Resort staff and other travellers.
24 questions
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Questions? Get answers from River Rock Casino Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room on the West Side.”
 of 5 bubbles justin_theking, 21 Mar 2017 | Read review
“just ask for the room in the building otherwise its a bit of walk to pool spa and other amenities.”
 of 5 bubbles 74chaahat, 6 Mar 2017 | Read review
“Sky train station right out the back”
 of 5 bubbles Babs5555, 3 Mar 2017 | Read review
“All are great.”
 of 5 bubbles 19jean42, 1 Mar 2017 | Read review
“Get a room with a marina view, its worth it”
 of 5 bubbles Bonnie642, 25 Jan 2017 | Read review
5 of 5