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Pinnacle Hotel At The Pier

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1,166 Reviews from our TripAdvisor Community

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Showing 1,133: English reviews
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Courtenay
Reviewed 2 days ago NEW

The water veiw rooms have an amazing view and are clean and comfortable. What they won't tell you is that there is major construction happening right below your window that starts at 7:30am every day. It is a short walk to the Quay and there are several restaurants in walking distance too.

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Helpful?
Thank tracyb924
Prince George, Canada
Reviewed 5 days ago NEW

The more we stay at the Pinnacle Hotel At the Pier, the more impressed we become with the exceptional care and welcoming atmosphere we receive. It doesn't seem to matter what changes we request, each is handled in a timely and professional manner. We only stay at this property when we come back to the lower mainland and have never...

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Thank Karen I
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your business and loyalty, Petr Frcek

Kelowna, Canada
Reviewed 6 days ago NEW

the pinnacle hotel was such a pleasant experience which nowadays is rare. The Hotel has a second to none view and best staff and condition of hotel is tops best value for dollar in Vancouver We dined in the restaurant and the food was outstanding and server was one of the best I have ever had. The room was very...

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Thank wally599
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you , glad you did have a pleasant experience staying with us, Petr Frcek

Qualicum Beach, Canada
Reviewed 1 week ago

We stayed at the Pinnacle a year and a half ago for our 40th anniversary--a gift from our grandchildren. Unfortunately there were some issues with our room and when my daughter contacted management, they were most apologetic and offered us a free night to compensate. I tried to make a reservation 4 times but the hotel was always booked. After...

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Thank eckerson
Langley, Canada
Reviewed 1 week ago

Had an oceanfront room, great city lights at night! Just fantastic! Walk everywhere, no stress. Great restaurants to chose from. Great pool, exercise area. Totally relaxing! The staff was wonderful. This place is a gem!

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Thank roberthZ4431KG
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for considering our hotel a gem, Petr Frcek

BC
Reviewed 1 week ago

I surprised my wife with the Pinnacle's Valentine's Day package which included such extras as wine, chocolate fondue, breakfasts, parking and late checkout. It was a very enjoyable mid-week stay which she described as 'perfect'. What more can be said? Good hotel, great staff! Thanks.

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Thank Hefti
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your perfect review, Petr Frcek

Vancouver, Canada
Reviewed 1 week ago

Best hotel experience ever. Highly recommend especially if you don't want to pay downtown rates. Studio suite is veery spacious. Service top notch! Staff were accommodating with our requests and they totally anticipated our needs.

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Thank jay604
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your strong vote of confidence, Petr Frcek

Paget Parish, Bermuda
Reviewed 1 week ago via mobile

Stayed for a week with my family. We got an amazing deal. Hotel is new, rooms are nice and clean. Excellent staff and great breakfast. Kids enjoyed the pool. Near restaurants and great views. They have a great gym as well. 20 mins to Grouse Mountain.

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Thank pinksailor
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your wonderful review, Petr Frcek

Calgary
Reviewed 1 week ago

Wonderful Hotel with a great view. We are going back again to relax soon. It is within walking distance to shops and great restaurants. Very clean and the restaurant downstairs is fantastic. We are looking forward to going back.

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Thank Heather T
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you and see you soon in the near future, Petr Frcek

Nanaimo
Reviewed 1 week ago

We have stayed at this hotel many times while visiting family and it's always been a wonderful experience. We love the spacious clean rooms, comfortable beds and great location. It's just a short walk to the Lonsdale Quay and seabus to downtown Vancouver. The front desk team are always very welcoming and professional, nothing is too much trouble. This trip...

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Thank angelasC6458UC
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you and we are glad you did enjoy your 35th wedding anniversary at our Hotel. We are looking forward to welcoming you back to our hotel in the near future, Petr Frcek

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Lobby Restaurant and Lounge
The Lobby Restaurant and Lounge
Cuisines: Canadian, International, Contemporary
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Pinnacle Hotel at the Pier is a full service boutique Hotel located seaside and minutes from downtown Vancouver. Our 106 elegantly appointed guestrooms blend contemporary decor, boutique extras and a hint of alluring local history. Enjoy breathtaking views, warm full service hospitality and resort like amenities which includes our 25 meter 5 lane pool. ... more   less 

Additional Information about Pinnacle Hotel At The Pier

Address: 138 Victory Ship Way, North Vancouver, British Columbia V7L 0B1, Canada
Region: Canada > British Columbia > North Vancouver
Price Range: RM591 - RM1,093 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pinnacle Hotel At The Pier 4*
Number of rooms: 106
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Pinnacle Hotel At The Pier staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Harbour view is wonderful especially at night with all the lights from downtown Vancouver.”
 of 5 bubbles 170heathert, 15 Feb 2017 | Read review
“Get the 8th floor, room 805 and up. those provide beautiful harborview”
 of 5 bubbles 902cassandram, 11 Feb 2017 | Read review
“Definitely avoid harbour side rooms.”
 of 5 bubbles catsntyme, 4 Feb 2017 | Read review
“Book a room overlooking the harbor with a view of the Vancouver skyline”
 of 5 bubbles VMSNS007, 1 Feb 2017 | Read review
“Higher room = less noise”
 of 5 bubbles rosalineg2014, 28 Jan 2017 | Read review
5 of 5