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BEST WESTERN Pocaterra Inn

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BEST WESTERN Pocaterra Inn
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904 Reviews from our TripAdvisor Community

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Showing 864: English reviews
Salmon Arm, Canada
Reviewed 25 March 2016 via mobile

Very pleasant stay, staff very friendly. Breakfast fantastic, eggs, bacon, breads, muffins, bagels, yogurt, fruit, cereals. We don't normally stay at a Best Western as we find them a little over priced for what you get, but not the case with this one, we booked with 1395 air miles.

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Helpful?
Thank Charlie B
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hi Charlie B, Thank-you for taking the time to review your enjoyable stay with us. We are grateful for your feedback. We're pleased you enjoyed our wonderful team and the breakfast we provided, included in your room rate. We hope to welcome you back to Canmore in the future and thank-you again for your most recent stay!

Reviewed 20 March 2016 via mobile

Stayed here before, twice, this time not very impressed. Was in room 208, very noisy, furnace did not work properly and fire place not at all. Switch to a new room that was better, we asked for more bedding, but never got them, think this was the last time we will stay there.

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1Thank Johnny B
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hi Johnny B, We sincerely apologize for the problems you experienced during your stay. We are glad that after changing to a new room the issues of the fireplace and heating were resolved for you. Problems like the ones you experienced are often resolved quickly with a maintenance call to our in house team. If they are not able to...

Reviewed 14 March 2016

We stayed at the hotel as we were in a hockey tournament. The hotel was super clean and the staff were very helpful and friendly. The kids had an amazing time at the hotel playing in the pool and hanging out with their team. The parents also enjoyed their stay and we would definitely consider staying there again. They were...

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Helpful?
Thank Jennifer W
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hi Jennifer W, Thank-you for your kind review. We are happy you and your team enjoyed your time with us. We're glad to hear the kids had a great time in the pool area and that the parents also enjoyed some time in the mountains! All the best and safe travels to you and the team!

Calgary, Alberta, Canada
Reviewed 13 March 2016

After a long trip with many hotels without rooms available, I returned, once again, to the Pocaterra in Canmore. The staff were so pleasant and pleased that a guest picked their hotel. I was upgraded to a lovely suite on the Adult Only floor which was absolutely wonderful. The bed was so comfy. The breakfast was fabulous. All around, this...

Review collected in partnership with Best Western
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Thank Harry M
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hi Harry M, Thank-you for your review! We appreciate your return, and it's always great to see familiar faces. It's great to hear you noticed our friendly staff. We are thankful for them every day! We hope to see you again! Take care.

Calgary, Canada
Reviewed 11 March 2016

The hotel was better than I had thought. Staff were great. Room was a great size for our party of four adults. Bathroom was big and very clean. Breakfast had a large variety of food, eggs, bacon, hash browns, muffins, toast, bagels, juices, coffee and tea. We had one person with dietary needs and they were happy to accommodate. The...

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Thank Christine M
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hi Christine M, Thank-you for your review. We're so happy we exceeded your expectations! We're pleased to hear you enjoyed the size of the room and it's cleanliness. Breakfast is a big part of the day and it's great to see you enjoyed what we offer to our guests. Even though you didn't get the chance to use the pool...

Calgary
Reviewed 8 March 2016

Pleasantly surprised! This hotel was very clean, updated and nicely laid out. Not only greeted with friendly desk staff, but also warm cookies! We stayed only one night but would consider a longer stay now that we've tried it out. We drove from Calgary for a family night away. The room had a nice view, fireplace, mini-bar and Countertop which...

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1Thank DontCallMeJenny
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hi DontCallMeJenny, Thank-you for your very generous and kind review! We are so pleased to hear that you enjoyed your stay with us, and all the hotel has to offer. We are happy you noticed our valued staff as well, we are lucky to have them! Late check-out's are not a problem. If we can provide them, we will. It's...

Edmonton, Canada
Reviewed 3 March 2016

We were able to check in early which was nice our daughter was able to go and enjoy the pool. We were on ground level which was nice and close to the pool. Room was nice, clean, renovated and specious. Breakfast was great. Lots of choices and they offered gluten free cereal. We enjoyed it every morning. There it two...

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Thank Smalaniuk
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hi Smalaniuk, Thank-you for your review. We are glad you enjoyed the complimentary breakfast provided and the cleanliness/features of the room you were staying in! We appreciate your feedback regarding two small things you noticed - Firstly, we do have fans in the bathroom, but they don't hum or turn on like a traditional fan. Instead, we have a central...

Sherwood Park, AB
Reviewed 3 March 2016 via mobile

We stayed here as a group 20 rooms booked approx. hotel offered free breakfast and also allowed us to use the same room as an informal hospitality suite. Kids loved the water slide and pool. Parking can be a challenge sometimes but we always managed. Rooms were clean and with spectacular views. Relatively quiet considering the major roads nearby.

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2Thank ehohcanadago
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hello ehohcanadago, Thank-you for taking the time to review our hotel, and your group experience with us. As the Director of Sales, it makes me very happy to see you enjoyed the conference space that was set up for you. Glad to hear the kids got a good time out of the water slide and pool as well! We agree...

Calgary, Canada
Reviewed 23 February 2016

I stayed here a few months ago while I attended a conference in Banff. The commute to and from Banff was nothing, well worth the savings that I was able to get over staying at the location of the conference. Luxury vinyl flooring was great, much prefer it over carpet. The room was a good size with everything that a...

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1Thank TravellingDano
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hi TravellingDano, Thank-you for your kind review. We're glad you find the short travel time between us and Banff pleasant, as well as the value in staying with us in Canmore versus Banff. It's great to also hear that you enjoyed the floors and over cleanliness of the room. We have a great award winning housekeeping team and we're happy...

Reviewed 20 February 2016

We booked for the reading week break to enjoy both Canmore and take side trips to Banff...great idea. The location of the hotel is away from the railway line which makes for a quiet stay. Our room which had a fireplace was spacious with comfortable beds and the laminate flooring was a nice change. The hot breakfast buffet which is...

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2Thank Gabes1
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hello Gabes1, Thank-you for spending reading week with us! We're so happy to hear it was everything you'd hoped for. We're glad you enjoyed the features and size of the room and noticed the floors! We appreciate that. We are very thankful for our wonderful team in all departments and their respect and passion for hospitality shown to each guests....

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Nestled amidst the towering peaks of the Canadian Rockies, the Best Western Plus Pocaterra Inn is your ideal lodging choice while visiting Canmore Alberta. From the warm welcome in our lobby to our spacious guest rooms, you are sure to experience superior service while staying with us.Our hotel features tastefully decorated guest rooms with a multitude of amenities including stunning views of the surrounding Rocky Mountains, fireplaces, free high-speed wireless internet, microwaves, refrigerators, coffee makers, and LCD TV’s. Guests can enjoy our daily complimentary hot continental breakfast and access to our business centre, fitness facility, games room and meeting rooms. In addition, our hotel features a whirlpool, steam room, sauna and indoor swimming pool with a large waterslide perfect for the whole family to enjoy.Just minutes away from Banff National Park the Best Western Plus Pocaterra Inn is a great place to explore the Canadian Rockies, natural hot springs, lakes, glaciers, canyons, and ski resorts. When visiting Canmore Alberta, the Best Western Plus Pocaterra Inn will make your stay feel just like home, but better. Our relaxing atmosphere, tastefully appointed rooms and friendly hospitality are the perfect complement to your visit to the Canadian Rockies. ... more   less 

Additional Information about BEST WESTERN Pocaterra Inn

Address: 1725 Bow Valley Trail, Canmore, Alberta T1W 1L7, Canada (Formerly BEST WESTERN PLUS Pocaterra Inn)
Region: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Price Range: RM414 - RM1,343 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Pocaterra Inn 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Best Western Pocaterra Hotel Canmore
Best Western Canmore
Canmore Best Western
BEST WESTERN Pocaterra Inn Canmore, Canada - Alberta
Hotel Style:
#6 Family Hotel in Canmore
#9 Romantic Hotel in Canmore
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Pocaterra Inn staff and other travellers.
7 questions
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Strathmore, Canada
over a year ago

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Questions? Get answers from BEST WESTERN Pocaterra Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rm.404 ... Top floor...balcony and nice view of mountains. Two room suite with a separate king bedroom with a nice large ensuite.”
LauraLaf, 15 Apr 2017 | Read review
“This hotel allows pets in some rooms.”
583dales, 13 Mar 2017 | Read review
“Book REALLY early...like months early to get a good spot.”
  • View from the balcony of room 214
  • View from the balcony of room 214
Sinnayanae, 3 Mar 2017 | Read review
“Sign up with the BestWestern point program to get the best rate”
juliasC4568UX, 26 Feb 2017 | Read review
“Call the hotel directly. The front desk staff is amazing... Just let them know what you need and they are most happy to accomodate!”
zimmfamily2016, 24 Feb 2017 | Read review
5 of 5