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Pinnacle Hotel At The Pier

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Traveller (355)
Room & Suite (298)
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Overview
  • Excellent71%
  • Very good23%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“lobby restaurant”(61 reviews)
“sea bus”(165 reviews)
“downtown vancouver”(240 reviews)
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
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Reviews (1,518)
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1,477 results
Traveller rating
1,038
346
60
25
8
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1,038
346
60
25
8
Show reviews that mention
All reviewslobby restaurantsea busdowntown vancouvermountain sidelonsdale quayharbour viewgreat hotelnorth shoreglass wallshort walknorth vanlower lonsdalecanada placeunderground parkingcanada lineseabus terminalburrard inlet
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21 - 25 of 1,477 reviews
Reviewed 14 March 2018

We recently spent 5 nights here at the Pinnacle Hotel At The Pier. It is a lovely hotel and the harbor view rooms are outstanding, looking out over the water and ship activity. The rooms are not large, but they are very adequate. The staff...More

Thank barbienana3
Reviewed 10 March 2018 via mobile

After dinner out with friends we decided to have dessert and a nightcap at the bar located in the Pinnacle Hotel. Our server Cinnamon, was fantastic. She was attentive, took care of us and the dessert selection (Chef’s Selection) was excellent. We enjoyed the music...More

Thank MariaD007
Reviewed 7 March 2018

Second stay in two years. Had a great experience the first time, and as the second visit was a duplicate in every way, it's obvious that if this is their goal, they're meeting it perfectly. Great value, food, service, ambiance, location - that is key...More

Review collected in partnership with this hotel
1  Thank CoachKurc
Response from Petr F, General Manager at Pinnacle Hotel At The PierResponded 8 March 2018

Thank you for your repeat business and a strong vote of confidence, very much appreciated by our entire team. Thank you, Petr Frcek

Reviewed 26 February 2018

We used the Pinnacle on the North Shore as the base for our daughter's wedding. I cannot come up with enough complimentary adjectives to describe our experience over the weekend. The rooms were immaculate, housekeeping staff were extremely accommodating to our many unique requests, meals...More

Thank sunsetjohn2018
Response from Petr F, General Manager at Pinnacle Hotel At The PierResponded 8 March 2018

Thank you for your PEAK review, we are glad that you did have a pleasant stay with us, Petr Frcek

A TripAdvisor Member
3
Reviewed 26 February 2018

Kids (11, 9 and 7) LOVED the pool. Great location, right by the Quay. We were given a $10 coupon for the restaurant so we ate dinner there...pleasantly surprised. The food was really good. We will definitely be back.

Review collected in partnership with this hotel
Thank A TripAdvisor Member
Response from Petr F, General Manager at Pinnacle Hotel At The PierResponded 8 March 2018

Thank you for your review, glad that your kids had fun in our pool and you enjoyed our culinary offerings. Thank you, Petr Frcek

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$208 - US$402 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$208 - US$402 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (355)
Room & Suite (298)
Dining (21)
Pool & Beach (17)
Amenities (7)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
Dadlan
11 April 2018|
AnswerShow all 6 answers
Response from Petr F | Property representative |
5-8 minutes walking distance
2
Votes
Sam R
28 January 2018|
AnswerShow all 3 answers
Response from John H | Reviewed this property |
I can’t say for sure... a call to the hotel would be best.
1
Vote
Tracey C
25 August 2017|
AnswerShow all 5 answers
Response from Petr F | Property representative |
Absolutely, no problem. Thank you, Hotel Team
1
Vote
Room Tips
"Water view is very good. But noiser on this side at present with the building going on."
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"We have a harbour view room; it`s worth it."
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"Book room with city view , must be quieter than mountain view ? ....Maybe ?"
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"The city view is breathaking, especially sunset."
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