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Pinnacle Hotel At The Pier

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1,183 Reviews from our TripAdvisor Community

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Showing 1,150: English reviews
Prince George
Reviewed 29 April 2016

I would stay here again in a heartbeat! The location is excellent. I took the Canada Line to Waterfront and then the SeaBus to North Vancouver. So easy! The scenery is superb! We went up to the top of Grouse Mountain. The tram ride up offers an excellent view. The restaurant food at the top is fantastic! I just have...

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Thank 131eileenz
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you and hoping we will be welcoming you to our hotel in the near future for a repeat visit.

Kelowna
Reviewed 29 April 2016

Beautiful hotel - I had a wonderful view from my room of the water. I was there for a conference and didn't get the time I wanted to wander the area, but there seemed to be lots to do. I had one opportunity to use the gym, which had everything I needed. The pool looked wonderful for swimming laps.

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Thank 974lorih
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you and yes our pool is absolutely amazing for swim connoisseurs

Winnipeg, Canada
Reviewed 29 April 2016 via mobile

Stayed here and absolutely loved it. Worth every penny. I'll stay here again for sure. We had a really nice room with a gorgeous view. Highly recommended! Great customer service. We ordered room service and it was excellent too. It also had nice underground parking.

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Thank Canadiangirl371
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your review, our team loved it !!

Kamloops, Canada
Reviewed 28 April 2016

Spent 3 nights in the Pinnacle Hotel At The Pier. Great location and a great facility. Room was well appointed, very comfortable. Nice pool and hot tub. Very nice fitness facility with good equipment. The meals were above-average. Good staff in all areas. A short sea-bus ride to downtown Vancouver. Many other amenities within walking distance.

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Thank Lee780
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your review, glad you did enjoy your 3 days at our hotel, Petr Frcek

Vancouver, Canada
Reviewed 24 April 2016

What an amazing experience! I can think of no better way to learn about and try the finest BC wines with a creative, exceptional 5 course menu. The winemaker had something to say about each wine, and many attending were connected with wine making or very knowledgeable about it, so the conversations were great. It was a fun evening, and...

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Thank sklassen2016
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Great that you did have such an amazing experience attending our special Winemakers dinner. We are doing these type of events couple times a year to create some fun atmosphere in our hotel restaurant for all local wine connoisseurs and hotel guests. Thank you, Petr Frcek

Los Angeles, California
Reviewed 22 April 2016

The room was spotless as was the bathroom, the beds were firm, the weather was great, service was excellent, views awesome. All in all, a great experience. Lots of amenities within walking distance. Totally recommend this hotel.

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Thank Pender7
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your strong vote of confidence, Petr Frcek

Toronto, Canada
Reviewed 22 April 2016 via mobile

With so many restaurants and places to see in walking distance, Pinnacle at the Pier is a great hotel to stay at. With a Pool, wet and dry saunas ans Gym, this hotel has many amenities. Our bed was so comfortable, staff was friendly, and although the view on the mountain side had more apartments than mountain, we were happy...

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Thank Jimmehh
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your review, good to hear that you liked our beds, they are really comfortable. Thank you, Petr Frcek

Toronto, Canada
Reviewed 17 April 2016

Perfect Hotel for a Business stay. All the necessary amenities and more! Extremely clean, very well organized and the staff if very professional and willing to go the extra mile. They even provided a show horn when I mentioned i had forgotten mine... Right next to Sea Bus, providing a quick commute to Downtown Vancouver. Also right next to Bus...

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Thank RuiAlipio
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for you for your "perfect" review, much appreciated, Petr Frcek

Sydney, Australia
Reviewed 12 April 2016

Would recommend your hotel any time. Very pleased with the service of your staff, with the room and the bathroom. Also happy about your restaurant and bar service. And not to forget the fantastic view across the harbor and seeing the snow covered mountains. My time there was a bit short to take it all in but that will be...

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Thank Peter D
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you and looking forward to welcoming you back in the near future. Thank you, Petr Frcek

North Vancouver, Canada
Reviewed 9 April 2016

Looking for a place to stay due to a flood in our house. Hotel would not offer a discount for a 1 month stay??. Room size was decent. Walls and furniture were scratched and worn. Automatic door locks were finicky. Door would not close on its own. Left after one night.

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Thank 340zakg
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your review, sorry to hear about your flood. My apologies , unfortunately given our high occupancy levels and demand we are not always in a position to offer a long term discounted rates. I will discuss with my engineering team your comments on the automatic locks. I hope you will consider us on another occasion. Thank you,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Lobby Restaurant and Lounge
The Lobby Restaurant and Lounge
Cuisines: Canadian, International, Contemporary
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Pinnacle Hotel at the Pier is a full service boutique Hotel located seaside and minutes from downtown Vancouver. Our 106 elegantly appointed guestrooms blend contemporary decor, boutique extras and a hint of alluring local history. Enjoy breathtaking views, warm full service hospitality and resort like amenities which includes our 25 meter 5 lane pool. ... more   less 

Additional Information about Pinnacle Hotel At The Pier

Address: 138 Victory Ship Way, North Vancouver, British Columbia V7L 0B1, Canada
Region: Canada > British Columbia > North Vancouver
Price Range: RM629 - RM1,156 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pinnacle Hotel At The Pier 4*
Number of rooms: 106
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Pinnacle Hotel At The Pier staff and other travellers.
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Questions? Get answers from Pinnacle Hotel At The Pier staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“waterfront has better views but less floor space”
 of 5 bubbles IshiSauder, 24 Mar 2017 | Read review
“Harbor view, highest floor you can get.”
  • View from 7th floor balcony
 of 5 bubbles 843angusg, 20 Mar 2017 | Read review
“Harborside has great views, construction noise during the day at the east end. North side has mountain views higher up”
 of 5 bubbles 100suzicue, 14 Mar 2017 | Read review
“A water view room offers and fantastic view with an ever changing panaroma of passing boats and ships.”
 of 5 bubbles Dale26589, 13 Mar 2017 | Read review
“there is some road traffic if on the north side of the building.”
 of 5 bubbles realproperty, 9 Mar 2017 | Read review
5 of 5