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Hilton Toronto / Markham Suites Conference Centre & Spa

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Hilton Toronto \/ Markham Suites Conference Centre & Spa
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761 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Toronto / Markham Suites Conference Centre & Spa
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Showing 736: English reviews
Calgary, Canada
Reviewed 2 weeks ago

I went to Markham for a business trip and stayed at this hotel for two nights. Check in Process was fast, and the front desk staff were very nice and helpful. My room was on the 5th floor. The front desk gentleman had to program my access card two times before it worked correctly (the access card is required to...

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Helpful?
Thank AE1084
Kateryna F, Front Office Manager at Hilton Toronto / Markham Suites Conference Centre & Spa, responded to this review

Dear AE1084, Thank you for the feedback and highlighting so many positive elements of your stay with us. We are glad that you had an overall great experience. We will ensure to let our associates know about the feedback that you have provided us so that we can make further changes to improve the guest experience. We hope to see...

Victoria, Canada
Reviewed 2 weeks ago

Seems the property was purpose built to host conferences and it does a fine job of that. While I was there every guest at the hotel appeared to be attending a conference (multiple going on at once). This isn't a location I would travel to for a vacation as there isn't much to see in the surrounding area. Also, given...

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Helpful?
Thank Jake N
Kateryna F, Front Office Manager at Hilton Toronto / Markham Suites Conference Centre & Spa, responded to this review

Dear Jake N, thank you for taking the time to provide us with feedback about your stay. We are delighted that you enjoyed the location and highlighting some of the positive elements of your stay. We hope to have the chance to welcome you back again! Cordially, Kateryna Franchuk Front Office Manager kateryna.franchuk@Hilton.com

Markham, Canada
Reviewed 3 weeks ago

Overall awful expericene. Broken TV (staff aware when checking us into room), broken shower and tub, no wireless service based on location of actual room. Room was at end of hall and in corner. Travelling with a group - our rates varied between $97 - $175 per night CDN dollars. When asked for price match - management refused. Overall, stayed...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank J5815HUvictoriap
Kateryna F, Front Office Manager at Hilton Toronto / Markham Suites Conference Centre & Spa, responded to this review

Dear J5815HUvictoriap, thank you for taking the time to share your feedback about our hotel. I sincerely apologize about the experience you had with us. We take our guests` feedback very seriously. Rest assured your comments will be passed on to the respective departments. I hope you will consider staying with us again in the near future. Should you require...

moscow
Reviewed 3 weeks ago

I stayed in the Hilton Toronto Markham Suites on 24/01/2017 – 29/01/2017. My room was full paid by a travel agency. But I had to give to receptionist my credit card for reserving money in case of bar so on. I didn’t use any additional services, so money returned to my card approximately in a business week. But! 2 months...

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Helpful?
Thank natashalo
Kateryna F, Front Office Manager at Hilton Toronto / Markham Suites Conference Centre & Spa, responded to this review

Dear natashalo, Thank you for taking the time to share your review with us as we certainly want to be able to rectify all guest issues experienced at our property. We experienced issues with our system, and I apologize about the inconvenience. As we explained to you over the phone, the credit card authorization has been already released in our...

Stouff
Reviewed 3 weeks ago

Great hotel. quiet, clean, comfortable. Excellent experience! Will be back again! Pool and hot tub were great service from all aspects was super. Great location lots of outside restaurants also nearby.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 55stevens377
Kateryna F, Front Office Manager at Hilton Toronto / Markham Suites Conference Centre & Spa, responded to this review

Dear 55stevens377, Thank you for taking the time to give us feedback about your recent stay with us at the Hilton Markham Suites. I am glad to hear that you enjoyed the location and amenities provided by our hotel. We pride ourselves on the highest quality of service provided by our wonderful staff. I hope we will get a chance...

toronto
Reviewed 3 weeks ago

the hotel is a little older, but the rooms are large with a separate bedroom. prefect for putting the kids to bed early and staying up and watching tv in the other room. Paying for parking is annoying giving it's in the middle of no where.

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Helpful?
Thank geoffchurch
Kateryna F, Front Office Manager at Hilton Toronto / Markham Suites Conference Centre & Spa, responded to this review

Dear geoffchurch, Thank you for taking the opportunity to provide us with your feedback on your most recent experience at our hotel. Your feedback is greatly appreciated as we continually work hard to provide our guests with the best products and services that you have come to know from a Hilton Hotel. Cordially, Kateryna Franchuk Front Office Manager kateryna.franchuk@hilton.com

Krasnodar Krai, Russia
Reviewed 3 weeks ago

There are so many talks about good and bad reviews in social media. But this is more about bad experience with this very hotel. No connection with other chains, indeed. You may get good food and an absolutely nice room but it is nothing when you get a health damage after that. The friend of mine who booked the room...

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Helpful?
Thank JenniAwesome
Kateryna F, Front Office Manager at Hilton Toronto / Markham Suites Conference Centre & Spa, responded to this review

Dear JenniAwesome, Thank you so much for taking the time to provide your feedback from your recent experience at our hotel. I am very troubled to read that you had some negative experiences while visiting our hotel - this is definitely NOT indicative of who we are and what makes the foundation of our hotel. Your feedback is very valuable...

Toronto, Canada
Reviewed 4 weeks ago

I've been to this hotel many times and really have enjoyed my stays. The rooms are clean and the staff is helpful. There were a couple times where I was a little disappointed (one situation being that my room was not ready and I had to wait a couple hours). However, overall this is a great hotel to stay at....

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Helpful?
Thank LolaKiwi
Kateryna F, Front Office Manager at Hilton Toronto / Markham Suites Conference Centre & Spa, responded to this review

Dear LolaKiwi, Thank you for taking the time to provide feedback on your recent stay with us. We are excited to read that your overall experience with us was a positive one and that efforts of our team made for a great stay! We look forward to welcoming you back in the near future! Cordially, Kateryna Franchuk Front Office Manager...

Michigan, United States
Reviewed 4 weeks ago

I have stayed at Hilton Brand hotels all around the world and this hotel misses the mark. Though it is a beautiful hotel and the service staff is always polite, it seems that management and front desk personnel are there because it is a paycheck not because they want to represent Hilton. If you need anything other than a place...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 938amt
Kateryna F, Front Office Manager at Hilton Toronto / Markham Suites Conference Centre & Spa, responded to this review

Dear 938amt, Thank you for taking the time to post your review on Trip Advisor. We really appreciate your review of your recent experience at our hotel. I'm very sorry for the disappointing service that you received and I will make sure to address these issues with our team members. Exceptional guest service is the foundation of our brand promise...

Mississauga, Canada
Reviewed 4 weeks ago

close to 407 and pan am pool. i was there for master swimming championships and it is 5 minutes from the pool. restaurants and amenities are all nearby. i love the suite rooms that have a separate bedroom and living room. great for allowing room mates to be flexible.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank zinka69
Kateryna F, Front Office Manager at Hilton Toronto / Markham Suites Conference Centre & Spa, responded to this review

Dear zinka69, Thank you for taking the time to provide us with your feedback on your most recent experience at our hotel. Your feedback is greatly appreciated as we continually work hard to provide our guests with the best products and services that you have come to know from a Hilton Hotel. We thank you for your kind words, I...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hilton Toronto / Markham Suites Conference Centre & Spa

Address: 8500 Warden Avenue, Markham, Ontario L6G 1A5, Canada
Region: Canada > Ontario > Markham
Price Range: RM431 - RM826 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Toronto / Markham Suites Conference Centre & Spa 4*
Number of rooms: 500
Reservation Options:
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Also Known As:
Hilton Suites Toronto/Markham Conference Centre Hotel Markham
Hilton Hotel Markham
Hilton Markham
Markham Hilton
Hilton Toronto / Markham Suites Conference Centre & Spa Ontario
Hotel Style:
#5 Business Hotel in Markham
#5 Romantic Hotel in Markham
#7 Family Hotel in Markham
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Toronto / Markham Suites Conference Centre & Spa staff and other travellers.
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Questions? Get answers from Hilton Toronto / Markham Suites Conference Centre & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“suite with a door between the two rooms.”
priscillab643, 10 Apr 2017 | Read review
“choose another hotel if you want a good room”
Snoeberry, 16 Mar 2017 | Read review
“Any room with central heat is a good start.”
CU_in_TO, 14 Mar 2017 | Read review
“Nice quiet hotel”
Johnboy212, 1 Feb 2017 | Read review
“Stay on top floor if there are hockey teams in the hotel.”
Kngfshr, 14 Jan 2017 | Read review
5 of 5