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Sandman Hotel - Langley

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Sandman Hotel - Langley
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88 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Vancouver, Canada
Reviewed 29 August 2016

Spent two nights here while my home was under restoration work. First think my daughter noticed was the leaves and plastic tabs from price tags on the floor along the window wall. Then I found a pen beside the bed just under the skirt which prompted us to check the other side where we found a metal pop top from...

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Helpful?
1Thank randr10040
Jason C, General Manager at Sandman Hotel - Langley, responded to this review

Dear Randr10040, Please accept our sincerest apologies for the issues you experienced during your stay. You should absolutely expect better from a Sandman Hotel. Admittedly, we dropped the ball. Please rest assured that your feedback has been reviewed and shared with our leadership team. Also, I have been in contact with your family to discuss and apologize for our shortfalls....

Langley City, Canada
Reviewed 28 August 2016

I did not stay here but had some friends who did. I was in the room a few times and it looked very comfortable. My friends had nothing to say but good, the price was ok, the rooms were very nice, comfortable, and quiet. The staff went overboard to please them and help them.

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Helpful?
Thank mbabane
Jason C, General Manager at Sandman Hotel - Langley, responded to this review

Dear Mbabane, Thank you for the 5 star review and sharing your friends’ experience on their behalf. I am thrilled to hear that our team went above and beyond to ensure an exceptional stay. Regards, Jason C

ajax ontario canada
Reviewed 27 August 2016

We stayed for 3 nights as we were attending a wedding. Room was clean but was a bit small but as we were out all day it didn't matter. Very close to many restaurants and with in walking distance. Staff helpful. King bed was comfy. Would stay again.

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Helpful?
Thank charl15
Jason C, General Manager at Sandman Hotel - Langley, responded to this review

Dear charl15, Thank you for taking the time to share your experience at the Sandman Hotel Langley – we greatly appreciate your feedback. I am happy to hear you enjoyed your stay with us and would like to take this opportunity to invite you back. Regards, Jason C

Prince George
Reviewed 11 August 2016

Excellent customer service from all staff. Manager upgraded our room to give us more space for a walker. Rooms was clean and loved the extra pillow. Front counter staff were helpful with requests for extra tea, cream and extra pillows. From management to hospitality staff we were treated like family. Hotel is attached to a Dennys. Hotel is within walking...

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Helpful?
Thank Coolbreeze45
Jason C, General Manager at Sandman Hotel - Langley, responded to this review

Dear Coolbreeze45, Thank you for the 5 star review! We're thrilled you enjoyed the suite upgrade and the many restaurant options within walking distance. It was truly our pleasure hosting your family, warm regards from our team.

Ottawa, Canada
Reviewed 4 August 2016

Pretty average hotel, no problems with the room other then it lacking room around the beds and the bathroom was completely clean. The room key also didn't work but luckily we had two. Besides that, it was fine, the Denny's next door was great for breakfast because we could just walk over.

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Helpful?
Thank Daniele B
Jason C, General Manager at Sandman Hotel - Langley, responded to this review

Dear Daniele B, We're glad to hear your positive comments about the cleanliness of your bathroom and the convenience of having Denny's restaurant attached to our hotel. We hope to welcome you again in the near future.

Langley
Reviewed 19 July 2016

Place was nice, staff were friendly, bed a little uncomfortable. Restaurant is really close, but room was kind of small. Overall, not bad, but nothing spectacular. Could have added bottled water, or information about the other amenities. Did not even get confirmation of my room rate at check in.

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Helpful?
Thank jasonaF7622SL
Jason C, General Manager at Sandman Hotel - Langley, responded to this review

Dear JasonaF7622SL, Your feedback is appreciated. It seems we fell short of meeting your expectations. My sincere apologies for this. Our renovations have begun and although square footage won't change, we're confident future guests will enjoy the new look and design configuration in our standard rooms. We hope to welcome you back soon. Jason C

Reviewed 18 July 2016

The hotel location is near restaurant and Tim Hortons and premium label outlet if you love shopping. The check in check out process is quick and the staff is helpful. the room is clean and the bed is comfy.

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Helpful?
Thank HewiDewi
Jason C, General Manager at Sandman Hotel - Langley, responded to this review

Dear HewiDewi, Thanks for sharing your positive experience with the TA community. Our convenient location, friendly and professional staff and cleanliness of our rooms are often mentioned on site, when we speak to guests. Your comments are encouraging, thanks again. We hope to be your hotel choice for future visits. Jason C

Reviewed 14 July 2016 via mobile

A last minute decision and was happy with the hotel and value. Clean rooms with comfy beds. AC worked well and with option to open window. Check in was quick and staff were happy and pleasant. Amenities are all in walking distance - fast food and liquor store in the parking lot. Browns Social House is a good dinner option.

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Helpful?
Thank Simnala
Jason C, General Manager at Sandman Hotel - Langley, responded to this review

Dear Simnala, Thank you for your positive review. Our Housekeeping Team is proud of their work, we're glad you made a last minute decision to stay with us and experienced the comfort and cleanliness of our rooms. It would be our pleasure to serve you again soon. Jason C

Niagara Falls, Canada
Reviewed 30 June 2016 via mobile

We were enroute to Parksville from Prince George. A long driving day. Based upon other Trip Advisor reviews, we gave the hotel a go. We were not disappointed. From check in to check out we give this hotel a high five. Quiet room, very comfortable beds, great water pressure. Windows that open giving one the option of A/C or not.

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Helpful?
Thank Herb H
Jason C, General Manager at Sandman Hotel - Langley, responded to this review

Dear Herb H, Thank you for your wonderful review. Our team greatly appreciates your feedback. We are eager to serve you again soon, in hopes of achieving 5/5 stars on your next stay. Jason C

Bridge Lake, Canada
Reviewed 24 June 2016

Our room was very small and cramped - there is only enough room for one person to move around at once. Not well equipped - no fridge, minimal toiletries, air conditioning not adequate. There was no breakfast included - consider it overpriced for what you get.

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Helpful?
Thank Marielle47
Jason C, General Manager at Sandman Hotel - Langley, responded to this review

Dear Marielle47, Thank you for your review. Guests often comment that they find our rates, especially for our standard rooms, priced well for the size. Equally, there are many room configurations available which vary in size and price, from standard rooms to large 1 bedroom executive suites. In regards to breakfast, we offer B&B packages which are competitively priced and...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Kitchenette
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled in the north side of the Langley community Walnut Grove, Sandman Hotel Langley is conveniently located near numerous golf courses, the famous Colossus Movie Theatre and historic Fort Langley. This hotel has all the modern amenities such as high-speed Internet, a business centre, a meeting facility, and on-site dining to make your stay perfect. ... more   less 

Additional Information about Sandman Hotel - Langley

Address: 8855 202 Street, Langley City, British Columbia V1M 2N9, Canada
Region: Canada > British Columbia > Langley > Langley City
Price Range: RM370 - RM502 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sandman Hotel - Langley 3*
Number of rooms: 144
Reservation Options:
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Also Known As:
Sandman Hotel Langley City
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Questions & Answers

Here's what travellers have asked, with answers from Sandman Hotel - Langley staff and other travellers.
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Questions? Get answers from Sandman Hotel - Langley staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a higher level room, as our cell service was very poor when we were on the bottom floor.”
880blairec, 22 Jun 2016 | Read review
“Go somewhere else, honestly”
jamielY9170YQ, 25 Jan 2016 | Read review
“We took first floor, because we had a pet. Easy to take them out.”
SherryS546, 5 Nov 2015 | Read review
“If booking be sure you check before leaving that the Hotel you booked will be the one you get”
VictoriaLaxman, 9 Aug 2015 | Read review
“Room was halfway down the hall so not too close to the reception if noise is an issue.”
42karinb, 8 Apr 2015 | Read review
5 of 5